Sofia Kargioti {QC Analytics} Specialist

A controlled page has to be reviewed on a schedule, and once a year is a common interval. The review confirms the page is still fit for use. When the words are still right, you keep the same revision and you record that the review took place. What is a document review ISO standards such as 9001 and 13485 expect your…

SOPs, work instructions, forms, and records need a number your team can cite, and they need a list you can open without searching the space page by page. Some examples of these lists may be a Supplier Evaluation List, a list with all your SOPs, a list of all Training Registries, etc. What is a required document list You…

A process is easier to follow when the flow sits on the SOP, and a step can open the page it names. When the flow is a picture in another file, the step and the title can fall out of step with that page. What is a flow off the page You keep the procedure in Confluence, and the process flow is an exported picture. A box on…

How a printed instruction can open the current full page You can put a QR code on the product as a label, with the words "Scan me for instructions." A scan opens the page that explains how to use the product. You keep fewer printed copies of the SOP, and when the process is updated, the next scan opens the current steps,…

As Artificial Intelligence becomes deeply integrated into everyday business operations, governing AI responsibly is no longer optional. ISO/IEC 42001:2023 has emerged as the global benchmark for Artificial Intelligence Management Systems (AIMS). It provides organizations with a structured framework to manage AI risks,…

In modern software development and engineering, keeping track of requirements, design specifications, code, and test cases can quickly become overwhelming. Missing a single requirement or failing to test a critical feature can lead to costly rework, compliance failures, or software bugs slipping into production. This is…

If your organization is working toward or maintaining ISO 27001 certification, you already know that Confluence Cloud is an incredible tool for building your Information Security Management System (ISMS). However, out-of-the-box Confluence can sometimes leave gaps when it comes to meeting the strict compliance standards…

Implementing a standard like ISO 9001 or ISO 27001 is a major milestone for any growing organization. But the biggest hurdle to successful compliance isn’t drafting the policies; it is ensuring employee adoption. When organizations import high-quality space templates for their QMS or ISMS, they often encounter the same…

Why ISO 27001 is important for your company ISO 27001 is an important certificate for all sizes of companies that want to reassure their customers and partners that they are compliant with industry regulatory requirements. It provides a systematic approach to managing an organization's information security and helps…

With the recent release of the ISO/IEC 27001:2022/Amd 1:2024 amendment, many of us managing Information Security Management Systems (ISMS) in Confluence are looking at how to best integrate these new requirements. The Update in a Nutshell As most of you know, ISO now requires organizations to consider climate change as a…

Hi Community! 👋 If you’re managing an Information Security Management System (ISMS) in Confluence, staying aligned with the latest standards is a top priority. Recently, ISO released the ISO/IEC 27001:2022/Amd 1:2024 amendment, and keeping your documentation updated is essential for maintaining certification. The Challenge…

Managing document versions often requires multiple steps: internal review, formal approval, and finally employee acknowledgment. With the new approval-based version strategy, you can now connect QC Approvals and QC Read & Understood to create a clean, controlled workflow from draft to employee confirmation. This approach…

Organizations operating in regulated environments must ensure that their software systems are validated, controlled, and compliant with applicable standards. This is particularly important for companies working under GxP (Good Practice) regulations, including pharmaceutical, biotechnology, and medical device organizations,…

Property inventory reports are an essential part of property management as they help document the condition of a property at the start and end of a tenancy. This way, real estate agents, landlords, and tenants can avoid disputes and maintain transparency. Many agencies manage inventories with spreadsheets, PDFs, or…

Over the past few years, we’ve seen a clear trend: organizations around the world are choosing to manage their Information Security Management Systems (ISMS) directly in Confluence Cloud using our ISO 27001 Templates. What started as a practical way to structure policies and documentation has evolved into a global approach…

What businesses, legal teams, and digital professionals need to know As digital transformation accelerates across Europe, secure and legally recognised electronic signatures have become essential for business, legal, and governmental processes. This is especially true for medical device companies, which must sign large…

We’re excited to announce the release of QC Approvals for Confluence Cloud, a new app designed to bring structured and transparent document approval workflows directly into your Confluence. Whether your team needs formal sign-offs, approval accountability, or a clear audit trail on Confluence content, QC Approvals makes it…

In today’s digital workplace, document approvals and electronic signatures are essential, not just for efficiency, but also for compliance and legal certainty in regulated environments. If you work with quality systems, audits, or cross-jurisdiction content reviews, you might be familiar with eIDAS, the EU regulation that…

We’re excited to share some important updates about the QC Status for Confluence Cloud app. Our team has been working hard to improve functionality, streamline workflows, and adapt to platform changes. Here’s what’s new: Migration to Forge QC Status has now been fully migrated to Atlassian’s Forge platform. This means…

Hi everyone! When it comes to building and maintaining an Information Security Management System (ISMS) in Confluence Cloud, one of the biggest challenges is usually where to start. To make this easier, we’ve developed a ready-to-use space template that provides the foundation you need for ISO/IEC 27001:2022 compliance.…

Hello All, We recently developed our first app using Rovo. When I ask it to perform a certain task and return a template for the Internal Audit Report, it says "I'll fetch the template for you. Please hold on a moment." and it stops there. It never actually returns anything. Our app searches through a certain set of…

Hi everyone! Following several requests and feedback from our community, we've just released the German version of our ISO 27001:2022 template, the DIN EN ISO/IEC 27001:2024 Template for Confluence Cloud. 🎉 The DIN EN ISO/IEC 27001:2024 template is based on our original English version (which some of you might already be…

Managing Quality Management System (QMS) compliance has traditionally been a complex and time-consuming task. Ensuring compliance with ISO 9001 standards, conducting internal audits, and mitigating quality-related risks require meticulous documentation, coordination, and expertise. With the rise of AI-powered solutions,…

One of the most important responsibilities of a tester is to ensure that all project requirements are tested comprehensively. This can be a daunting task, especially on large projects with numerous requirements and test cases. So, how can you confidently guarantee that every single requirement is accounted for, validated,…

Introduction If you’re a software supplier delivering solutions to regulated industries like pharmaceuticals, biotechnology, or life sciences, you’ve likely encountered GAMP5. This global standard ensures the quality, integrity, and compliance of computerized systems in regulated environments. It is a common truth that…

Hi Atlassian Community🙂 We’re excited to introduce a FREE Training Processes and Tools Template for Confluence Cloud designed to make managing internal training easier and more organized, the best solution for teams of any size! Whether you’re part of a small startup or a large enterprise, this template helps you…

Training and monitoring employees' progress is essential for the success of any organization. It ensures that employees are equipped with the necessary knowledge and skills to carry out their roles effectively. In this article, we will explore the objective of training and monitoring, and how the QC Read & Understood app…

We're excited to announce the launch of our latest app for Confluence Cloud, QC Traceability, which is now available on the Atlassian Marketplace. This powerful tool is designed to help you achieve full project traceability and compliance with essential industry standards, including IEC 62304 and GAMP5. Why is Traceability…

Four years after the pandemic, many companies still prefer to work remotely for many reasons, though the challenges for a remote-first company may vary. In this article, we will discuss how remote-first companies can support their workers, the challenges to employee health and safety, and the benefits of ISO 45001 for…

ISO 27001 is an internationally recognized standard for information security management systems (ISMS), providing a systematic approach to managing sensitive company information. Achieving ISO 27001 certification demonstrates an organization's commitment to safeguarding its information assets. Within the framework of ISO…