Sam Nadarajan Community Champion

Hello! I am trying to set the sharePermissions on an HttpRequest for a filter that I am creating through python. I'd like to share a filter with a specific role within a project, but I can't get my payload right for some reason. Data: filternamejql queryshareperms Sams Filtersstatus = "Waiting for support" and project =…

Fall/Autumn is my favorite time of the year. For someone that lives in Michigan, USA (near Chicago and basically right under Canada) we are privileged to experience the changing of seasons. With fall in Michigan, we get vibrant reds, yellows, and oranges all around us! Taking a walk on a trail is not silent with the gentle…

The Olympics are officially over (don’t forget the Paralympics starting up towards the end of this month) and wow – what a wild ride! Here are some stories/situations that stood out to me from the events that I watched/followed: Simone Biles coming back from Tokyo – Simone received a lot of backlash for bowing out of…

Hello, I need to configure a Service Desk queue to only pull issues that have been assigned to a user group that the logged in user is a part of. Currently, I have a custom field (Assigned To Group) that contains the user group that the issue is assigned to. How can I accomplish this through JQL? If this isn't possible…

At the time of this writing, thousands of Atlassian enthusiasts will descend upon Las Vegas for Atlassian's global Team conference. The anticipation leading up to this event was in full gear even before last year's event ended, and groups across the world have been preparing to see the new frontier that continues to be…

Next Sunday (at the time of this writing), many people around the United States, Ireland, and anyone looking for an excuse to party will be celebrating St Patrick's Day for numerous reasons. The history behind the day is pretty rich and worth a read (if you're struggling to start the week). One of the more well-known…

Hello! I've been getting more comfortable with team-managed projects - especially for Jira Work Management, that I am looking to expand their use within our company. Right now I'm limiting the scope of team-managed projects to smaller initiatives that do not require much oversight and/or configuration, and depending on how…

Hello Team! We're looking to grow our Atlassian team at Kunz Leigh & Associates! As a Solutions Partner, we design and develop innovative and creative solutions that help our clients improve their services and further support their long-term goals. Here's the link to apply: https://kunzleigh.com/careers/opportunities/

It was inevitable. After some time using the brand new, “clean” slate of Jira project configurations, additional adjustments needed to be made. I am not resistant to additional changes. In fact, I inform team members that they should expect changes to the initial configuration to occur in order to adapt to changing…

Hello, I'm trying to remove the extra fields that appear when the "Log Work" field is included in a screen (e.g. Date Started, Remaining Estimate, etc). Is there a way to accomplish this without modifying the appropriate JSP?

I'm struggling to find documentation regarding what's included in each classic project template. Can someone point me in the direction where I could find a reference sheet.

We are trying to use the "Share a link" template in Confluence for a url. However, when I paste the link, and try to create, I get a "We can't create that blueprint now" toast error. After whitelisting the url it's still giving us the same issue. What are some reasons why Sharing a Link would not work in Confluence?

I'm training users on Jira Portfolio as of right now, but with the improved interface currently being tested I know it's a matter of time before the old interface will disappear. When will the old interface be turned off and the only option will be the new interface?

Right now to add customers to a Jira Service Desk I would have to paste a comma separated list of email addresses into the Add Customer dialog. Jira will send an email (unless the feature is turned off for your project) to those emails to sign up for Service Desk. At that point, we'll get first name, last name, etc for the…

I'm in a situation where I want to bulk add customers to my service desk project. However, I do not want them to be using the customer portal at the time I add them. In Jira Service Desk's project settings I go to Customer Notifications and select "Do not send account verification emails." This means that the email…

Hello, I need to create some sort of lookup field that will have thousands of values. A select list would not work because of the high volume of options. Because there are thousands of options, end users do not want to have a free text field especially since these values are fixed and important (which would have made…