Elifcan Cakmak Expert

Hello, I don't think what you are asking is possible. But you can always use issue filters instead. Queues are nothing more than filters by themselves, anyways. You can create issue filters such as "all projects & all open", "all projects & assigned to me" etc. You can also subscribe to these filters, too. Regards.

Maybe my.cnf file is case sensitive and it's not working because of this. Document says: transaction-isolation=READ-COMMITTED Maybe you can try that?

Hello, Did you restart mysql service? Regards.

Hello, This is because assignee.getClass() returns the Class of the object. Such as string, int, application user etc. I wrote: You can get class of assignee with assignee.getClass(). It will return a bridged directory user. You should convert this to application user. As I said the error is is that you cannot cast…

It's interesting. Have you tried to restart confluence? Also it's not meaningful that you can't login with a local admin user. There is nothing about that in the logs. All I see is crowd related problems. What is the error? Are you sue that username and password correct? We also encountered this issue and the problem was…

Hi, Well it depends. How big is your bitbucket instance? How long will it take to back up? Since it's your first time and it's a major update, I recommend at least 4 hours in case of any problems afterwards. Regards.

Hi, Roles are groups are different things. In your project, project role administrators has the permission to modify reporter. You can see who are in this role on People tab on the left. Also as I said earlier, reporter field should be on the edit screen of your project. Maybe someone removed it since then? Regards.

Hello, I assume you already read the official documentation: https://confluence.atlassian.com/bitbucketserver/bitbucket-server-upgrade-guide-776640551.html Since it's a major update, I recommend you read release notes for Bitbucket version 6. It's very important to take backups before upgrade. You should check your add-on…

Hello, Did you check who has the permission to modify reporter on your project? Also reporter field should be present on edit screen, too. Regards.

Hello, Check out this documentation: https://confluence.atlassian.com/jirakb/connecting-jira-to-crowd-throwing-applicationpermissionexception-301662474.html You should try to add this IP address to the remote addressed of the application on Crowd like this: After that you should be able to login with your crowd user.…

Hello, We encountered this issue just a few days ago. I think the authentication method is changing: https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-basic-authentication/ If you are using Cloud version, you can check out this documentation: https://confluence.atlassian.com/cloud/api-tokens-938839638.html…

Hello, After creating the ticket, result should return a JSON such as: { "id": "12345", "key": "KT-5", "self": "https://jiraurl/rest/api/2/issue/12345" } Here you can extract the key by using : result_json["key"] Regards.

Hi, I recommend you use the ID, though, because if someday you decide to change the custom field's name, then your script and any other script that uses that custom field will stop working. That's why I always use custom field ID. Just wanted to remind you that :) Regards.

Hello, For the first exception, which is a memory leak error, check out this question and answer. You probably need to increase memory for Confluence. https://community.atlassian.com/t5/Confluence-questions/Confluence-don-t-start-after-reboot/qaq-p/1040142 For the second exception, which is a thread stuck error, check out…

Hello, What are the logs saying? It's very hard to say what went wrong without checking the logs first. You should check both Confluence ant Crowd logs. If you have a local admin user on Confluence, you can try to login with that first and check Crowd integration. For integration with other tools, you need to check…

Hello, getFieldById, as the name suggests, work with the customfield id. So you need to write something like def hiddenCf = getFieldById("customfield_19000") You can get this id by hovering on "edit" button at the customfield, on customfields page. After that it should work. Regards.

Hello, I'm afraid this is not possible out of the box. One solution I can think of with Script runner is; * Create a user script field, * Make value of this field current user, * Give permission to this user field on your permission scheme. But I must say that I didn't test this and have no idea if it would work. You can…

Hello, Jira version 6.3 doesn't support postgres 9.6. See supported platforms documentation below: https://confluence.atlassian.com/jira063/supported-platforms-683541780.html Also in order to start Jira after locked error, you need to remove lock file under jira home directory.…

Hello, You can use it like this: return(issue.get("customfield_<span>15320</span>").getTime() - (new Date()).getTime()) / 1000 / 3600 / 24 Regards.

Hello, Are you using Misc custom fields add-on? If so, in the documentation it says you can get the current date as: org.joda.time.DateTime DateTime date =<span> </span>new DateTime();import Here is the documentation:…

Hello, If you want to check only one issue's changed time, you can see it on history tab of the issue: If you want to see the change time of all the issues, you can use Jira Script Utilites plugin's "Update any field" feature. You can add a date custom field and update this field on this transition with current time.…

Hello @Sandra Meessen I am getting the same error (static type checking) on script console, it does not prevent the script working. However the below error on the result is different. Can you try to return option 1 with return option1 Here is my screenshot. See below option1 returns as a list [b, b]. That's why we are…

Hello @Sandra Meessen You don't need id for parent and child. What you use here is the id of customfields. What you are referring to as parent and child are the options(values) of the cascading custom field. See this part: def cascading = customFieldManager.getCustomFieldObject("customfield_11303") def cascadingLevel1 =…

Hello, Let's assume you have a cascading field with values: a - 1, 2 b - 3, 4 c - 5,6 And two single select list customfields with values: a, b, c, 1,2,3,4,5,6 In this scenario you can use below script to set single select lists based on the cascading field values: import com.atlassian.jira.component.ComponentAccessor…

Hi, Issue is not updating because of this error: java.lang.ClassCastException: com.atlassian.jira.user.BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser This means that you are trying to set a bridged directory user to user picker custom field because user picker custom fields wants an…

Hello, You can use Jira's rest api. You can either add users to project roles or add users to groups and add these groups to project roles. I would recommend second option because it is easier to manage. You can do both by using rest api.…

Hello, After setting the customfield value you need to update issue as well: false)import<span> </span>com.atlassian.jira.event.type.EventDispatchOption<br>import<span> </span>com.atlassian.jira.user.ApplicationUser<br><br>def authenticationContext = ComponentAccessor.getJiraAuthenticationContext()<br>def user =…

Hello, This should work as a scripted field: import com.atlassian.jira.component.ComponentAccessor; def customFieldManager = ComponentAccessor.getCustomFieldManager(); def projectLaunchDate= customFieldManager.getCustomFieldObject('customfield_11300'); def dateValue= issue.getCustomFieldValue(projectLaunchDate) as Date def…

Hello, You need an additional add-on if you want to achieve this without adding another workflow to your project. If you are using Jire Suite Utilities, you can use this condition to restrict transitions based on a custom field: Value Field (JSU) : Allows to execute a transition if the given value of a field is equal to a…

Hello, On Jira Cloud, on the people section, you can see "role" next to users. Here you can make a user either agent (team), collaborator, or customer. People wyo are not given agent license but in effective roles in a service desk project can still view issues, comment and etc. Check out this document for detailed…