Discussions
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how can we track attachment view and download in Jira cloud
Hi, Could anyone tell me how can we track attachment activities like view and download in Jira cloud? Regards, Girish
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How can we track if the satisfaction survey email was sent to the user upon closing the incident/ SR
Hi, How can we track if the satisfaction survey email was sent to the user upon closing the incident/ SR. I am unable to find that under activity tab. Any responses here will be helpful.
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Atlassian Community In Person Event - 9th September 2022 5 PM IST
Dear Community Members, We are hosting In-Person exclusive Atlassian Bangalore Community event at the new Atlassian office. please RSVP only if you are certain to attend this event physically. https://ace.atlassian.com/events/details/atlassian-bangalore-presents-in-person-event-jira-cloud-migration-best-practices/ Date:…
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it is possible to export JIRA time duration fields in Days, Hours and Minutes instead of seconds
This is an open issue since quite long time. I wanted to know if there is a way to export JIRA duration fields to CSV in Days, Hours, minutes format as by default it renders in seconds. I tried editing duration-columnview.vm and no luck. Version of JIRA is 8.14 Any help is highly appreciated! PS: I tried workaround…
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Virtual Event: Delivering Modern IT support in Slack with JSM and Confluence
Hello Atlassian Community Members, We have a session coming up about setting up a modern IT helpdesk with JSM, Confluence and Slack * Integrated workflow across Slack, JSM and Confluence * Employee support experience * Agent triaging experience * Stakeholder Reporting experience * Case Studies of modern IT helpdesk *…
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Need clarification on Atlassian Access licensing
Lets take a scenario where we buy the following JIRA Software Cloud Enterprise - 5000 Users Confluence Cloud Enterprise - 5000 Users Bitbucket Cloud Premium - 200 users How will the Atlassian access licensing work? because I am using JIRA and Confluence cloud Enterprise products, Access comes along with it. I would like to…
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License renewal questions before migration
One of the clients hasn't renewed their JIRA software for 4 years now. They are on 6.x. need clarification on following questions. 1) Since client is on 6.x Can we export the .XML and import to cloud? or should we upgrade JIRA to 7.13.X so it can support migration to cloud. 2) How about the license renewal? Since its…
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Hey there, Girish here
Hi There, I am Girish from Bangalore, India. I love wrestling!! I work as a Head of Technical Services.
