Discussions
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Activity > Work Log tab not showing Time Spent logged by user
Hi Guys, Need your help. Work Log tab nor Activity tab showing the Time Spent logged by a user. Work log tab showing :- No work has yet been logged on this issue. while in Issue it's showing logged = 3w 6h 30m and Include sub-tasks is unchecked. Kindly suggest how can i check this logged work. Thanks
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All Project FixVersions are not visible in Project Automation Issue field Condition
Hi Guys, Need your help in fixing one issue. I am trying to setup a project automation rule in Jira Data Center, in a project we have 50+ versions ( Released and Unreleased). When applying issue field condition on Fix Version field it's not showing all the versions which are available in Jira project. Even after typing the…
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SQL query on Script Console not giving result nor any error
Hi Guys, I am trying to Run Select query on Database using Script Console. Script is fine but not sure why it's not giving result. Not giving any error when running script. Please suggest @Nic Brough -Adaptavist- @Martin Bayer _MoroSystems_ s_r_o__ @Kevin Johnson @Elifcan Cakmak import…
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Best way of finding unused/Empty custom fields
Hi Guys, Need your help in cleaning our jira instance. What is best way of finding empty/unused field. I am Using JIRA provided Custom field optimizer , but it won't count Archived issue or Archived project, for these it's showing zero issue count. What is the best way to find field which include both archived and active…
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Need Help in sending external API calls from Scriptrunner
Hi Guys, Need your help in sending REST API from Scriptrunner script console. I'm trying to see below POST HTTP request, but getting 404 error. I think some issue in my code, please help me in fixing the code :- import groovy.json.JsonOutput import groovyx.net.http.ContentType import groovyx.net.http.HttpResponseDecorator…
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Copy old value of fix version field using project automation
Hi Guys, Need your help in automation. I want to capture old value of Fix version in another field. Rule is running for edit issue trigger >> When new value added/remove from Fix version field, older value will update in Single line text field. I am using below smart value but it's not updating the field.Kindly suggest :-…
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How can I integrate jira with bugzilla
Hi Guys, Need your help/steps of integrating jira with bugzilla. How can I setup connection using webhook or automation or any other method like using Scriptrunner. Kindly suggest Thanks V.Y
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Allow Bulk Update Existing Issues using CSV for users
Hi Guys, Need your help, how to enable Bulk update existing issue using csv for users or suggest any other method like REST API or Scriprunner method which allow users to update existing issues every issue have different value. Thanks
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Compare two user picker field using JMWE validator
Hi Guys, Need your help in JMWE plugin. I am trying to apply a validator on transition screen which blocks transition when assignee = customfieldvalue(user picker). if Assignee not equals to user picker custom field value then transition will happen otherwise it gives an error. I have JMWE plugin. I tried to add Field Has…
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Getting error message when import xml backup in JIRA DC
Hi Guys, Need one help in importing xml backup of a JIRA FROM version 6.0.1 TO version 8.20.11. Error Message :- Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "a_text" is not a field of I have tried to fix this error message , by running .jar file as per the below document,…
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What would be the result of worklog worklogDate <= endOfMonth(-1)
Hi Guys, Need one help to understand the result of below query :- worklogDate >= startOfMonth("-1") AND worklogDate <= endOfMonth("-1") May i know what would the result of above query ? As per my understanding, it display issues in which work is logged in October Month (1st-31st) along with issues in which some work logged…
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SQL query to get unused custom fields is not working
Hi Guys, Need your help in getting list of unused custom field. I have run the following SQL query but giving an error. Kindly suggest :- Error :- The text, ntext, and image data types cannot be compared or sorted, except when using IS NULL or LIKE operator. Query Souce…
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Able to see Page in Confluence Search but not able to access page
Hi Guys, Need your help, i am able to see a page in Confluence Advanced search but when i open the page getting error "You don't have permission to view this page". I am Confluence admin, i have to tried to recover page permission from General Configuration >> Space Permission but not able to see this page. Please suggest,…
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Epic/Version panel not appearing in Backlog of Scrum Board
Hi Guys, Need your help, Epic and Version panel disappeared from Scrum Board ( Backlogs ) for all JIRA project. Please suggest, how to restore them. Thanks V.Y
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Getting error whem migrating a project using Cloud migration assistant
Hi Guys, Need you help in fixing the below error message, i am trying to migrate a single project from jira server to jira cloud. But received the following error message. Kindly suggest. 2022-05-21 07:05:17.018800800 ERROR VY project-export Group reference could not be found. Details: Plugin permission with id - [1] has…
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Due to multiple field contexts import issue via csv not working
Hi Guys, Need your help in fixing one issue. One select field name Task Type having multiple contexts .. each context map with different projects. When user trying to import issues via csv file, jira throwing an error that “value doesn’t exists in Task type field” .Csv not picking up right context. If field is having only…
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Get Script Console result into table
Hi Guys, How can i convert script console result into table. Kindly suggest @Ram Kumar Aravindakshan _Adaptavist_ Result :- "$project.key, $project.name, $project.leadUserKey, ${actors.getUsers()*.emailAddress}\n" import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.project.Project import…
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Bulk delete Unused Screen Script not working using Script Console
Hi Guys, Need you help in fixing the following script , which was working before to delete unscreen which are not mapped with any project workflow, screen scheme. When trying to run the script in script console getting following error due to highlighted line in script, Please suggest :- @Ram Kumar Aravindakshan…
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Script Runner Behaviours replace existing value of Description field when click on Edit button
Hi Guys, Need one help in fixing the below issues. I have applied a Script Runner on Description field for Bug issue type, when user click on Create button Default value add in system Description field. In Default value, user there value as well and click create issue. When user click on Edit button, Default description…
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Not able to edit filter permissions, not able to see options
Hi Guys, I own 100+ JQL filters, i am able to click on "Details" >> "Edit Permission" On Edit Current filter page, i am not able to see any options like group, projects etc.. Kindly suggest how to display those option. I am owner of this filter. thanks
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How can i change my jira server URL (http://localhost:8080/) to something else
Hi Guys, Need your help in changing my jira site URL, currently it's http://localhost:8080/ it want to change it to http://poweruser.jira.com. How can i change the URL, i tried to update base URL from General Configuratiom, but it doesn't make any change. Only able to access the site using http://localhost:8080/. Please…
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Create incoming email eater using O365 mailbox and service account
Hi Guys, Need your help in setting up email eater in jira . When mailboxes were on exchange server it was fine service account able to access mailbox but now mailbox migrates to O365 and email eater is throwing connection failed error . Kindly suggest how to connect O365 mailbox using service account or any other account…
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Run JQL using REST API not working
Hello Friends, I am trying to run Jql using REST API but it's throwing following error. Kindly suggest GET :- https://jiradev.xyz.com/rest/api/2/search?jql=assignee=vikrant-yadav2+order+by+duedate ERROR :- <html> <head> <title>Unauthorized (401)</title> <!--[if IE]><![endif]--> <script type="text/javascript"> (function() {…
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Scriptrunner mail handler not updating custom select list and custom text field default value
Hi Guys, Need one help in completing scriptrunner mail handler. I am trying to create a mail handler which add Email body in "Detailed Description" text field and set Enivornment select list field to "Production" , i tried to add the following script in mail handler but it's not working nor giving an error and not creating…
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How to set default reporter for non-jira user in scriptrunner mail handler
Hello Friends, Need one help in setting default reporter for non-jira users in scriptrunner mail handler and select list field (Enviornment) default value is not working. Kindly help me in correcting my script :- import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.service.util.ServiceUtils…
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Send Auto email using ScriptRunner Jobs having Dashboard attached in pdf or jpg format
Hi Guys, Weird request came from user, User wants an auto email on every friday in which Dashboard should be attached in emails in jpg or pdf or png any format similar to UI. Using Script Runner i can setup auto email on every friday but not able to found any solution how to add dashboard into email. Kindly suggest what to…
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Not able to Release items from Kanban board
Hi Guys, Need one help, not able to Release items from Kanban board, all issue are in Closed status but Resolution is Unresolved . Kindly suggest how to release these items, some issue having fix version empty field but some having fix version whose status is "Unreleased"
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Convert HTML table data into csv using scriptrunner
Hi Guys, Need your help , i am trying to send jira users list using Scriptrunner jobs which run on every monday using the following script which send complete user list there last login status in email but it's sending complete table. Instead of table i want to convert it into csv and send email as a attachment. Kindly…
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DB Connection Pool spikes suddenly and slowdown jira
Hi Guys, Need you help to fix the DB connection pool suddenly spikes from its normal level which is below 20. Today it suddenly reached it max level. Kindly suggest as JIRA Admin what i need to do in order this issue . So that come back to it normal performance. Please help .. Is any issue from DB side, then what DB team…