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How can I know the owner of a workspace

Vikrant Yadav

Hi Guys,

Trello is new product for us.

We don't have product in our Org. But some user have access to private workspace, and i think private owner left the org. Now user won't able to Workspace, getting error.
User already submitted a request, but still no approved by the workspace owner. And as Atlassian Admin I am not able to submit ticket to Atlassian support, this trello is not managed or billed by us. How to contact Trello support to get access to this workspace or owner name.

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Send a request to this board’s admins to get access. If you’re approved to join, you'll receive an email.

Accepted answers

Alex W_jr9vvs

Hi @Vikrant Yadav - Workspaces do not have owners, they only have admins (if they're upgraded) or members. If you are a member of a Trello Workspace, you can see who is an admin or member of it from its members page.

Can you link the Workspace you're trying to access?

All comments

Vikrant Yadav

@atlassian Team. Kindly help

Alex W_jr9vvs

Can you link the Workspace you're trying to access?

Vikrant Yadav

@Alex W I am not admin nor Member of this workspace : https://trello.com/b/AP70qaZq/allianz-tracker

I am Jira admin, but product which we are managing are Jira, Confluence and Statuspage. This is a private Trello workspace, not managed by our team.

User who have admin access might leave the organization, now other member not able to access this workspace. They're sending request, but I think no one approved their request. How other people get access, if admin is not active.
and not able to submit a support ticket also.

Vikrant Yadav

@Alex W Would you be able to help on this, can you please create support ticket on my behalf.

Alex W_jr9vvs

Hi @Vikrant Yadav - you have linked a board, not a Workspace.

Our support team cannot give you access to this board, so I cannot create a ticket on your behalf in this instance.

I can see the user who is the sole member of the Workspace the board sits in is laragilkarov - can you reach out to them and ask them to add people to the Workspace / board?

They can also reach out to our support team for Trello if they upgrade.

If you want to ask our support team questions about managing Trello users, and have an Atlassian Guard subscription, you are welcome to raise a ticket with our support team at https://support.atlassian.com/contact for Atlassian Guard.

In the future - please do not tag individual Atlassian team members in the Community. Anyone can jump in and help you on a question.

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