Arkadiusz Wroblewski Community Champion

Hello @Michael Byrne in Jira Software List view has its own sorting, and that’s what’s blocking you. Even if your board filter is ORDER BY Rank ASC, if the List view is currently sorted by anything via the UI (you clicked a column, you’re grouping, etc.), Jira locks ranking and shows: “Clear sorting to reorder work items.”…

Hello @Philippe Vignol Yes is possible with out of Box solution. If you want a simple “% complete per Epic” view for multiple epics, the clean Cloud way will be (Take that as example) Create a Number field: Epic % Complete (or Epic Progress %) Automation rule (project-level or global): Trigger: Scheduled (daily) or “Issue…

Hello @Vallala Ujwala in Jira Cloud you can’t really do “project admin, but not allowed to change access”. In team-managed (and JSM team-managed service projects), the Administrator role is basically “you can configure the project”, and that includes Change access. There’s no separate switch to lock that down only to org…

@Noelle Bareswilt You´re Welcome. If you need Help, don´t hesitate to reach out to us :)

When i get another Ticket.

Hello @Teke Máté You’re on the right track. The big thing to know is: Jira “user” fields don’t work with name/email. They work with the Atlassian accountId. Portal-only customers still have one, they’re just harder to “browse” in the UI. So I wouldn’t try to manually hunt IDs. I’d do it like this: Use the ticket itself as…

Hello and Welcome @Kustagi Suma You’re super close, but two key pieces are missing. Right now you’re using {{lookupIssues…}}, but that only works if you actually add a Lookup issues action first. And even after you calculate the value, Jira won’t update anything unless you write it into the field with an Edit issue action.…

@Sonal Nagpal Grazitti Thanks for great Article. I’m with you on this, not every Jira integration needs middleware. A lot of the time we add a “control layer” because it feels enterprise, not because the use case actually needs it. For me it comes down to one question: are we solving an architecture problem, or an…

Hello @Peleg Adiv Yep that’s a common one. In Atlassian Cloud you can’t really “merge” two user accounts yourself like a single button click. What you can do is pick the account you want to keep (peleg.adiv@mend.io), move everything over to it, and then disable the old one. How I’d handle it: Ask your Atlassian admin to…

Haha only one Word : Football :)

Hello@Cory Cai As @Marc -Devoteam- mentioned to help you, we need to review whether there are any errors in your JQL. What’s happening under the hood is: Jira can run A and B independently with a small/efficient plan, but OR often forces a much larger intermediate result set (and sometimes a different query strategy). If…

Hello @Matt Leatham I see what’s happening in your screenshot: your rule is shifting the successor by a calendar delta, so when the predecessor move crosses a weekend the successor ends up “drifting” (and it can even start before/too close to the predecessor’s new Due). If you want “dependency-style” scheduling, you…

Hello @Venkatesh E That error with a Hash + Trace ID is a Jira Cloud backend error. Since it happens only for you (others can open the same issue), it’s usually one of these: Account/session issue (stale session, bad cookies) Browser extension / network proxy interfering Your user has something “special” on that issue…

Hello @Jhon Brayan Manrique Pachon Yep when “most users sync but a few don’t”, it’s usually not random. It’s almost always one of these: Out of scope: the user is added in Entra, but not in the exact group/app assignment that Guard is actually syncing. Nested group issue: the user is only in a group via another group…

@joanna_natial Hello That audit log message is actually pretty specific: “The set fields may be unavailable for this space/type. Fields ignored: Assignee (assignee)” In plain English: Automation tried to set Assignee, but for that target work type (issue type) in the target project, the Assignee field isn’t available on…

Hello @Pooja Somashettihally Maheswarappa Pooja since you’re on Enterprise, and you don’t sound like you have Jira admin rights, the key point is: you probably won’t be able to remove those “pre-existing checklists” or hide built-in fields yourself. Those changes are admin-level (or app-admin-level). Also worth saying…

Hello @Brendan Sheppard Yep I checked the current Atlassian docs, and what you’re trying to do is 100% doable in JSM with Automation. The reason it usually “doesn’t work” is one of these two things: If you’re using JSM Forms fields that are not mapped to Jira fields, you must trigger the rule with Form submitted. If you…

Hello @telstra_mayanktiwari Yep his happens after migrations, and the annoying bit is: in Confluence Cloud you can’t “repoint” your personal space to some other existing space. Your personal space is system-managed and tied to your user, so once Cloud created a new personal space key, there’s no switch to say “use the old…

Hello @borsitsb Yep, this is doable in Jira Cloud automation and you don’t need to “target” the cloned issue by key. The trick is to change the rule context. What I’d do: Set the rule to trigger on Issue commented (on the parent). Then add a Branch rule → Linked issues, pick link type Cloners and the correct direction so…

Hello @Noelle Bareswilt Noelle yeah, that’s basically a limitation of the Jira Cloud add-ons for Teams/Outlook. Those create dialogs don’t behave like the Jira web “Create” screen. You can’t edit a screen scheme for the add-on, and the add-on doesn’t reliably show all custom fields. So if you make a field required…

Hello @Colin Ford Sad to hear that. Maybe Your boards are closed (not deleted) Closed boards won’t show on the main screen. Go to your boards list and check closed boards, then reopen them. (Deleting is permanent, but closing is reversible.) Or maybe your permission changed? If you still see nothing (and you’re sure it’s…

@Dave Mathijs Great point ☝️, but what I find more crucial that the notification system for Subscription of news and generally notifications should be simplifized, it's easy to subscribe but unsubscribe is more and more Hidden. Especially for Power User.

@Kris Klima _K15t_ Definitely can relate, in my company we using Scroll Addons for documentation and many other things, it's a great tool and Worth it's money, my company using it very long time from the times Server instance.🙂🤠 Biggest trick for that everything are, People judging Tools but the thing is - everything…

@Mateusz Janus You’re welcome. Regarding different DC versions: if your version doesn’t support the newer solution, just split them into two. 🙂

@Robert Schneider Glad we can help you and find Solution :)

@Robert Schneider if both pages are already in the new editor, then the “randomly smaller font” is very likely Compact Mode / compact density (a newer page-level setting). Converted pages can end up with compact density enabled, which makes everything look smaller including in edit mode. Did you checked that…

Hello @Mateusz Janus You need two branches: one for “Epic Link is empty → set it → send Email 1” one for “Epic Link is NOT empty → don’t touch it → send Email 2” What to change in your rule At the point where you currently have Compare two values ({{issue.Epic Link}} equals Empty): Replace it with an IF / ELSE block (or…

Hello @Robert Schneider It looks like you’re seeing two different editor/page types in Confluence Cloud. Most likely cause: Legacy editor vs. new Cloud editor Some pages are still in the legacy editor (often older/migrated pages or pages copied from older templates). Those pages can render with a smaller base font and…

@Jaime B_ You´re welcome and if you need any help, don´t hesitate to reach out :)

@Jaime B_ Totally get it if you’re already doing the “source page + Excerpt Include everywhere” pattern, then the real pain isn’t reuse anymore, it’s that the excerpt names keep needing maintenance as the docs evolve. What usually works best in that situation is to stop treating excerpt names like human titles and start…