Matthew Canham Atlassian Team

🚀 Update (May 2026): Agents in Jira is now generally available for all Jira Cloud Standard, Premium, and Enterprise plans. When we first shared this post in March, we were excited to launch the open beta. Since then, we’ve seen incredible momentum and enthusiasm from teams working alongside agents - and we’re thrilled to…

Wish Jira Work Management could help you feel the calm of a twilight sky or the excitement of a ocean vista? Today we’re very excited to announce that all Jira Work Management projects just got a mighty visual upgrade, with new background gradients and colors. To change your background, simply navigate to your Jira Work…

Hi Atlassian Community, My name is Matt, I'm a product manager on the Jira Cloud team. Today we are excited to announce the arrival of Pinned Fields to the new issue view in Jira Cloud. Pinned Fields allows users of the new issue view to choose fields to “pin” above others. Even fields that an admin has configured to sit…

The Jira Mobile app is packed full of features to help you move work forward while away from your desk. Over the past nine months the Jira Work Management team has been hard at work to improve the mobile app experience. Today I wanted to recap some of the recently released improvements, give you a sneak peak at what’s…

Hello Atlassian Community, Jira has long been known for its powerful workflow tooling, deep level of permission control, and flexibility to work the way you do. With Jira Work Management, we’ve introduced a range of new features to make Jira accessible to all teams. Today I want to take you through some of the features and…

As Trello projects grow in size, we’ve seen teams making the decision to move to Jira Work Management, giving them access to features that enable project management at scale. We know that importing data is a critical step in the migration process, so today we’re excited to announce our next step towards making importing to…

Whether it’s from a humble spreadsheet or a dedicated project management tool, more and more teams are making the decision to switch to Jira Work Management. Importing your data is a critical step in the migration process and today we’re excited to announce our first step towards making importing to Jira Work Management as…

Hello Atlassian Community, We're hearing how challenging it can be to transfer work from other tools into Jira Work Management. To make adopting Jira Work Management easier, we're building a new importer tool to help you transfer your work from anywhere into Jira. We need your help to test it. To start, we'll be testing…

Hi Atlassian Community, Last month we rolled out Pinned Fields, a feature users tell us they love, which allows you to keep your most important fields pinned at the top of an issue. Today we’re continuing our journey to make the new issue view’s layout more powerful by allowing project-admins to move fields between the…

Since launching Jira Work Management in 2021, we’ve seen a rapid increase in the number of teams choosing Jira Work Management and its powerful toolset designed specifically for business teams. Users tell us that the power of Jira Work Management and new features like List View and Forms has allowed them to unlock new ways…

Update as of May 19, 2021: Hi everyone, My name is Loretta Brunette and I have recently joined Atlassian as a Product Manager working on the new issue view in Jira. Apologies we have been silent on this community post. I have published a new post here. I look forward to continuing any discussions about new issue view in…

Jira admins set up tabs in their screen configurations to organise fields into logical groupings that enable their teams to quickly find what they are looking for. In the new issue view tabs used to be displayed in "glances" on the right hand side. We are excited to announce that we have moved tabs back to the left hand…

TL;DR. Try out the ⭐️Starred Fields experimental Chrome extension today and tell us what you think. Get the extension. Hi everyone, My name is Matt, I am a product manager on the Jira Cloud team. Between the thousands of feedback submissions we receive each week and recent conversations with users, the layout of fields…

Last week we rolled out a new feature to Jira Service Desk that adds the ability to download all attachments from an issue. From the action menu in the top-right of a Jira Service Desk issue select "Download all attachments". This will download all attachments from comments and from the description into a ZIP file. We are…