Comments
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Hello @Natalia Ishchuk You should open a request with Atlassian Support. Atlassian Support This is a community forum, so we do not have access to your systems or internal configuration.
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Hello @Devrol Solutions I flagged your Post. An Atlassian Support Engineer will review the post and respond on this thread within 2 business days.
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Trello Status Small update here: the data is not lost.
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@홍진호 Atlassian posted update. Data won´t be lost. Trello Status
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Hello @David Carter Trello is currently experiencing an active outage, so a 500 error is not surprising. Please be patient; Atlassian is working hard to address this issue. https://trello.status.atlassian.com/
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Hello and welcome to community @Hema Iyer You can find it under Administration → General Configuration → Macro Usage. Also most Admins find useful Database query. I was doing it myself before Migration to Cloud. https://support.atlassian.com/confluence/kb/how-to-find-all-pages-and-spaces-that-use-a-specific-macro-via-sql/
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Hello @Jim Gilliam Existing Confluence articles: JSM project / service space → Knowledge base → Categories → select category → Add article Create new article: Knowledge base → Create article → choose linked Confluence space → write → publish.
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@RJ Foltz There actually isn’t a specific toggle for this, it’s driven by your project's sharing permissions. If you head to Project settings > Access > Customer permissions and look under Customer sharing, you just need to open those options up (like allowing customers to manually enter or search for emails). Once that's…
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Hello @RJ Foltz There's KB Article which you can follow for instructions. https://support.atlassian.com/jira-service-management-cloud/docs/add-request-participants-through-email/
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Hello @Hanut Singh If your edits were still just part of an unpublished collaborative draft, they won't show up in the standard page history, Confluence only tracks versions that were actually published. If someone accidentally hit "Revert to previous version" or discarded the draft, those changes disappear from the normal…
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Hello @Sylvie R_ If keeping your data resident in the EU is a strict requirement, I’d highly recommend you opening a support ticket with Atlassian first. It’s definitely safer to have them confirm the exact billing and provisioning path before you go ahead and delete your existing Loom workspace. Migration is not available…
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@jay_athalye If you have any concerns, please open a ticket with the Atlassian Support Billing team. That will be the best. Atlassian Support
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Hello @Kuchkarov Farrukh That is not typical Jira behavior. It is more likely related to the browser, rendering, or display scaling. Please test it in another browser and also check the scaling settings in your operating system.
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Hello and Welcome ? /rest/api/3/user endpoint won´t help here. That endpoint is about Atlassian/Jira user profile data, not JSM Operations alert notification contact methods. You can test this endpoint: GET /api/{cloudId}/v1/users/contacts?targetAccountId=<atlassianAccountId> Are you Premium ? Set up SMS and voice…
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@vishalved You can Subscribe it here
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@vishalved That is how it can look during a broader outage. Some customers may continue working without any issues, while others are affected. You cannot really predict or choose who will be affected and who will not.
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@André Johst Can you confirm which exactly Microsoft connector you mean? There was some of them in History.
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Hello @André Johst Trello has been experiencing an outage since yesterday. https://trello.status.atlassian.com/
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Hello @Wiktor_Wojda You should open a request with Atlassian Support. This is a community forum, so we do not have access to your systems or internal configuration. https://support.atlassian.com/
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Hello and Welcome @Eric Williams Trello has been experiencing an outage since yesterday. Trello Status
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@Amith V R For this, you need to piece everything together as mentioned above. There will be a lot of "Try and Fail", that I am sure of.
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@Amith V R there’s no single Atlassian doc for this exact end-to-end setup, but you can piece it together. On the Confluence side, you’ll want to use a page status change or manual trigger or even a smart button along with smart values to grab the page data. For creating the Jira issue, the native "Create work item" action…
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@Amith V R Personally, I’d recommend a setup that combines the best of both tools. You can use Rovo on the drafting side, as it's perfect for helping you summarize rough ideas or polish the initial text. From there, you should stick to native Automation or the REST API for the actual issue creation, which gives you a…
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@confluenceadmins You´re welcome. Most important - it working. :)
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@Tomislav Tobijas Yeah, events are great. That is one of the reasons I love doing IML marches, you never know who you will meet or what friendships might come out of it. I hope I’ll have the opportunity to meet you all in person in Amsterdam.
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Hello @Yating Hu The confusion comes from terminology updates in Jira Cloud. Atlassian has been transitioning the term "projects" to "spaces" to unify the experience across its tools. Where to find the option * The Spaces Menu: Click on Spaces in the navigation bar and look for Create space at the bottom of the dropdown. *…
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Hello and Welcome @confluenceadmins Jira Cloud isn't completely free-form. System fields (like Summary and Status) are permanently locked at the top, but if your custom fields are stuck, reason is usually personal pinning. Hover over the field on the live issue view, unpin it, and refresh the page to see if it drops into…
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@Hugo Bell It is still not solved, so let’s have a little faith. 🙂
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@Łukasz Cieciorowski From my experience, issues with Trello do not happen that often. If something is currently broken, it is probably a larger incident. Mostly Atlassian are very fast about Troubleshooting A little patience. 🙂
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Hello @yusei hoshino Just to add a quick detail, that Japanese message essentially translates to "This space can’t be displayed. You may not have permission to view this space, or the space may not exist." This confirms you're likely dealing with a project permission issue, a missing space, or a restrictive issue security…