Discussions
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How can I know the owner of a workspace
Hi Guys, Trello is new product for us. We don't have product in our Org. But some user have access to private workspace, and i think private owner left the org. Now user won't able to Workspace, getting error. User already submitted a request, but still no approved by the workspace owner. And as Atlassian Admin I am not…
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The field is not hideable, field can be hideabl in edit mode only
Hi , When adding a condition in on Custom field using Behaviour ,system is prompting error this field is not hide able , as this field is hide able in edit mode only. How to hide field for non-jira users ?
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How to onboard external user to a Jira Software instance
Hi Experts, Need your expert advice. In our Jira instance, there are 200+ project out of which 73 are Team-Managed project. Now we received a request to onboard external users, we want external will only see Project A rest other 199 projects won't be visible to them. I am thinking to update the Browser project permission…
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If apply view restriction on homepage will override space permission
Hi Guys, Need your expert advise in understanding Restrictions concept in Confluence in our Confluence system, we have applied restriction on Space homepage like people which are group jira group can view this space. does it override Space permission? like in space permission confluence-users group is added with add page…
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Does Atlassian Access or Atlassian Guard bill for Confluence Guest Users?
Hi Guys, Need your help in understanding Atlassian Access biling. In our Org ( abc.com) we have 2000 Confluence users license and Atlassian Access for 3000 users , now we have request to onboard more 4000 abc.com internal users as Confluence guest and give access to a single space. Does these new 4000 users need Atlassian…
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Which Auth method works in POSTMAN rest API call?
Hi Guys, I am new to JIRA Cloud. Need one help. I am trying to run API Call in postman, but I am not sure which Authentication works in JIRA Cloud. I tried Basic Authentication, but this method is deprecated. Then I tried to generate API token but in Postman under API token it's asking for key and value. I am not sure…
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Not getting option to Edit Sprint
Hi Experts , Need your help in fixing minor sprint issue. In a scrum board in which only project A is mapped and for that project user is having manage sprint permission, and user able to see Start Sprint but not able to see Edit sprint option. I am not sure why it's showing edit sprint option even after having Manage…
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Need your guidance in setting up a project
Hi Experts, Need your guidance in setting up a project. We have two teams A and B, B team pick the issues which are created by A Team and work on it. Currently A is using separate project name A & workflow and B Team is having separate workflow & project B. Now they are facing difficult to track all the things in a single…
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Smartvalue is not working when using for Project in Create Issue Action
Hi Guys, Need your help in setting up an automation rule. Users want to create an issue in another project using Manual Trigger. In Manual Trigger, I have added a form which ask for project Name only. Storing project name in variable {{userInputs.projectname}} Using action : Create Issue to create an issue in that…
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Via Issue Search API how to get more than 100 issues on single page
Hi Teams, Need your help in fetching more than 100 issues via Issue search API. I am getting only issue id more than 100 but putting any field in request it shows on 100 issues and nextpage link https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-jql-get Kindly suggest,…
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Filter out the list of issue moved to a particular status after a DueDate
Hi Guys, Need your help in JQL to find the list of issue what are moved to a Status B after DueDate. or issue changed to a status B after DueDate crossed. Kindly suggest
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User Updated Job Title Not Reflecting in Atlassian
Hi Guys, Need your help in fixing one issue. One of our user Job Title has been updated in Azure, but Atlassian is still showing the older Job Title. How can I fix this ? DO I need to ask Azure AD team to re-sync user ?
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Need help in Jira Automation if/else Smart value
Hi Guys, Need your help in setting up one automation rule. I have three dropdown field A, B and C and one Number field D. All three dropdown field have options Yes and No If A field value is Yes and B,C value is No then automation should set value of D to 1 If A field value is Yes and B is Yes and C is No, then Automation…
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{{createdIssue}} smartvalue is not working for Branch Action
Hi Guys, Need your help in fixing my automation rule. I have created a rule which is a manually triggered rule. This rules creates an issue in JSM project. Rule is working fine creating issue in JSM but not able to set request type. I have used Branch action and used JQL query issuekey = "{{createdIssue}}" to get issue key…
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Run Web Request for Each Value of multi-select list
Hi Guys, Need help in creating an automation flow. I am trying to send a Web Request for each value available in multi-select list field. HTTP Request is working and able to get the desired JSON response for each multi-select list field value. But now I want to append each HTTP request result into a read-only text field.…
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Not able to edit Sprint, Edit Sprint button greyed out
Hi Guys, Please help, not able to edit the Sprint , even after admin permission to the project and set as board administrator. JQL query in board is very simple "project= ABC ORDER BY Rank ASC" that's it. Even with the query , not able to edit Sprint. When i click on 3 dots and hover over edit button get little message…
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In JSM how to hide options of a dropdown field
Hi Guys, Need one help in JSM. I am new in JSM, is it possible to hide an option of a dropdown field in request form, field is linked with a custom field? We have Scriptrunner for Jira cloud. Or we can design a form in such a way like Dropdown field not linked with custom field, based on the dropdown field selection in a…
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As a UX Research Manager How can i track UX research task in Jira
Hi Guys, Need help in setting up a project for UX research team. As a UX Research team, they need to do the following activity for a single module/a research. May I know what would the best practise to track all these tasks for a research and track logged time/work as well for each below mentioned tasks. User want to see…
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Need Help in Element Connect Field Configuration
Hi Guys, I am trying to create an element connect connected field. I have create Partner field(Text - Select list (single choice)) in which data is coming from Salesforce. This field is working fine, getting list of partner in dropdown field. Now I have created another field Partner ID, to get selected Partner id in…
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Get Count of users whose last login time of last Calendar month
Hi Guys, Need your help in fixing my script. I am trying to get a Count of the JIRA users last login time of last calendar month. Like User whose last login time between 1st March to 31st March. Getting this error message :- groovy.lang.MissingMethodException: No signature of method: java.lang.Long.between() is applicable…
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A4J Send Web Request Authorization not working
Hi Guys, Need your help in sending HTTP web request from A4J. I am not sure why Authorization is not working. I tried all the method like Authorization Bearer <token> or Authorization Basic <token> but for all them getting unauthorized error. Kindly suggest, same token working in postman.
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Create a custom field having ID in Backend
Hi Guys, Need you help in creating a custom field, which has an ID attached in backend. Not visible on view screen. Is there a way to create such field. Kindly suggest.
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Need to find out issue linked with Story issue type
Hi Guys, Need your help in JQL query. I am trying to find out linked issues for a project ABC linked with "Story" issue type only. We don't have any external plugin like Scriptrunner or JQL trick which enhacne JQL capability. I tried following JQL query using one Linktype , not sure what other link type are used for…
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How to validate number field using regular expression check ?
I want to validate number field using regular expression check so that user can't enter value 0. I want users to enter greater than value 0. What expression do i need to put.
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JQL query to filter out issue having Web Links
Hi Guys, Need your help in filtering out issues, in which Web Link is not added. I have tried to filter out issue using this JQL : comment !~"mentioned this issue in a merge request of abc-qa / spr-automation" But sill issue is showing in JQL because of Automation of Jira added a comment. Kindly suggest any workaround.
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How to Import Markdown content into Confluence via Rest API
Hi Guys, Needs your help in importing Data from Outline to Confluence. From Outline we can export data into Markdown, HTML and pdf format. We are trying to import data into Confluence spaces using REST API https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-post This is the Data in markdown…
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Rank field is not visible on Board
Hi Guys, Need your help in Ranking issues in Jira Software ( Standard License) I am new to Jira Cloud. I have add Rank field on all Issue type scree and even added on Layout but still is not visible on Issue Details View in Backlog, nor show on view screen not on Edit screen. Kindly suggest. Thanks, Vikrant Yadav
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Free Jira Software Cloud instance | Check Storage
Hi Jira Experts, Jira Cloud is new for me, I am using Free version, limit 10 users. I am not able to find a way to check how much storage is utilized out of 2 GB. Kindly help me in finding storage infor.