Arkadiusz Wroblewski Community Champion

Hello @Benjamin Zhou Automate Reporter Assets Field in JSM Cloud | Jira and Jira Service Management | Atlassian Support Assign Approvers Automatically with Asset Attributes in Cloud | Jira and Jira Service Management | Atlassian Support This KB Articles should be Informative for you. You can use the native Exclude…

Hello @Neal Applebaum Find recent work items | Jira Cloud | Atlassian Support To turn it on, click your profile icon in the top right, go to Personal settings, scroll down to the Jira labs section, and enable Quick search smart queries. Once that's active, you can use the global search bar at the top (or just press /) to…

Hello @Vikrant Yadav The trick here is that even though your Entra admin already Approved the app globally, Microsoft still needs each individual user to log in and connect their own account during the chat. It's just a standard security check so Rovo can send the mail on their behalf. Try starting a completely fresh chat…

Hello and welcome to the Community @AishwaryaJ A ScriptRunner Database Picker stores the underlying row ID rather than the display text. If your CSV contains the display name, the validation SQL fails; if the imported ID stays blank, that ID either does not exist in the target database or the target SQL is failing to…

Hello @Laura Marsiaj Ribeiro , welcome to the Community! Your email client or a corporate security filter is likely stripping out the HTML formatting. (most likely) Try opening the message directly in Webmail, checking if the plain text itself is clickable, or re-triggering the change from an incognito browser window. If…

Hello and Welcome to the Community @Jason Cox Theoritically you can download it manually Configuration Manager for Jira (CMJ) - Version history | Atlassian Marketplace | Atlassian Marketplace and install it via Manage apps. If the upload button is missing, a system admin needs to temporarily enable plugin uploads with the…

Hello @oomang I’ve requested assistance for you. An Atlassian Support Engineer will review the post and respond in this thread within 2 business days. Best, Arkadiusz

@Daniel Hamngren No problem from my side. I’ll double-check it tomorrow.

@Daniel Hamngren I'll check that within the next 2-3 hours and let you know.🤠🤞

Hello @Daniel Hamngren Please try first steps from here 401 Unauthorized error when service account accesses Jira or Confluence API | Atlassian Cloud | Atlassian Support If that doesn’t help, please let us know. Best, Arkadiusz

Hello and Welcome @ChargéeDossier CAPVUS2 I just wanted to check whether you’re able to use Trello again now. Best Arkadiusz

@Леонид Not yet, Atlassian Support will probably respond to you here directly. Please have a little more patience 🙏, I'm sure they will get in touch with you soon 😊👍.

@volynsm1 I removed the email address from your post for privacy reasons. This is a public community forum, so it is safer not to post personal contact details here. Your repository may have been deactivated due to inactivity. I’ve requested assistance for you. An Atlassian Support Engineer will review the post and respond…

Hello and welcome to the Community @Alex Frost Are you free or Higher Subscription ? Best Arkadiusz

Hello @Prafull Chaudhari I removed your email address from your post for privacy reasons. Since this is a public community forum, it is safer not to post personal contact details here. The Community cannot reset your Trello or Atlassian account access directly, but you can trigger the automated 2-step verification recovery…

Hello @Rafael Paz Are you a Jira admin? If not, please raise this internally with your admin team. As community members, we don’t have access to customer instances, so we can’t check the configuration directly. Best Arkadiusz

Hello and welcome to the Community @Moli Have you tried Acces admin.atlassian.com/billing ? Best Arkadiusz

@PLaksh11 What i think you can try: Instead of a long If/Else chain, trigger a single rule when your multi-select changes, and use one "Edit issue" action to update all 10 fields simultaneously. For text fields, use this regex smart value pattern for each target field, replacing XXXXX with your multi-select's ID:…

Hello @tksenthil I requested assistance for you. An Atlassian Support Engineer will review the post and respond in this thread within 2 business days.

@Mateusz Wąsalski Yes, pagination is essential. While some instances are small enough to manage without it, in many cases, omitting pagination would lead to significant performance and usability issues. That's how it works, not only in Jira. The most important thing is that you're happy with the solution you found. Please…

@Svetlana Risteska Yes, I understand your concern. Please spread the word about this case and encourage people to upvote it to get more attention to it. Best Arkadiusz 🤠

Hello @PLaksh11 Before setting up the rule, we just need to clarify a couple of details. What specific field type are those 10 target fields (e.g., text, dropdowns, or checkboxes)? Jira Automation's ability to edit them depends heavily on their type and permissions. Also, do these fields need to update live on the screen…

Hello @Shankar S Do you need help opening a ticket with Atlassian Support, or are you looking to troubleshoot the Oracle authentication issue here in the Community? If you'd like to brainstorm here, could you share whether you're using Jira Cloud or Data Center, the exact error message, and where Oracle is integrated (like…

Hello @volynsm1 Could you please clarify when you last accessed your repositories? Best Arkadiusz 🤠 

Hello and welcome to the Community @Mufti Myers You're not alone, others have reported that Card Repeater broke following the Trello outages around May 18. Before you try disabling and re-enabling the Power-Up (which could wipe your existing configurations), check if the next-repeat badge is still visible on the original…

Hello @Suresh Please ask the repository owner to open a ticket with Atlassian Support directly or jump here into Topic. I doubt Atlassian will be able to clarify this with you as a collaborator, especially if it involves repository ownership, access, or permission details. There are several possible reasons why this might…

Hello @Uma Shankar Have you tried contacting your admin? As community members, we don't have access to the instance or internal settings. It would be best to address this privately with the person who granted you access. Best Arkadiusz 🤠☀️

@Ana_Bogdanovic Whether it's a screen width quirk or a UI glitch, the inconsistency with your colleague’s setup makes it worth opening a ticket with Atlassian Support. Best Arkadiusz 🤠 

@mascott matthew As reference take a look on official KB Articles https://support.atlassian.com/jira-software-cloud/docs/categorize-work-items-in-the-list-view/ https://support.atlassian.com/jira-cloud-administration/docs/add-assign-and-delete-project-categories/…

Hello and welcome to the Community @Svetlana Risteska There isn't a native setting to customize fields inside that built-in Incident Summary card because it's a hardcoded UI component. You can use Jira Automation and "try" to pull smart values like Severity or Customer Impact from the original incident directly into the…