Arkadiusz Wroblewski Community Champion

@Christof Hurst Christof I feel this one. I checked what Atlassian currently documents for Customer Service Management, and the short version is: CSM is a new “experience layer” (customer experiences) and it’s not feature-parity with classic JSM portals yet. That’s why you’re seeing missing basics like Assets in forms,…

@MeghnaP_LogicLemur Labs Thanks for pinpoint on changes, by the workload I almost would skip that info 🤠🤗

@Artem Taranenko Really like how you framed this: governance isn’t gatekeeping, it’s making change predictable and safe. What resonates most is the idea that without a visible process, people don’t “become agile”, they either build workarounds or quietly stop using Jira properly. Then reporting breaks, fields explode,…

Hello @sumana_etecheng That ZIP you have (with folders like attachments / whiteboards / data / metadata) looks like the newer Confluence Cloud site backup export format. In general, Atlassian does support importing a Cloud site backup into another Confluence Cloud instance so the idea isn’t crazy. The catch is: it only…

Hello @kino Yep that’s basically the “broken image / can’t load asset” placeholder. It’s not a secret Trello icon, it’s your browser/app failing to fetch the image. Most common causes are boring: VPN / proxy / DNS filtering adblock / privacy blockers (or “private DNS” on mobile) cached site data or just a temporary…

Hello @safarnama To answer your question we need more information about which asked @Trudy P Claspill

@Mateusz Janus That behavior is exactly what I’d expect from that setup. The key point is: “Copy attachments from trigger issue” is not a delta-sync. It’s a full copy. Every time the rule runs, Jira just grabs everything from Ticket A and applies it to Ticket B again. Jira Automation doesn’t have the concept of “only the…

Hello @Andrew Miller I looked into this, and what you’re seeing matches how the new Plans UI works today (and it also lines up with current reports around Calendar filtering). Here’s the core point: The Timeline filter is basically a view filter, it narrows what’s displayed on the timeline, but it doesn’t necessarily…

Hello and welcome @Iason this is usually not you missing a step. With Atlassian Cloud, the “cancelled” state can still sit as “attached” in the backend for a while, and org deletion stays blocked until Atlassian considers everything fully inactive. What I’d do: Go to admin.atlassian.com → Billing and check if anything is…

@Darryl Lee Maybe we should group all and Create Pokemon Go Add-on for Atlassian for Catching a Pokemons from specific Pages? As Atlassian getting bigger and bigger we have much more possibilities 😅

@Julia Foden @Anne Saunders That's a valid and great Points. Thank you for sharing it with us 🤗🤠 Definitely I agree, very big Problem becoming slowly, there's so much changes around Last couple Months, people not even aware there's so much New possibilities. I can relate also about changes in UI, some of them are awesome,…

@Darryl Lee You’re thinking in the right direction. *.atlassian.net is still 100% an external address. There’s nothing “LAN” about it by itself. When Chrome talks about “private network” behavior, it’s usually about what the browser detects in the request path, not the literal hostname. And that’s where your suspicion…

Hello @Spencer Hudson 🖐️ Yep totally normal with a new team. The number alone (hours/points) doesn’t tell you whether it’s a solid estimate or a guess. The simplest way to handle it in Jira Cloud is to add one small field like Estimate confidence and make it part of refinement. What I’ve seen work well: Create a…

Also @Amanda Barber Badges don't feel here like Pokemons? Catch them all 🤭🤣. I feel here like Ash Ketchum in Forest of Badges 🤠👈

@Stephen_Lugton Thank you for your Opinion. 100% agree. “Simple” isn’t a single template you can roll out everywhere. We see the same split: one team is happy with just Summary / Description / Status / Assignee, and anything beyond that is just noise. But another team can absolutely justify 40+ fields, automations, and a…

@Chris Pearson Since you’re on Confluence 9.2.4, you’re on Data Center. What you’re seeing (4W1LB(see figure 1)) is usually the exporter leaking the internal anchor ID into the output. In many cases that happens because the Scroll export template is configured to optimize links for printing (or similar “print-friendly…

Thanks for great input @C_Faysal _CFcon_ Broken links after migration are a real thing, and I’ve seen the same “champagne → tickets” pattern more times than I’d like. One thing I’d add though: Atlassian does provide a native link repair / “update product links” capability these days, so it’s not completely unmanaged…

Hello @Chris Pearson Can you provide more information? You using Data Center or Confluence Cloud ? 

Glad it Worked :)

Hallo @PLaksh11 Yep, I know why this looks random but it’s usually not. That audit log message basically means: Jira tried to build the recipient list and ended up with nobody it’s allowed/able to email. So the send action fails because, from Jira’s point of view, there are 0 valid recipients. Why it happened in your case:…

@Marc -Devoteam- Hey that´s a good one Trick with excerpts.

@Sachin Jagtap (PM) Hello and Welcome :)

@Philipp Sendek This topic is really interesting. Besides administering, developing internally, and migrating Atlassian products, I also work in IT infrastructure and support. It’s always great when you can combine knowledge across areas. And to be honest, administering and developing Atlassian tools internally is…

Thats true.

Hello @Darryl Lee That prompt is super specific and it’s easy to blame “we use 10.0.0.0 at work”, but that’s not what Chrome is reacting to. Chrome’s LNA prompt fires when the page (or something embedded in it) tries to make a request to a private address: 10.x, 192.168.x, 172.16–31.x, or localhost. It’s not about your…

@John Black you're not misunderstanding. JSM Cloud already includes the Jira “platform” (projects, issue types, fields, workflows, etc.). You shouldn’t need a separate Jira license just to run service projects. What’s biting you here is the JCMA precheck “Checking for Jira availability in cloud”. That check can get…

Hello @Patti ONeill On Trello web, “Close board” isn’t always in that first three-dots menu. Use this path: Open the board → right sidebar Show menu → More → Close board. If you still don’t see it, then it’s almost certainly permissions: you’re not a board admin/owner (members/guests won’t get the close option). In that…

Hello @Hootie Yep Trello’s “10 user limit” on Free is usually not counting what you think. It’s a Workspace collaborator limit, and Trello can count more than the 8 people you see on one board, for example: people who are members on other boards in the same Workspace guests (especially if they’re on more than one board)…

@Himanshu Singh Thank you for this update.

Of course Pokemon yellow on Gameboy 🤭🤠