Discussions
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Find issue collisions
Hi All My company needs is to create issues in Jira where each issue will present one technical break. Each issue have two date/time fields where users need to add start and finish of technical break. I want to find solutions to catch issues where two or more technical breaks are set on the same time. Do you know something…
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Get versions of installed apps and compare it with marketplace
Hi I want to create a script that wil be get versions of every installed apps in my JIRA. Next I want compare apps installed version with marketplace and if app can be updated - create issue in JIRA. Basicly I want to use UPM functionality to get apps that can be updated. Do you know if it is possible? Regards, Seba
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SMS validation during issue creation
Hi All :) For one of my request on JSD portal I need to add sms validation. Sms code should be send to reporter and after add this code on form issue will be created. Is it possible in JIRA? Do you improve something like this in your organisations? Regards, Seba
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[Script runner + Jira Service Desk] Put regexp validation on field in specific request on JSD porta
Hi I want to put regexp validation in script runner on field that is used on specific request form on JSD portal. I know how to build regexp validation using scripr runner (I use it in some projects) but I don't know how I can activate this validation only for issue that will be created from specific request on JSD…
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JIRA gadget that works with text fields
Hi All I'm looking for a gadget which will works with text field. Gadget should be similar to two-dimensional gadget or issue statistics. I know that standard jira gadgets don't work with text fields but maybe you know some add-ons. Regards, Seba
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How work JSD mail handler?
Hi folks I need to understand how works email requests in JIRA Service Desk. I thought that I understand it but I see that I don't know and understand all aspects of it. I'm very curious how JIRA recognize emails and decide if recieved email is new (and create new issue) or it belong to other issue (and put comment in this…
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JSD email requests - issues are created from mails where email is in CC
Hi :) I have configured email request in JSD project and emails are converted to issues in JIRA. Today I saw that emails where someone put in CC my tech email address (this email is configured as email request in JSD project) also are converted to JIRA issues. Is there any option to disable this or email requests in JSD…