Mike Rathwell Expert

Seems like a lot of fun. If you don't have 4 excessively helpful cats.

@David Lo , all good things. The smart irrigation system is why I need to get the new controller installed; Google Assistant drip watering.

I will not likely try the blue hair thing.... This is what my network looks like now; full security gateway, managed hub and wireless access point, multiple SSIDs, guest WiFi portal, fully VLANed.

For getting at all the little projects that "I'll get to when I have a bit of time". Well.... I have a bit of time. Projects to date: * Getting around to installing smart irrigation timer I bought * Building out the Unifi network at home * Refreshing some electrical and plumbing bits in need of such * Clear stale stuff out…

And there's a Kindle version! 

For me, the default treatise describing how to deal with change (and we have a lot of that going on right now) is "Who Moved My Cheese". It's a quick and easy read that fits almost any situation.

Hi @Andrew Naber , I suspect what happened is that your "re-open" transition didn't clear a couple of fields that are still extant (and if I'm not paying attention I make the mistake all the time). Essentially when you transition away from your done state, you need to also have that transition clear the "Resolution" and…

I think that is a very good start to it. The Adaptavist documentation pages have TONS of good examples of how to run against filters and the like so, with that start and their examples, I am confident you will get there. For me it is always a case of the start I've got (which never works the first time), the documentation…

Hi @Jason Asker You are actually rather close to the approach and, while it's not necessarily "better than this" it isn't all that bad; just a matter of getting used to the sometimes convoluted way that Jira "thinks". So... my $0.02 worth on an approach that has worked for me: * This is the hard one; step back and simplify…

Hi @Jaime Garcia I am pretty sure my default is largely unchanged and what it comes down to is that Assignee, Reporter, and Watchers get notified of essentially anything that might happen to an issue. As such, the generic is simple; put those three elements on All The Things, and you have the default back. That said, the…

Hi @Dan Earle , You are right; that script is only a copy from one to an other script which has proven immensely helpful when I have had to rationalize custom fields from too many to not quite too many. The fact that you have ScriptRunner is a great start, however. There is no reason you couldn't write a Groovy script that…

Hi @John Strawbridge , It feels like there is something outside Confluence causing that problem. When you type the "//" sequence you should get a date picker calendar popped up. If you aren't, there could be something wrong with Confluence but I would be more likely to blame your browser. Try it in an incognito window. If…

Ok... I am going to be guessing a bit here @Ashok since we are a Circle CI shop but... I find often that the third party ones do offer a lot more functionality than "official" ones quite often and why I mentioned in my original response so I wouldn't shy away from them. They are all worth a shot to find that magic bullet.…

Hi @Ghia Walker , I think the easiest you'll get there from here is by adding Jira Misc Workflow Extensions to your instance. I use it in the Server edition as well and it is one of a couple of staples that I need to do All The Things. Wouldn't try to run a system without it. There is definitively a workflow post function…

Hi @Elaine McMillan , Jira does that kind of thing automagically. The system timezone will be UTC (and is how I run mine) with the display of dates and times offset automatically by the viewing user's browser timezone. If you need to see both or other types of information (like a field showing the TZ something was…

Hi @Esther Strom The short answer to this is "you can't get there from here". The longer answer is that there may be a plugin that can address that for you. I had a quick look and Extension for Jira Service Desk may fit your needs by apparently being able to expose other fields beyond defaults to the portal. Interestingly…

Hi @RORY SCOTT The short answer to this (at least in my experience) is no. The longer answer is that there may be some plugins that do this and/or you could possibly do that with ScriptRunner behaviors. The simpler way I have gotten around it is to drop some helpful text in the portal or announcements panes with some…

Hi @Ashok I had a quick look and it seems this is the "Official" one for Jira Software Cloud. Do note, however, that I have run into cases with some plugins that paid, third-party ones often have rather more functionality, if needed, than the "official" ones. That said, this one might get you going.

Hi @Jozias Machado While I am on the server edition (which isn't quite up to cloud for UI), one big don't do it thing I note with people is don't put special characters in page titles. I have had to go fix that for people a lot of the time. That aside, I think what you are looking at there is a listing of Spaces and not…

Hi @Sammy Choi I do have a backlog project to do that and I will be using Connector for Salesforce & Jira. This one goes rather farther than just a simple link and allows bidirectional updates to occur. Do note, however, that you may have fun with permissions with a JSD project. I haven't dug much into this other than to…

Hi @Samantha Sharkov You should be able to find a "Move" command under the ellipsis (...) menu in the upper right. Do note, however, if you don't have edit privileges to the tree that "X" is in, you won't be able to move it there. However, If you do, you will be presented with a dialog where you can select either "recently…

Look at @Boris Berenberg - Atlas Authority add on as well. I have other add ons from Boris and his support is always top notch.

Hi @Jenna Dowdle , You are correct. I checked mine and no, it is not there. I did, however find a page that describes making a page break macro which also references a Confluence improvement issue that says they are not going to do it. Hope this helps.

Glad I could help!

Hi @Cesar Sasaki , There really isn't a way to do this without addons. There are a couple of ways to do it with some of them. The shortest distance from where you are to where you want to go is Enterprise Mail Handler for Jira (JEMH) which definitively does the things you want to do. If you wanted do get a "twofer" with a…

Hi @Reginald Titus Welcome to a larger, brighter world past SharePoint! So... to answer your question; if you want to use Lucid, there is indeed a free connector that ties your Lucid accounts to Confluence. This does not store them locally but it looks/feels like that for display, edit, etc. If you want a good diagramming…

Hi @aligntechsupport , If you go to Admin -> System -> System Info and then scroll down to "JVM Input Arguments" you will be able to see all the various settings there. If you don't see a setting there, it is likely just defaulting. To set it, you can usually put it in whatever env setting script that also has Xmx and Xms…

Hi @Justin Bleich , The list of things that could be broken here is pretty long but, since the Confluence site is actually accessible from the server (what kind of server is this?) but not from somewhere else, this strikes me that port 8090 is being blocked from external access by some vehicle between your workstation and…

Hi @Maya Fleisher Not sure if this will be what you are looking for and I don't know an automagic way to do it, but... If you go to the "Watching" button at the top of the page and click it, in the dialog that pops up, at the bottom is a "Manage Watchers" link. You can add more humans there directly.

Hi @Charles Alipio Question; with that error, are you finding that there are any impositions how Confluence is operating? I have found that with Atlassian stuff, clean logs aren't often A Thing and, if it appears to be operating properly, it is a spurious error or one that is trivial in real life. Since you indicate you…