Arkadiusz Wroblewski Community Champion

I seen on Slack. Complicated migrations are always impressive 🤠🧙‍♂️ And kind of a challenge and a lot of fun and work.

Hi @Jamie Jones, The missing selector matches Atlassian’s announced renderer change: Jira Cloud is moving to the wiki-style renderer only, removing the old renderer setting. Once that change reaches your site, there’s no separate switch to enable. Your screenshot shows Release Note is a paragraph field supporting rich…

Thank you :)

Hi @Jeff Michaels Use an email you can currently receive replies at in the no-login form Trudy described. Include the old Loom account email in the private request, explain the access loss, and ask for both cancellation of future renewals and a review of the latest charge. The billing team will need to confirm what’s…

Hello @Kan Nguyen I flagged this post to attention Atlassian support. Best, Arek🤠

Hello Archie, Also remember you can do that only in Browser and not through App.. Best, Arek🤠

Hello @Nataliia To add the direct contact route to Viswanathan’s reply: you can contact Atlassian’s Billing and Licensing team even on a Free plan. Select Your account → Reactivate subscription and include your site URL and the August 20 notification. Please submit that request as soon as possible. The warning date alone…

Nice :)

Hi @Lars S Broden For an App Central review or featuring request, contact communitymanagers@atlassian.com with your draft. This question is currently in Jira Q&A, so they can also help with its placement. For newsletter inclusion or a Marketplace LinkedIn reshare, raise a marketing request through your Partner Portal. The…

Hello @Zapolskyi_ Vitalii __ At the moment, you can´t. Best, Arek🤠

Hello @Thorsten Schöning The missing comment text could be caused by an external-user security policy. Could your organization admin check Security → User security → External users, select the policy applying to your account, and review Email and notification visibility? If it’s set to Block, that would explain the missing…

i think big win this month are attending Team🤠

Hello @Lucia Greplova I understand your frustration, but we are mainly Community Members. Please share feedback on Support.atlassian.com. Community Forum are sometimes tracked by Atlassian Team members, but not as primary communication platform. Best Arek🤠

Hello @Joost van de Vijver What you're describing coincides with Atlassian's rollout of the new unified Jira Software Timeline. Atlassian rebuilt the Timeline experience and has acknowledged that some workflows from the previous Timeline were disrupted during the transition. Upcoming: Unified, More Powerful Timeline for…

Hello @Kateryna Kotiukh Open the plan through Jira’s Plans menu on his PC and compare the full URL with yours, including the scenario. Also, have another known-working editor sign in on his PC to see whether the problem affects them too. If it persists, compare the browser Console and Network logs while loading the plan on…

Hello @edwardjames A dedicated URL field becomes useful when every task needs a consistently structured source field, as Tobi mentioned. For occasional references or several videos on one task, named web links are a simpler starting point. 👀🧙‍♂️ Best, Arek🤠

Not really. Try an incognito window. Free plans can still contact the Billing and Licensing team to reactivate a subscription. The Community-only support limitation applies to technical support. On this contact form, select Your account → Reactivate a subscription. You don’t need to upgrade to submit that request. They can…

Hello @Natalie Lok Atlassian’s sub-goal rollup announcement describes the calculation as an average and says branches without success measures show 0%. Check those details before concluding that missing metrics explain the 100%. If all four are active, directly linked, and show those percentages individually, the parent’s…

Hello @Geoffrey Smith Just in case i also flagged this Post for Atlassian Support. Best, Arek🤠

Hello @Roger Melton Adding to answer from @Martin Runge , contact https://www.atlassian.com/company/contact/purchasing-licensing. Include the original site address, your last successful access date, the error message, and the fact that you received no inactivity emails. Ask them to confirm the subscription’s status and…

Hi @FRANCESCA DONATI Trello’s Free limit counts collaborators across the whole Workspace: Workspace members, board guests, and pending invitations. People who stopped using Trello can still count if they retain membership; formally deactivated accounts don’t. As a Workspace admin, open Workspace → Members and check the…

Hello @Alain Micallef.Grima One additional thing to check: are you using a built-in Jira template or a custom template, and is the space company-managed or team-managed? Atlassian has a documented bug, JRACLOUD-98934, where creating a space from a custom template fails with this exact message because the template…

Hello @Hannes If separate request types are acceptable, a workaround within one JSM project would be: Create request types for categories A, B and C. Under Project/Space settings → Knowledge base → Control article suggestions, enable suggestions and set Only show articles labeled to the corresponding category label.…

Great to hear that

Hello @Shaun McGuire Contact privacy@atlassian.com alongside the support route suggested above. Atlassian lists this address for concerns about how information is handled in its Privacy Policy. Ask them to investigate those specific emails and explain: Which tenant content was used and how the suggested prompts were…

Hello Are you Administrator of this space ?

Hello @Anna Edwards Trello accounts can’t be merged. Ask your IT team to temporarily restore the old mailbox or email alias. If your Atlassian account is company-managed, ask your organization admin to handle the email change. If your new email already has a separate Trello account, you can instead invite it to your…

Glad to hear that @Carson Tice :)

Hello @Florian Juen If you have Loom Meeting Agent, try supplying your agenda items with this prompt: “Summarize the confirmed decisions and tasks for each agenda item, in the same order. Include owners and deadlines only when explicitly stated. Mark items not discussed.” Then review the output and paste it into column B.…

Hi Ask an org admin to check the affected email under Directory → Users and the site’s Portal-only customers list and Check Confluence Settings → Monitoring → Audit log for permission changes around when this started (unavailable on Free). Also check the linked space’s Who can view setting in your project’s Knowledge base…