Mike Rathwell Expert

Absolutely stellar and the amount of effort you put into that is abundantly apparent, @Corinne Dent ! I've been spamming this one out as well. As you put it so well, I've been around the block... once or twice... in this world and I learned stuff from humans far smarter than I contributing to this discussion.

I am slightly late to this party but a) I am interested to see so many similar "wishes" and b) had almost the same ones myself. For me * Transit disks from "Ringworld" in a style where they are on street corners with a cardinal entry/exit such that a step takes you immediately to the next street corner in that cardinal…

Hi @fastersaec , Welcome to the world of Jira and its new user feeling of the weird dichotomy of "it doesn't do much out of the box" and that feeling of "this thing is huge" lurking in the background. That said, from your question, you are already heading a good direction to keep each of your different teams in their own…

Hi @Andrey Glazkov , @Ravi Sagar _Sparxsys_ speaks sooth and that is a good place to start. The other thing I've seen with running Jira and Confluence on Linux is that the fonts/characters are not necessarily available to render. I noted this first when indexing Confluence and watching the stream of errors flow past for…

uHi @Maria Antonova , I am merely guessing from the symptoms cited, but it FEELS like you have a Users and Roles or a Permission problem. Again, also a guess from symptoms but given I have a similar environment (server, not cloud) where the JSD customers get sent the portal view to their ticket rather than the "browse"…

Well stated @Matt Doar While all points are good a couple leap out to me: #8 is an especially important one. If someone hates Jira, it's usually not Jira's fault. It will either be something I didn't know about or something I didn't do well. #1 Yes. Do that. I have a mechanism to take my latest snapshot and automagically…

There are a couple of different aspects to this question. I'll start with the apparent focus of the question; an Atlassian admin team. I am in a spot where I am currently the only Atlassian admin which does, as the old bromide states, keep me busier than a one armed paper hanger. As such, I don't really have anyone in that…

As @Jimmy Seddon commented, I also don't wait for the new year to make resolutions and also try to keep it simple. Each morning as I am looking at the unpleasant visage staring back at me out of the mirror, I tell myself to try to be a bit better man than I was yesterday. I don't always succeed but I don't beat myself up…

Yup, and the reason I suggested that is... I've been bitten by exactly that :)

Hi @Dirk Conzelmann , I just had a look in both Jira and JSD. I don't see anywhere that a user can disable email notifications. At MOST, in Jira, one can disable autowatch but that's about it. The only possible thing I can see is that the email address for the user isn't correct if, in fact, everyone else is getting email…

Hi @Dominik Žarković , It sounds like what is happening, especially with security levels involved, that the acting user executing the script either hasn't the permissions to change security level OR after the script manages to change security level, the acting user can no longer view it so the current issue in process…

Hi @eric halsey , Since you (I assume) ran across this one in a migration scenario and you're pointing at a known Confluence ready DB in the DB config file, it feels like it can't connect and perhaps for a variety of reasons. I'd suggest looking at the logs as Confluence is starting to see if it complains about anything…

That is good... I find that kind of thing less amusing when it is one of my 4 "helping" by batting at the mouse pointer on the screen while I am trying to actually get something substantive done.

I forgot to mention Tripit. Works fabulously and I often will know, for example, which baggage claim to go to before the airline announces it. In that same vein, if you like road trips, RoadTrippers is GREAT. Easy to plan the trip AND find the stuff that is along the way.

I used that one as well and heavily until I stopped Windowing and went Linux permanently; Gimp now for me. But when I was still Windowing, that was a default to load All The Time

@Majken Connor , I usually use it for reporting; the charts... cool charts but also for bigger lists out of jira to set up filters to narrow to what one is looking for. It's ugly (how it presents the column names) but it will also do pivot tables. I've used THAT to do what Jira won't... Grouping. I have some reports where…

Ok... on the work related front, my list includes staples that I want in any Jira/Confluence pair I run: * Jira Misc Workflow Extensions * Jira MIsc Custom Fields * Notification Assistant for Jira * Scriptrunner for Jira * Navitabs (Confluence) * Table Filters and Charts (Confluence) The Jira ones provide a toolset to do…

Hi @lightam Is there any particular reason you need it to change as the issue is being created? This would be quite straightforward to do in a Create Post Function where: * Groovy Post Function script reads the current value in the field * Prepends it with "baseUrl/browse/" * Writes it back. Note: I use the "baseUrl"…

Hi @Tara LaFreniere I do agree that is a little bit cold and impersonal. I haven't had that as I am server based but have had to remove some here as well. I've always let them know ahead of time that a) it was happening and b) why. As to heartache; when you get to my... advanced... state of career, quite often being…

Hi there @Sai sampath Bharadwaj garikipati , The short answer is yes you can. The LONGER answer is more.. complicated. You can make a page that will display a variety of reports and I have actually done that. The complication comes from the JSD is licensed and who can see what issues in the JSD project. For example, to see…

@Sebastian Brudziński , I am going to take a total stab in the dark based on seeing the PGSql errors in this thread.... Maybe run through the various bits of the Integrity Checker one by one to see if there are any oddities in there before trying to re-index again. It feels like the DB is inconsistent and it's not…

@Adria Alonso , you perhaps have the same thing going on that I do but manifesting differently. I am getting gadget feed errors in Confluence against the Jira 8.5.0 instance. I currently have a support ticket open with Atlassian on this as this is a New Thing since upgrading both Jira and Confluence to latest (at the…

Thanks @Thorsten Letschert _Decadis AG_ ... I shall be putting in a request for that tool. Could solve me no end of pain.

Wrong place. Wrong time: rm -rf * in the wrong directory on the wrong system at the wrong time (as root). <phone rings>

HI @Allison Hangge All the things @Matt Doar suggested are viable options. The other thing I've done is rather more painful but did let me root out a app that wasn't being updated any longer and was blocking a Jira upgrade: * Do a XML backup of your system * Grep the giant XML file for the app key in question While that…

That is correct as far as it goes. However, while the enterprise release is updated, if you're not under maintenance, you wouldn't be able to put on the patch. The scenario would be (anat d using the new Jira 8.5.x Enterprise Release as the example with hypothetical dates and assuming you had maintenance until Nov 30) *…

Hi @Wendy Calderone , As I understand the licensing/support coincidence, you can update to any version (including minor bug and security releases) released prior to your maintenance expiring. As such, for example, if a critical bug fix is released after maintenance expiry, you are out of luck for that one.

An advantage to 60% form factor keyboards; more room for cats (and yes, I did make the leap to the 75 key ortholinear)

Good morning, @luizduarte Assuming you do as @RianS suggests, that is most of the way there. However, if you have groovy scripts you might have to check if they are using ComponentManager. I had a handful of those in both scripted custom fields and workflow functions. This page was where I found most of the gotchas. Also,…

sigh I typed a long answer in here yesterday, didn't save it (distracted) and then not paying attention restarted the browser. So.. I'll try to remember what I wrote (and it was beautiful) Anyway.... I'll start with there are a handful of things you can do out of the box with Jira in this respect. However to get "creative"…