Arkadiusz Wroblewski Community Champion

Hello @Frédéric Scherer All JPD Free Creators should have space admin permissions. Manage your team space access | Jira Product Discovery | Atlassian Support Was your space previously on Standard or a trial? Permissions may remain locked after downgrading. If both users have Creator access but only one can edit the field,…

And besides that, what @Tomislav Tobijas said, contacting Billing support costs you nothing so is worth try.

Hello @mcre210 For security reasons, Trello Support can’t change your account email or bypass verification. Contact your former company's IT administrator to ask whether they can temporarily restore your old mailbox. Atlassian explains this here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/…

Are you both receiving different subjects for the exact same ticket and event?

Hello @Bartek Do The LEGACY warning is due to Atlassian Connect reaching end of support on January 31, 2027. The app remains maintained and available on Marketplace. Atlassian hasn't announced its discontinuation. For the migration to Forge, there's also an open tracking request:…

Nothing to thanks. We are here to help :)

UpdateNo need to install tzdata2026c manually because 17.0.21 includes the updated Alberta timezone rules. Updating Bitbucket’s Java runtime and restart it. If that’s not possible, use Oracle’s TZUpdater tool to update timezone data.

Free/Standard/Premium/Enterprise ?

I already flagged this

Which Jira Plan are you using?

Hello @Daniel Dantas Atlassian cleaned up inactive Free Bitbucket workspaces earlier this year. Have you checked the deactivated workspaces page directly? https://bitbucket.org/account/workspaces/deactivated If listed, you may still be able to reactivate it. Since your workspace was accessible until October 23, Atlassian…

Check whether your colleague is listed as Reporter, Request participant, Approver, or Watcher on the affected requests. These roles can determine whether JSM sends customer or internal notifications.

A DNS CNAME won't redirect traffic because it only resolves the hostname. Browser still requests status.company.com, which Statuspage must support with a matching SSL certificate which are unavailable on the Free plan. Instead just set up an HTTP 301/302 redirect from your domain provider to companystatuspage.statuspage.io…

Hm, consistency are not always there

Hello @Rodney Thomason One question: Are you using Atlassian Statuspage or Status.io? They're two different services. Yes, if you're using Atlassian Statuspage, custom domains aren't supported on the Free plan. Also, you can use URL forwarding through your domain provider.…

Hello @Dirk Küver-Christen Two of your suggestions are already tracked: Policy deletion: https://jira.atlassian.com/browse/CLOUD-12560 Changing policy ownership: https://jira.atlassian.com/browse/CLOUD-12894 Also, the newer Backup Management v2 API can retrieve backup statuses and sizes so making a custom daily report…

My answer was bull… because I was answering on another post. Sorry Bitbucket Cloud has a limit of 200 comments per PR, including resolved and outdated comments. Resolving them doesn't reset the count. There's already a feature request to increase this limit: https://jira.atlassian.com/browse/BCLOUD-23474 You mentioned 190…

Hello @Zhiwei Oops, sorry @Nikola Perisic, by coincidence I posted that in your Bitbucket post 🫣😂👀 Too many tabs open is a Cancer. There's a related bug: https://jira.atlassian.com/browse/AUTO-2286 Atlassian recommends adding a 10-second delay before sending the webhook or sending only the issue key. Your case is slightly…

Hello @Sue Wilson One important detail: Atlassian confirms that Require admin review doesn't block all app creation paths: https://support.atlassian.com/organization-administration/docs/why-can-users-create-products-when-requests-are-required/ Check whether these are new Loom instances or existing workspaces surfacing…

Hello @Bartek Szajkowski _ Orbiscend OU Poland’s EU VAT number is PL followed by 10 digits; “EU” isn’t a valid prefix. Try entering the 10 digits without PL and confirm your billing country is correct. You can also verify your VAT number here: https://ec.europa.eu/taxation_customs/vies/ If it's valid there but Atlassian…

What stood out to me was how much you can do with a single Confluence page without changing the original content. I've already tried Remix for a JSM handover guide, turning the documentation into a visual decision guide. Seeing the other possibilities gave me a few more ideas, especially flip cards and Confluence…

Hello @Kemal Solmaz There's already a related bug: https://jira.atlassian.com/browse/JPD-466 Your case differs slightly: the clone is created, but some field values are missing. As a user community, we can't investigate product defects. Please report this to Atlassian Support and reference JPD-466 so they can determine…

There is nothing to thank you for. We are here to help.

On the Purchasing & Licensing support form, there's another step after selecting Your Account. Select Log-in issues, then click Need more help? (twice if needed). Skip the URL/SEN field. When Your question appears, submit your request. Atlassian must verify whether your Bitbucket account is dormant and reactivate it.

Hello @Pratima Mangena One practical addition to Hamza's answer: Set up an Atlassian Cloud site for hands-on learning. Jira Product Discovery is free for up to 3 creators, and Jira and Confluence for up to 10 users. https://www.atlassian.com/software/free Collect and prioritize ideas in Jira Product Discovery, link one to…

Hello Евгений Качановский Please contact Atlassian's Purchasing & Licensing team and explain that the members were added by mistake and removed immediately. Ask them to review the charge and check why your access was restricted. Best, Arek🤠🧙‍♂️

Hello @Keith Furnell Atlassian's docs say that switching back to Jira components leaves existing Compass references visible on work items. An official KB article also explains how to create native Jira components in bulk using CSV import.…

Hello @Gimmen-JW.Mai You can disable two-step verification in Personal Bitbucket settings → Two-step verification using your authenticator or recovery code. https://bitbucket.org/account/settings/two-step-verification/manage If your company blocks access to Bitbucket entirely, you'll need your IT administrator's help. Does…

Hello @koppi Your Bitbucket account was likely marked as dormant due to inactivity. Atlassian confirms this in their official KB. You'll need Atlassian Support to check and reactivate it. Can you still log in to your Atlassian account at https://id.atlassian.com? Best, Arek 🤠🧙‍♂️