Discussions
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Pole Position for Team ’25 Europe: My Agenda & Top Picks
Team ’25 Europe (which is sold out!!) will be my third in-person Team event. I was in Barcelona last year, and let’s just say it was brilliant! For me, it’s not just about the content (though the sessions look amazing), it’s about the vibe: meeting people you only knew through avatars, swapping ideas in hallway chats, and…
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Filtering assets based on customer organization
Hi, I've started to test Insight - Asset Management, and I've got a question about filtering assets on the customer portal. I've got the following scenario. There are multiple organizations with multiple (different) users inside each organization. Each organization is actually our end customer and each organization has…
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Home Dashboards - filter by parent
Hi, I've been playing with Home Dashboards (I'm aware this is in beta), and I can see Parent field is available there. However, when I try to search for items from my initiatives project, I cannot find any results. Note that DEMOINI contains only work types that are on levels 2 and 3 in the hierarchy, so I'm guessing that,…
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How I Replaced Gaming with the Atlassian Community 😅
Just over a year ago, I was passively reading posts on the Atlassian Community—getting help, occasionally bookmarking a smart solution, and silently appreciating how others contributed. Fast-forward to today: I’m a Community Champion, a Certification SME, and someone who logs into the forums almost daily—not just to help,…
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Creating multi-lingual help center/portal with unsupported languages 🤔
Hi everyone, I was wondering if anyone had any experience with designing a help center/portal(s) with translations to unsupported languages. Usually, we only had to construct portals that are used by the same nation (e.g. Croatian), but more recently we're starting to expand those projects to support more nations, mostly…
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Tracking movie ideas in Jira Product Discovery
Hi everyone 👋, Following up on my Home design with JPD article, I'd like to share another unique, non-business use case for Jira Product Discovery (JPD). At our company, we often organize casual gatherings and social events at the office, which include activities like pool, board games, pub quizzes, and movie nights. Every…
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*Daily processing time - per rule or per site/app
Hi, Quick question, if anyone can confirm regarding the following > Automation service limits. *Daily processing time 60 min per 12 hrsThis could be the case, for example, if your rule talks to slow external systems. Are we here talking about the limit per rule or per product/app/site? It's not clearly stated in the docs…
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How can I know which fields have been edited in field configuration?
So... Interesting 'problem' 👀 I have a custom field configuration which we've modified a few weeks or so ago. And that was all on Sandbox. Now, I need to 'replicate' that on production and, as we're doing this manually, is there a way to know which fields were modified and which are pulling config. from the global custom…
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How often are questions for ACP-420 updated?
Hi, A short question regarding ACP-420 exam (however, similar question can 'apply' to other ACA or ACP exams) - how often are questions & answers updated in the actual exams? Why I'm asking this? Mostly due to often product updates that have a GA release. For example, most recently, ability to connect multiple support…
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From the Archive – International Ideas Month 💡
I had this article in the drawer for a while 🗄️ and as March is about to end, I believe it’s time to publish this! Did you know that March is International Ideas Month? It’s a time dedicated to celebrating creativity, innovation, and the power of new ideas—whether they’re big or small, work-related or just for fun! I could…