Marcelo Montaño Sánchez Specialist

Artificial Intelligence is changing the way we develop software. Today, we have tools that help us generate code, research technologies, identify bugs, understand implementations, and solve problems that previously could have required considerably more time. Personally, I believe AI is one of the most useful tools we have…

Has anyone else noticed the increasing amount of spam appearing in the Atlassian Community forums? I'm referring to posts that have absolutely nothing to do with Atlassian products or the purpose of this community. Questions about cancelling Hulu subscriptions, paying utility bills, withdrawing cryptocurrency, and…

Hi all! I am using the Jira Cloud REST API to get issue types per project, specifically this REST API: From the API result, I store the URL of the icon to display in a form created with Forge Custom UI. The icons of the "normal" issue types load successfully, but the icon of a "special" issue type does not load: The…

Hi everyone! I have 3 types of Assets objects: Object1. Labels: E1, E2, E3, E4, E5, E6, E7, E8, E9, E10 Object2. Group, with an attribute of type Labels: Group A -> E1, E2, E3 Group B -> E4, E5, E6 Object3. User, with an attribute of type Groups (multivalue) and an attribute of type Labels (multivalue): User 1: * Groups:…

Hello everyone. We need to use Assets in JSM but the instance we use is Free because we do not exceed 3 users. Is there any way to have Assets in JSM Free? Having few users, it is not feasible to switch to the Premium plan. Any suggestions? Thank you, Marcelo

I need to grant permissions to users so they can create objects but cannot edit. Insight permissions allow "Developer" users to create and edit, not just edit or just create. Is there any way to do it?

Hi all. I am using the Jira Cloud REST Api to send notifications: * POST /rest/api/2/issue/{issueIdOrKey}/notify The API works correctly, and the mail arrives as follows: But the Key of the issue appears at the end of the email. Is there a way to change the template, to move the issue key to the top? Thank you.

Hello. I have created a REST Endpoint that gets all object types from Insight, using Insight's REST API. I have also created a Behavior to load a text field consuming the REST Endpoint. I use the script in the initialization section. The Endpoint works and the text field is loaded when I open the issue screen (to create or…

There is a way to edit the Attachment class that is typical of Atlassian. That is, to this class https://docs.atlassian.com/atlassian-confluence/5.8.6/com/atlassian/confluence/pages/Attachment.html add a new field and they're respective get and set.

I have a calendar and it shows me the following messages. * Deploy Planning truncated to show events from only 1,000 issues. * Task truncated to show events from only 1,000 issues. What can be the motive? Thanks.

Hello everybody. I have customized the attachments plugin to show more fields in the list (author, filename, file code, etc). But if I do a search (from the confluence search bar) for example, by the author, it does not show me results, the same happens when searching for the file field when it is of type image (jpeg). My…

I have an object with an attribute of type User. When the object is updated, I have to set in the attribute the value of the current user. I am using "Attribute Value" rule and placeholders (assignee, reporter) to get the value, however I am not getting the current user value. What placeholder should I use? Thank you.

Hi. I have an insight object with a float field. Currently the field shows values like the following: 1235.2136666666 How can I limit the number of decimal places to two decimal places? And how to add a suffix to the beginning of the number? Insight allows adding a suffix but at the end (1235.2136666666 $). The desired…

We need to know if there is a way to validate multiple fields as one and not a separate validation for each field. For example: I have the fields Serial and Brand, I want to allow duplicate serials only if the Brand is different. And not allow if the Serial and the Brand are duplicates.

I have an object that has the Active state. From jira I can select that object when I create an issue. So far so good. Then, when I create the ticket, the status of the selected object must be updated, that is, change from Active to Selected. How can I do it? Thanks.

I have a field that should be visible and editable only for insight "Manager" users. If I hide the field, the only ones who will not be able to see it are the users type "Users", but I need them to be hidden from the "Developers" as well. How can I do it?