Arjoon Som Atlassian Team

Hi Atlassian Community, I'm Arjoon, a Product Manager with the Sandbox Team at Atlassian. We are conducting some early research on how our Customers and Solution Partners build, test, and deploy in-house custom apps using Forge on Atlassian Cloud to understand how sandbox availability and capabilities can be improved to…

TL;DR Jira admins on Jira Software Cloud can now set up their Jira incoming email servers using Microsoft Oauth for Microsoft Exchange email accounts. What has shipped? Back in 2019, Microsoft announced the retirement of Basic Authentication for the Enterprise Web Services (EWS) API for Office 365. (link). In Microsoft’s…

Hi Everyone, We would like to share an update concerning the Bulk Email functionality that is currently available to all Jira customers. This feature available at Settings → System → Send Mail allows Jira admins to send out Bulk Emails to groups of Jira users. The Atlassian anti-abuse team has received numerous complaints…

Hi Jira community! My name is Arjoon Som, and I work as a Product Manager in Jira Cloud. This post serves two functions. First and foremost, we want to let our customers know that we are actively working on implementing issue-level archival in Jira Cloud. Second, we would like to invite customers to participate in our…

TL;DR Project admins can now set up and control access to individual issues or set a default restriction to issues of an issue type for a next-gen project. What has shipped? Until now, the ability to restrict access to an issue was available only on classic Jira projects. Using the issue security feature, admins or users…

Greetings Jira Software and Jira Work Management admins! Summary: You can now set up Gmail-based incoming email handlers using the OAuth authentication protocol. What’s shipped In March 2022, Google announced that they would no longer support third-party apps that require users to sign into their Google account using only…

What is the purpose of this post? The purpose of this post is two-fold - to update our customers on the progress of the modernized Issue Create experience, and to announce the first phase of our Beta Access Program. The work on the new Issue Create experience forging ahead and multiple teams are pitching in to bring this…

Greetings Jira Community, A few weeks ago, Google came out with the following announcement that some of you may have received in your email inboxes. This announcement only impacts those Jira Cloud customers who have set up an incoming mail server using a personal Google email account by providing Jira Cloud with a username…

TL;DR Admins can now modify the Project Lead and/or the Default Assignee fields of a next-gen project What has shipped? When a next-gen project is created for the first time, the Project Lead and Default Assignee fields default to certain values depending on certain factors and the type of project. In Classic, these fields…

Greetings Jira Community, As some of you may already know from our previous community posts (here and here), the Issue Create (IC) team has been on a journey to modernize the Issue Create experience to make it Enterprise-ready in terms of performance, reliability, and scale. We have also taken this opportunity to make the…

Greetings Everyone! I’m Arjoon, a PM in Jira Cloud. Earlier this year, we shared our current efforts to improve the Issue Create experience in Jira. One of the key improvements that we have been working on is a modernized Issue Create modal which looks and feels very similar to the legacy Issue Create modal, but is faster,…

Hello Everyone, We are happy to share with the community that we are rolling out the ability for our admins to use Domain-based Message Authentication, Reporting, and Conformance (DMARC) to improve the security of incoming email Jira requests. DMARC is an email authentication, policy, and reporting protocol that helps…

Greetings Everyone! I’m Arjoon, a PM for the team that has been working on improving the Issue Create experience in Jira. We’d like to take this opportunity to give you some information about the work that we have been doing over the past year and also to share some more information about the future. Creating issues is a…

TL;DR Project admins of next-gen projects on Jira Software and Jira Service Desk can now customize the configuration of email notifications to the specific needs of their project. This feature allows project admins to further optimize the volume of emails sent from Jira to their respective users. What has shipped? We are…