Tomislav Tobijas Community Champion

Hello, I've got a question regarding the Atlassian Community account. My community account is apparently linked with a company/organization-managed Atlassian account. I'm currently changing jobs - moving to another company and my previous Atlassian account was deactivated. However, a community account still exists and is…

This question is related to Jira in general, but I was wondering is it possible to copy web links (external) on the issue into another issue by using Automation for Jira? I was digging through the JSON code behind the issue but I can't seem to find the field and values for external web links.

Hello, I've started building up a plan on Advanced Roadmaps and I'm using a filter that searches specific issue type across multiple projects (and this issue type is only included in company-managed projects). Now, when I add the filter to the Advanced Roadmaps plan, I get the warning that the plan cannot display results…

Hello everyone, I've created multiple teams on Jira for easier tagging/notifying the right people for the job. However, if I'm not in a specific team (not a member), the team won't show up until I search for that specific word the team title has. Now, as I'm currently making teams for my colleagues and adding users to a…

I'm not sure if it's reported anywhere (at least I can't find it), but I've noticed that knowledge base articles on the customer portal don't show blank/empty rows. In this example (Confluence page screenshot): I've marked blank rows with red rectangles. Now, in the knowledge base article, I can see only one blank row (if…

When I'm an agent, I know that it's possible to edit existing queues or add new ones for better ticket/issue managing. However, if you are just a Service Desk Team member (user project role), you don't have queues but Issues and filters section where some default filters are shown. Is there a way for a project admin or…

Currently, once you deny users a request to a product they can't ask for a new request for that product. Is there maybe an option where this can be set up, meaning where I can say choose that even if the access is denied to a user, he/she can still make a new product request? If no, is there maybe any open suggestion for…

So, let's say that I invite the specific user to be a customer in my JSM project. When a user is invited he/she will get an invitation via e-mail in a form of a clickable link. Once the link is opened, the user must enter details (first name, last name,...) to complete registration. Is there any way to notify the project…