Rilwan Ahmed Community Champion

Hi @Ravindra Parihar , 1. You can add only users (people) as Default assignee and not Group lists. If you want any group DLs to be added, then you need to create a user with email cloudsupport@xoriant.com 2. One project will have one Key irrespective of request/ticket type. We cannot modify them based on different ticket…

Hi @Ravindra Parihar , Please type in your issues here. Will try to resolve 

Hi @Devtech83 , To get the license which was renewed by yourself, go to http://my.atlassian.com/ and search with Plugin SEN number/Names. 

Hi @Hreshchyshyn Olena , Welcome to the community !! Are you accessing the url where you created the tickets previously ? If yes, then go to Main menu --> filters --> Advanced issue search Enter JQL "creator = currentUser()" and hit Search. This should give all the tickets created by you where you have the access now. To…

Hi @Ravindra Parihar , Welcome to the community !! Let me answer your questions one by one 1. How to change default assignee ? Go to project settings --> Details -->Scroll to end of the page and change the default assignee to Unassigned or Project lead. Its better to keep default assignee as unassigned. 2. How to change…

Hi @Sunilkumar k , For your requirement, you need to add a validator. Unfortunately native jira doesn't have similar validator to check the status of the sub-tasks. You can search marketplace for add-ons which provide these validators. An example is JWME plugin…

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Hi @Cristen Stone , Welcome to the community !! Hi @prasad Biddika , To migrate from Jira server to Jira DC, follow these 2 steps. i.e. Migrate to non-clustered Data Center and then add nodes to cluster. 1. Review and upgrade your apps If you have any apps installed on your site, you'll need to upgrade to the Data Center…

Hi @Sreenadh , For any JSM project, You can configure notifications to Agents through project settings --> Notifications For customers, you can configure notification in project settings --> Customer notification More details mentioned…

Hi @Bader Almarhoon Please add the Description field back to the request type and retest. May be another project admin removed the field from the request type. 

@Todsporn , Please accept the answer if my comment helped you to solve your issue. Users with similar problem will find it useful. 

Hi @Todsporn , You must be a project administrator to brand your portal. i.e. Add yourself to the project admin role in project settings --> People https://<baseURL>.atlassian.net/plugins/servlet/project-config/<PorjectKEY>/people Details in https://support.atlassian.com/jira-service-management-cloud/docs/brand-your-portal/

Hi @Andrew W Matthews , If you have not selected Create with Shared configuration, then a new Issue Type Scheme, permission scheme, notification scheme , Workflow, workflow schemes, Screens, Screen schemes, Issue Type Screen Schemes will be created with project Key as prefix. Go to Admin settings --> Issues and the non…

Hi @Bader Almarhoon , Now go to Project settings --> Request types --> check for request type that has a tag Used by Email Channel Click on the name. A new page will open. Check if Description field is hidden. If yes, make it available by unchecking Use preset value and hide from portal

Hi @christoph.markanovic , Is it solved now ?

Hi, This is not possible. Nesting tables were disabled in 2017. See details in https://jira.atlassian.com/browse/CONFCLOUD-58656 

Hi @Morten Nyhus , Welcome to the community!! If a group has "create page" rights in the space permissions, then only way to stop them from adding pages beneath parent pages would be to remove their "view" rights to the parent pages, so they cannot be on the page to create the child page. I am not sure if there is any…

Hi @yogeshwartrehan , You can change logo, favicon, Jira site's color in Look and feel section * Choose > System. * Under USER INTERFACE, select Look and feel. Available options are described in https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/

Hi @Tim Pfeifer , Welcome to the community !! You need to reach out to Atlassian Support in https://support.atlassian.com/contact/ for this change. Before that I would suggest to read about the feature comparison between two editors. and this one too:…

@Tobias Kruse Welcome to the community !! As said by @Lisa Förstberg , One email can be mapped/integrated to only one project. 

Hi @wendy seemann , In page edit mode, Keep the cursor on the start of the line and hit the left align as shown in my first response.

@Emil Emilsson Even if your rejection reason is Paragraph- Multi line field (like comment), the automation will get all the values you entered in the field and send in email. Attached is my email sent from Automation. I have marked my Reject reason field value Below is the screenshot from the ticket where value is entered…

Hi @Emil Emilsson , When you reject the request, you select one reason from the 30 list ? Once you select a value in the Reject reason field, Jira saves the data. So in your send email automation, under content section you can add a sentence with variable like " Your request is rejected due to {{issue.customfield_10001}} "…

This is the suggestion request for confluence: https://jira.atlassian.com/browse/CONFCLOUD-57587

Hi @Sandesh D Manocharya , Welcome to the community !! I would suggest progress in the path of being an Atlassian Certified Expert as mentioned in https://university.atlassian.com/student/page/844004-atlassian-certified-master 

Hi @Emil Emilsson , I did not understand what you mean by "30 choices is a sentence or two which I would like to include in the email". Can you please share an example email template what you need as screenshot here ? 

Hi @sanjitabhattarai , Please accept the answer if this solved your issue. Users with same query will find it helpful. 

Hi Dima, This is normal behavior I guess. Sorting between whole numbers and decimals numbers are slight different. I checked this in Microsoft excel as well. Confluence and Excel show same results when sorted.

Hi @sanjitabhattarai , Welcome to the community !! Same issue is described and few causes and its resolutions are mentioned in https://confluence.atlassian.com/jirakb/jira-server-throws-500-error-page-when-logging-in-or-visiting-dashboards-864653761.html Please check what is the cause on your case. 

Hi @Ro_wej3211 , Welcome to the community !! Can you please create a new question by clicking on "Ask the Community" on the main menu. This thread is for different issue