John Funk Community Champion

Hello and Welcome, Shukuru! We are glad you are here!!

Great! Glad you figured it out. :-)

 I have never had issues for the most part either. A lot depends on how many issues you have. To me you should change the project key the sooner you can - meaning before there are a lot of issues that have been created. The potential problems come in if you have linked a lot of issues to issues in other projects or have…

Hi JLuis - Welcome to the Atlassian Community! Fields have nothing to do with the announcement banner. Those are separate objects. One note is that through the new Issue Layout functionality, you actually can determine where the fields show on the screen. However, you still cannot control the size of the fields. I don't…

Yes, this would be the preferred solution now. 

Hi @Foxcliffe Hickory , It changes it for every issue that was ever on the Project. 

Timezone 1 please!

I don't think it will make a difference, but you don't need the word "fields" in there. Just take it out. If no difference, can you share the entire rule? 

Hi Emily, It looks like you are missing a value (field is probably empty) and it is not handling that. Seems to be the field called Impact. I would check the value of all of those fields for the issue it is running against so make sure none are empty. I would also setup a default value for each field so that in the future…

Yeah, that's the problem - I don't know of anything that will do that. Sorry.

Hi Durgesh - Welcome to the Atlassian Community! I am not aware of anything within Jira that can force that refresh. There might be something with a browser extension or setting, but that is beyond my expertise. 

Hi @DMYTRO BASHTANNYK - The only way you will be able to limit the issues seen by users is to implement issue level security. You can set it up so that the person has to be the assignee to see the issue. You can have other people that see everything though. You can learn more about that here:…

Hi Jim, no it places the new issue that is created in the first status of the workflow. Usually that’s the backlog.

Hi Stéphane - Welcome to the Atlassian Community! Are you using Server version or Jira Cloud? You can use Automation for Jira to do the math. First create a new number custom field. Then create a rule to add the two fields. I can give further instructions if this is the path you want to try. 

Hi @geethanjali sj , Can you share the rule that you have so far and what is not working? 

I grew in a small town about 80 miles east of Nashville, TN. And now I live in Nashville. In between, I lived for about 25 years in North Alabama and 5 years in Bolivia, South America. But planning on a bigger move sometime next year. :-)

Hi April - Welcome to the Atlassian Community! Can you provide some more information? What do you mean by "prepopulated layouts"? Can you describe what you have and exactly what you are tying to do? 

Mine is like @Liam Green - I wish I could sing really well or play a musical instrument really well. I have no talent in either one of those so getting to a really high level would be quite a miracle. :-)

Best article ever - Congrats, Nic!

Great - glad you figured it out!

Hi Bruce - Welcome to the Atlassian Community! Which type of project are you using? Team-managed? Company-managed? Jira Work Management? Can you share some screenshots showing the dates saved on the card and then the roadmap? If you click on the issue in the roadmap, does the ensuing card show the fields populated?

The first computer I used was a TRS-80 with a cassette recorder to save the program. The first I owned was a Commodore 64.

HAHA - Great! I am glad I was able to help. 

Hey Tracy. I can say that I have never had a Users group in Jira Cloud. I have jira-users that handles all of our users. So it sounds like that might have been a custom group that was created for some reason. Not sure why you would have it AND jira-users though. 

@Jeff Barrett - Did this ever work for you? 

So maybe it is something with the Filter for that board that is excluding the card. Check Board Settings > General > Filter query to see what the filter is showing. 

You need to look at the Board Settings for the new project to see if the To Do status is mapped to the Backlog column for the board settings. 

Hi Thembisa, What is the status of the new card? 

You are very welcome. :-)

Sorry, go to Settings (gear icon) > Issues > Workflows Search for the workflow, then click the 3 dots menu to the far right. There you will see the option for Copy.