Discussions
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Solution partners - what add-ons/gadgets do you use to support your customers?
How do you use Confluence, Jira, and Jira Service Desk to support your customers as solution partners? I use Tempo account macros to track project spend in Confluence and story maps in Jira help a lot with project planning. Does anyone have ideas around tracking what tools (and the versions) your customers have?
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What is your 'elevator pitch' for Atlassian?
When I am asked what my job is I usually start by asking "Have you heard of Confluence, Jira, or Atlassian?". If the person answers 'yes' then it is easy to describe my job working for an Atlassian Solution Partner. I learnt at a recent conference that if the person answers 'no' then I am missing a decent elevator pitch…
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Allowing customers to see issues raised by others in their organisation
My Google-fu is letting me down this week. I want 3 customers to be able to see any and all tickets raised by each other in their JSD portal. I have created an Organisation and added them to it but they are unable to see issues raised by each other (existing open tickets and past tickets - nothing new has been logged since…
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What is the best/easiest way to be notified of the latest version releases of Atlassian products?
I feel like the answer is obvious but I am missing it somewhere. Is there a page that gives the latest release of Atlassian products and/or links to the release notes?
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Wellington AUG: Waterfall to Agile with Atlassian
Join me on Wednesday, May 9, 2018 at 6pm for an Atlassian User Group session. Topic: Waterfall to Agile with Atlassian Guest Speaker: Mark Drysdale, CTO of Flux Federation (the power behind Powershop) For more details check out this meetup.com link. We are working on updating the Atlassian user group page.
