Arkadiusz Wroblewski Community Champion

@Ana_Bogdanovic Double-check that you and your colleague have the exact same browser zoom, sidebar state, and page view (direct vs. embedded). Best Arkadiusz 🤠

Hello @Volodymyr First, please blur your email in those screenshots since this is a public forum! The issue here is that the screen is asking for an email verification code, not your authenticator app code. Check your inbox and use the absolute newest code (older ones expire immediately if you hit "Resend"). If it still…

Hello and welcome to the Community @Ana_Bogdanovic Confluence doesn’t have a setting to change this—the tab collapse is a hardcoded UI limitation based on screen width. To force more tabs to stay visible, try shortening your view names, collapsing the left sidebar, or ensuring your browser zoom is at 100%. As a quick…

Hello @mascott matthew It's easy to mix these up. Space categories apply to the whole project (Space settings → Details → Category), not single tasks. To categorize individual tasks, use the Category column in your List view instead. Labels are totally separate, you add those inside the task itself (or just hit "L"). If…

Hello @BONDI CLINIC The "Aw, Snap" error just means your browser tab ran out of memory, your Trello account itself is completely fine. Open Trello in an incognito window or a different browser. If that works, a bad cache or a glitchy extension is the a problem, and clearing your browser data will solve it. If the crash…

Hello and Gday and also welcome to the Community @Martin Ress ☀️ Check Workspace settings → Plan details to see if this is a workspace storage limit or a repository size restriction. If the repository itself is too large, upgrading won't help, you'll need to purge large files from your Git history. If it's locked as…

Hello and welcome to the Community @Chidimma Ugwunwa Loom records screen and camera together, just select your recording area and switch the camera toggle on. If you're using the Chrome extension, the camera bubble won't follow you outside the browser, so use the desktop app if you need to record other software. For the…

Hello and welcome to the Community @Mariano Nzang Nzang I'm sorry you can't use it. Could you please describe the problem you're encountering in more detail? ☀️

Hello and welcome to the Community @amr_alfoly It looks like the Cleanup unused Repositories might be affecting you. I've flagged your post with Atlassian, so an Support engineer should be in touch with you shortly. Just a heads-up, as a community, we can't really check your internal setup or see if it's still recoverable.…

Hello @Shubham Maheshwari Standard bulk edit doesn't work for forms because they act like attachments. To backfill existing tickets, either create a scheduled Jira Automation rule using JQL and the "Attach form" action, or script it by looping through keys and hitting POST /issue/{issueIdOrKey}/form. Just make sure your…

Hello @yuan ming There is a strict native limitation regarding images embedded in pull request descriptions or comments. These assets are handled differently by the platform and are not currently exposed through the public REST API. This limitation is tracked under the active feature suggestion [BCLOUD-22105] Add the…

Hello and welcome to the Community @Occama Razor Only Atlassian can check that. I flagged your post for a Support Engineer to investigate. They should respond within 2 business days. As community members, we do not have access to your instance, so we cannot really check what is happening behind the scenes.

Hello @Calvin There isn't a native JSM setting that controls the letter casing of suggested article titles on portal forms. Because the titles look correct in Confluence, this is almost certainly a frontend rendering or CSS styling problem in the portal layout itself. I would recommend testing the form in an incognito…

Hello and Welcome to the Community @aadepudi Because account security is handled strictly by Atlassian, nobody in the public Community can reset your password or look up your account details. Your best first step is to head to the main Atlassian login page, click Can’t log in?, and enter your email address to request a…

Hello and welcome to the Community @RP_CUP Only Atlassian can check that. I flagged your post for a Support Engineer to investigate. They should respond within 2 business days. As community members, we do not have access to your instance, so we cannot really check what is happening behind the scenes.

Hello @Sourabh Gandhi the wiki markup example you shared should be valid JSON as long as the internal quotes are properly escaped with backslashes. Because this error is triggering deep inside a massive payload, around character 2.2 million, the best first step is to inspect a raw, unparsed snippet of the response at that…

Hello and welcome to the Community @smitaparasa Only Atlassian can check that. I flagged your post for a Support Engineer to investigate. They should respond within 2 business days. As community members, we do not have access to your instance, so we cannot really check what is happening behind the scenes. I Crossing my…

@Barbara Szczesniak Oh, I also often play poker with friends on weekends.

@Anwesha Pan Germany is also not the luckiest country when it comes to weather. Sometimes the weather here gets a little depressing. That’s why I travel so much.

Hello @KC Wong 🤠 The bulk create endpoint only handles a single transition during creation, it cannot chain multiple workflow steps at once. To move an issue through a sequence, you need to create it first and then call the transition endpoint separately for each subsequent step. If you want to land issues directly into…

@Amanda Barber Actually, if it's about me, you can be sure I always remember! I never forget my appointments or duties.😊 Thank you for reminding 🫂🤗

Sure @Dennis Christensen The important thing is that it is working now and you can continue your work.😊

Hello @Mateusz Wąsalski Jira’s changelog only tracks active modifications. If Story Points or Sprints were set during creation, imported, or migrated, no historical entry exists, and you must pull the values from the current fields response instead. Check the History tab in the Jira UI. If the changes show up in the UI but…

Hello and welcome to the Community @Sarah Marenchino I flagged your post, and an Atlassian Support Engineer should get in touch within 2 business days. Unfortunately, we as Community users cannot check anything behind the scenes, so there is not much more we can do from here.

@Mark Okay, that explaining. Azure Data Factory (ADF) isn't a supported tool for Jira migrations; it's designed for data extraction. While you can technically build a custom pipeline using Jira's REST APIs, you would have to manually handle complex mappings like history, attachments, and API rate limits. Additionally, the…

Hello @Mark To help narrow down, are you looking to migrate full Jira projects including historical data like comments, attachments, and epic relationships or just create new work items in Jira Cloud? It would also help to know if you are migrating directly from Jira Data Center (or an intermediate export), and whether…

Hello and Welcome to The Community @LiQuan This is not really related to Atlassian. Please keep in mind that this is an Atlassian Community forum, so topics should generally be connected to Atlassian products or the Atlassian ecosystem. I can try to help this one time, since I also work in IT Support and Infrastructure…

Hello and welcome to the Community @melissa_barton The error message is quite clear here. The Program board requires every column for the E-Platform team to be mapped to a sprint, which is why deleting one broke the board's configuration. You don't need to create dummy work items to fix this, the board just needs the…

Hello and Welcome to the Community @Patrick Lehner There was a similar topic posted before that may be relevant to your case. 😊 Can you print a report of data enter into cards in...

@Леонид In that case, I requested assistance for you. This looks strange, especially because it happened suddenly right after the trial ended.