Mike Rathwell Expert

Hi @Gloria Landsberg , Without more detail, I think you may be stuck in the fun that issue resolutions can cause. Usually I see problems with people forgetting to set a resolution when it transitions to done. However, this seems a bit different. I think what is happening (and this is a guess) is that, on issue create (for…

For me, while ice cream is always a Thing, I do tend to drink a LOT more evil strong iced coffee. With ice cubes made of the same coffee. I usually make a pot of coffee for coffee cubes to fill a few ice cube trays to have ready. In the morning when I have my normal hot coffee, I make enough to 2/3 fill a couple of large…

Hi @Jordan Janis The 1000 number, unless it has been changed by the Jira administrator is set to a default of 1000 max issues returned. There are a variety of reasons for it but, were it set to allow the 5k records you have in your example, you could bring your Jira instance to its knees. Rather than what would be a huge…

First off; kudos to @Tamanna Godara for your volunteer work and yes, that is indeed a positive to the zombie apocalypse. For my part in that realm, I am slowly wearing away at the "honeydew" list; small tasks that just need a bit of time to do and, with not losing the commuting time, I can do one or two of those from time…

Hi @Chris Schulte , These kinds of things can bite often. Without seeing the whole stream (and it would be rather large) I suspect that somewhere, your new instance installed is pointing at the wrong directory for JIRA_HOME. Part of what makes me think that is how hard it bonks right after trying to ready your DB…

Hi @WAJDI ALZINATI , So... for your two questions: * The short answer to renaming "issue" is... nope. I think this stems from Jira's genesis as a bug tracking tool and hasn't updated to match it's new world ability as a very capable process engine. In my shop, nobody refers to a Jira "issue"; everyone just calls them…

Hi there @hien nguyen , I am not sure if you are a Jira administrator or a user but, if there isn't a workflow transition to do that, it can certainly be added. Either you (if an administrator) or your Jira administrators can add that so you can correct it. I have this all through my environment to allow users to self…

@sree , it depends on the Linux distribution you are using. For the particular distro, look for something like "ttf-mscorefonts" and add that package. The commands will also vary by the distribution of Linux. But that is a good place to start.

Hi @khaled_mualla , I had hoped I had a better answer for you with some of what I have in my instance but... I don't. I had hoped some of the enhanced field editors I have would do that but no. I note you only mention Jira but... do you have Confluence available to you as well? There are a variety of tools for Confluence…

Hi @Cathy Siler and welcome to the Confluence world. You are at a bit of a tough spot as the first uses of Confluence will cause a bit of consternation as you are seeing here. So... I'll see if I can help you get going. When I hear of someone wanting to embed something from another source in Confluence, it is true that is…

Hi @[deleted] , As I understand it, you are correct; there is no way out of the box to insert a wiki markup macro on a page and have it render when the page is presented. The only way I know of to do that at the moment isn't available on Cloud but Server only with Bob Swift's Wiki Markup addon. Part of me feels like…

Hi @Anna_Dukhovich , This is one of the things that isn't sometimes that obvious when looking at Jira customization but I'll see if I can get you started here. When you look at a Jira workflow, you see all the colorful status blocks with the little lines between them. The lines are actually where the magic happens. So...…

You can get your page open again in edit mode by using the following URL: <baseURL>/pages/editpage.action?spaceKey=<spaceKey>&title=<pageName> Where: * <baseURL> is the part you have crossed off in blue in your image above * <spaceKey> is the key of the space the page is located in * <pageName> is the BROKEN page name that…

Hi @Ivo Pereira Tromm , You won't find that in the JSD queues. That would be with an issue search by going to the "Issues" menu in the menu bar and then search for issues in that. As a small example for the one you showed above, the JQL to get a set of the "Waiting for Support" would be project = DEMO and status = "Waiting…

Hi @yifat test , No coding needed to do this. If you don't have it, put in the Table Filter and Charts macro in Confluence. Insert that on a page and then insert a Jira macro with your issues selected in there. Presto... charts of many kinds.

Hi @Stephen Blacketer This is a tough call but it got unhappy real fast in the startup sequence. I would suggest you first, at least, try manually clearing the caches (grabbed the first correct set of instructions after grepping Google for it). * Clear your cache. To do this, first access your JIRA installation directory.…

Hi there @Kyra Seipel ! Welcome to the wide world of using the best documentation and Collaboration tool possible! Before I get to the things I add to my system (and note; I am hosted... not cloud so some of my tools may not be available but there likely will be an analog for it) make sure you don't fall into the…

Hi @Ivo Pereira Tromm , The short answer is that almost all the things that can be done to a single issue can be done with multiple issues. If you do a search, display as a grid, and, in the upper right, look for bulk change all the issues, there are choices to edit, transition, move, etc... The big ticket ones are edit…

Hi there In looking at the URL it attempted to create from the page title you had, it is very likely it doesn't like characters that are in the title. While it has gotten better, my rule of thumb has become that spaces are ok but NEVER put any special characters you wouldn't put in an old skool DOS 8.3 filename. If you…

Hi @Dhena Dayalan I think the "unavailable" may be a bit of a red herring and just how it is erroring out. Given that this is a sync, this FEELS like your bind user is Read Only with Jira trying to push its changes up to the AD LDAP connector. So that I always wanted one definitive source of truth for humans, I have…

Hi @rocsana.chereches.external , It could be any number of reasons causing that problem, that not least among them. However, this seems to be a case of Confluence being used like SharePoint; i.e. a clumsy file server rather than a serious collaboration/documentation tool which SharePoint... is not. My usual counsel at my…

Welcome @Rafat Katta You rather poetically hit the nail on the head, as it were. The tool sets we work in are indeed very large and, even after years at it, I discover New Things all the time. The community is a great place to ask questions but, even when just browsing, I have run across a question and answer that provides…

Hi @Charlotte Zoller , From the error it is throwing, it could also be that you need transition permission granted. I have been bitten by that one before and, with an edit/move, it can often include a change in status (transition)

@Carlos Garcia Navarro , that outdoor house sounds like a stellar thing to do. Would that I could. My Home Owners Association doesn't allow any outbuildings (tool sheds, etc) on our property. While I get it (because could get junky fast in the neighborhood) I would truly enjoy a small, climate controlled outbuilding to use…

Good morning @Shena Goorawa Sharing a workflow config is a tough one as there are so many combinations and permutations that and "one" may or may not fit your needs. Rather, I will address the latter part of your question with some thoughts and ideas as to whether Jira would be a suitable replacement for SharePoint…

Hi @Khiem Ngo I haven't run Atlassian stuff on Windows in a long time for... reasons... However, thinking back, I recall there were some things that needed to be done to get it working. I don't think it's a permission issue. Rather it feels like the service isn't seeing your JAVA_HOME variable set at the system level. A…

Hi @Shena Goorawa , I honestly understand the with to move away from SharePoint. While it ostensibly has a workflow engine, it... hurts. Even worse, having a collaboration portal like Confluence that works so well and easily next to one that... doesn't... Anyway, while it's not really its purpose, there is a workflow…

He does @Jeremy Largman and many karma points for pointing that out. If they were fictional AND characters, I'd also nominate the foley artists from that movie as well since BOTH the dirt bike and the chasing highway tractor apparently had 400 speed transmissions with how many times there was a "shift" sound on the…

Dang, this is a tough one @DPKJ . Almost always, a "least favorite" is due to a very good craftsperson making a character that you are FORCED to not like. However, if I had to pick a couple (aside from your two excellent choices): * Almost any lead in a Romantic Comedy* Most romantic comedies are neither and the angst…

@Adam Rypel _MoroSystems_ , if you haven't gotten there yet, dig into Swing music. If you have a good music service that makes good suggestions in the genre, I suggest starting with the excellent group Big Bad Voodoo Daddy. Other great artists in this general shape are: * Tape Five * Kate Earl * Swingrowers * Katzenjammer…