Arkadiusz Wroblewski Community Champion

Hello @Sergey Shevyakov This is a peer-to-peer Community, so we cannot access your billing account, cancel subscriptions, or process refunds. I recommend contacting Purchasing & Licensing directly: https://www.atlassian.com/company/contact/purchasing-licensing Please provide your invoice details and the cancellation error…

Super :) nothing to thanks. We are here to help :)

Nothing to thanks. We are here to help. Haha ye i get it :)

Hello @essent I understand your frustration, especially when working across multiple devices. Atlassian is already tracking this request here: https://jira.atlassian.com/browse/TRELLO-680 The feature is marked as "Gathering Interest" with no set implementation date. Be sure to save descriptions before switching devices to…

Hello @isla stewart Could you try logging in through a private/incognito browser window at https://trello.com/login? If you previously used Google or Microsoft to sign in, try that method too. Ask also your client to check the username of your original account and compare it with your new one. If they're different, your…

That should land in APP Central because thats not a Question

Hello @Sameer Kulkarni Your logs show repeated Salesforce Metadata API parsing errors with expected name, found locationsCovered I suggest checking the Salesforce CLI/plugin versions, API version, and deployment configuration against your last successful pipeline. Could you share the deployment command and the first…

Hello @Daniel S I recommend contacting Atlassian's Purchasing & Licensing team directly: https://www.atlassian.com/company/contact/purchasing-licensing Select Your account → Reactivate subscription and provide your site URL and the error message. Please do this as soon as possible, as data retention after deactivation is…

Hi @Mahni Shayganfar Deleting a JPD view shouldn't delete the underlying ideas. Since you've already checked everything, I recommend contacting Atlassian Support directly to investigate. Include the affected space, approximate timestamp, and links to any missing ideas. Atlassian needs to investigate this further rather…

Hi @Lotus Contabilitate Welcome to the Atlassian Community! Atlassian provides tax residency certificates here: https://www.atlassian.com/licensing/purchase-licensing/howtopay However, the currently linked certificate is for 2025. For the 2026 certificate, please contact Atlassian's Purchasing & Licensing team directly:…

Hi @Kevin Gérard I understand your frustration! Unfortunately, Atlassian doesn't currently offer a setting to hide the "Try" buttons or completely disable these product trial requests. This is already tracked here: https://jira.atlassian.com/browse/ACCESS-1642 The "Don't allow invites" setting can restrict access requests…

Hello @Francisco Castrillo At the moment it's not possible. There's open an Feature request https://jira.atlassian.com/browse/ROVO-516 Best, Arek🤠🧙‍♂️

Hello @tdietterich Atlassian Confirmed that long ago

Hi @Yamin ZAKARIA Organization admin access doesn't automatically grant the Administer Jira permission. I'd recommend checking Jira settings → System → Global permissions. As a Premium customer, you can contact Atlassian Support here: https://support.atlassian.com/contact/ Regarding space creation, is the option missing,…

Hello The "Show custom filters individually" option currently appears only when you have five or fewer custom filters. Atlassian is tracking this behavior here: https://jira.atlassian.com/browse/JRACLOUD-99532 Do you have more than five filters configured? Best, Arek🤠🧙‍♂️

Hi @Jonathan Sheldon If you're referring to Trello card descriptions, try Shift + Enter instead of Enter. Enter creates a new paragraph with additional spacing, while Shift + Enter creates a simple line break. Unfortunately, Trello doesn't currently offer a setting to change the default line spacing. Best, Arek🤠🧙‍♂️

Hi This error likely originates from ConfiForms in Confluence, not SharePoint. Contact your internal Confluence administrator with the screenshot's error ID; they can check application logs and ConfiForms rules to identify the submission issue. Unfortunately, the error message alone doesn't reveal the underlying cause. And…

Cloud sandbox user limits are tied to the linked production subscription, so a 50-user Cloud subscription restricts the sandbox to the same tier. You have two options: Increase your existing Cloud subscription to accommodate 500 users. Use a separate Cloud Migration Trial, which can match your 500-user Data Center license.…

Hello @Nipun Kumar, Vodafone Are you the Administrator? If not, please contact them. Additionally, some fields do not support Bulk Update. We are here just Community members, so "RAG comment" will say us nothing. Best, Arek🤠🧙‍♂️

Nothing to thanks. We are here to Help :)

Hi @Mario Yes, you can configure your Rovo agent to respond publicly in Slack. Go to Rovo Studio → Agent → Access and identity and select Agent's account instead of User's account. Make sure the agent's permissions don't expose sensitive content to channel members. For older Slack configurations, check /rovo manage for the…

Hi @Steffan Galea Just to clarify Matthew's answer, Atlassian changed this with the new usage-based automation model. Automation steps are now pooled at the organization level, including Jira, JSM, Confluence, and JPD. For Standard plans, each subscription contributes: Jira: 400 steps/user JSM: 3,000 steps/user Confluence:…

You wrotten on Weekend also Responses are mostly within 2,3 Business days.

And i also truly understand you and your feedback.

@Aimee Roddick (Walter) Test these changes for 2–3 sprints. The goal is to reinforce your existing process, not add more overhead. Add a "Ready for Development" status and enforce critical fields using workflow validators where supported. Review new work daily before adding it to a sprint. When urgent work enters a sprint,…

Hello @Aimee Roddick (Walter) With your current 60–70% completion rate, you should focus on understanding where the remaining capacity goes and not introducing more tools or processes. few suggestions: Set aside some sprint capacity for unplanned work and JSM requests. Use Jira's Sprint Report to monitor scope changes.…

Hi @Estelle Mendes Bezerra Welcome back! The error suggests your Trello Workspace membership was deactivated during your absence. Ask your Workspace Admin to go to Workspace → Members and select Reactivate next to your account. If the option is missing, your Atlassian account might be managed by your organization, so your…

Hello @JTarbotton Glad you managed to restore the previous scrolling behavior! Would you mind sharing where exactly you found that setting? With the recent Jira board changes, I'm sure this would help others experiencing the same issue. Thanks! Best, Arek🤠🧙‍♂️

Hello @Nikita Kovalchuk If your Confluence hasn´t been used for a so long then I think its Beyond. Please take a look on @Trudy P Claspill Article Best, Arek🤠🧙‍♂️

Hi @Jakub Mroz Using the same email domain doesn't automatically grant admin permissions. When another Organization Admin exists, they can grant you access. Otherwise, contact Atlassian Support https://www.atlassian.com/company/contact/purchasing-licensing#/ to request an admin role transfer after ownership verification.…