Arkadiusz Wroblewski Community Champion

Hello @sravani vennapusa Something like that: TR{{issue.key.substringAfter("-").leftPad(7,"0")}} That should give you: ABC-1 → TR0000001 ABC-25 → TR0000025 Just keep in mind that this is still tied directly to the main Jira issue key number, so it won't give you a separate, independent counter per issue type. If you need a…

Hello @Shin jeong hun Thanks for the screenshots. It looks like two separate things are happening here: which fields are available versus how the dialog itself actually looks. Your screen configurations control the fields, but Atlassian controls the visual layout. First, click the three dots (...) in the create dialog and…

Hello @Joy Trello has had some recent incidents, most of which are now resolved. However, some functionality may still be affected from my experience. Trello Status

Hello @Damiano Di Battista The 403 error happens because the customer creation endpoint (POST /rest/servicedeskapi/customer) strictly requires Jira Global Admin permissions. While agents can create customers in the user interface, the API blocks them unless they have full system admin rights. This discrepancy is a known…

Hello @Michael Rhode https://support.atlassian.com/trello/docs/recovering-your-trello-account/ Support cannot change the email address for you due to security policies. Otherwise, anyone could claim an old account. Whatever you do, please do not log out of the mobile app yet. Your best option is to ask your former employer…

Hello and welcome to Community @Daemyian Watson https://support.atlassian.com/jira-software-cloud/docs/export-search-results/ It probably comes down to the export format itself. If you're using the XLSX export for forms, it only grabs issues that actually have that specific form attached to them. If any tickets in your…

Hello @zurich6 My colleagues concentrated on Solutions so I concentrate on why. The "You don't have permission to access this service space" error actually means your email integration is working fine, Jira is just blocking the sender on arrival. This isn't a Free plan limitation; it's a pure permissions bottleneck. Just…

Hello @Felipe Siqueira Then maybe I can chime in here and add to what my colleague already said. As a Premium user, you should have access to a sandbox. I am saying this from my own experience, and I learned it the painful way as well. If an automation could have a bigger impact, test it in the sandbox first. It can save…

Hello @GreeshmaReddy Haha, you've started something fun! Let's delve deeper into this. The best place to start is actually back on the Data Center side inside the Confluence Cloud Migration Assistant (CCMA). Check your old migration plan or the pre-migration checks there. CCMA has a specific missing-attachments check that…

@Koen Ferlin No, this should not be connected to the subscription model. One more test you can try: Create a temporary test space/project, add or show the Category column in the list view, and then try to edit the Category options there. If it works in a new test space/project, the problem is probably specific to the…

Hello @James Since this went through a reseller, the issue is likely that the subscription is still flagged as partner-managed. If it is, Atlassian won't let you reactivate it yourself once it's deactivated, you have to go through them or the partner. If it is fully Atlassian-managed now, the standard fix is going…

Hello @Naoto Isobe This looks to me like some kind of frontend event-handling bug, possibly around IME composition events, text selection detection, and the floating/Rovo toolbar. That is something Atlassian’s technical team should investigate. @Tomislav Tobijas provided you already Link to Support.

Hello @Koen Ferlin By the way, which subscription model are you on Standard or Premium? Also, please remove the personal data from the screenshot. As a test, ask your admin to try making changes to this field. If that turns into too much effort or is blocked by the system field behavior, I would suggest creating your own…

Hello @강귀염 This needs to go through Atlassian. Please write an Ticket, @Mayuresh Kamble provided you a Link For next time, some best practice. It is a good idea to have a dedicated technical admin account ready as a backup for situations like this.

@Vipeen Sekharan In the Microsoft Teams admin center, confirm that the Atlassian ChatOps app is allowed by the relevant app permission and setup policies, and that it is not blocked for the admin or user performing the connection. You should also re-consent the Atlassian ChatOps permissions with a Microsoft Global…

@Koen Ferlin Only space admins can add or edit categories, and if you do not have space admin permission, the category field remains locked. Also there´s ancient bug [JRACLOUD-79961] All options in a Category field are disabled - Create and track feature requests for Atlassian products.

Hello and Welcome @Beth Jenkins Please follow steps from this KB Article. Troubleshooting two-step verification | Trello | Atlassian Support

Hello @Nina Lopez First go through this both KB Article. If you need further help, please let us know. Bitbucket cleanup of free unused workspaces: what ... - Atlassian Community https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification

@Koen Ferlin Then you are probably missing some permissions, because I can edit the options everywhere on my side.

Hello @Koen Ferlin System fields are locked and must remain intact as part of the configuration. You can manage the category here: Categorize work items in the list view | Jira Cloud | Atlassian Support

Hello @kamaluddin_shaikh Trello is currently affected by an incident, so some features may not work as expected. Trello Status

Hello and Welcome @barak_joze Also, please keep in mind that. Being an admin, especially in Cloud systems, does not automatically mean having access everywhere. Atlassian systems have a very layered permission model, especially for security reasons.

@Nikola Perisic Agree... 

Hello @David Nickell and @Nikola Perisic I Noticed it like 2,3 Days ago.

Hello @Nimbl Servicing Confluence The biggest thing to address here is the access model itself. Sharing credentials between two people is a massive security risk and actually goes against Atlassian’s customer agreement. Atlassian Customer Agreement | Atlassian emergency recovery keys are single-use. Once you use one, it's…

Hello and Welcome @Montoya Andrews That as a Start. Jira and Jira Align Integration: Issue, Story, and... - Atlassian Community To keep that short, Jira teams estimate work in Jira using Story Points. Jira Align receives that as LOE/effort. Product/business users define value in Jira Align. Jira Align then uses both effort…

Hello @Calvin As far as i know for Export yes (Partly) but not for Import.

Hello and Welcome @Arial Friedman and @Misty Reisner Trello is currently affected by an incident, so some features may not work as expected. Trello Status Atlassian Working hard on restoring Functionality.

Hello @Jobel MB Trello is currently affected by an incident, so some features may not work as expected. Trello Status

PS: Tempo access is controlled through Jira and Tempo permissions, not only by project permissions. For Tempo Timesheets, users normally need the relevant Tempo Timesheets Access global permission. Tempo’s documentation also notes that users without the required permission cannot access Tempo Timesheets or log time from…