Comments
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Hello @Nor Azmira Doman Adding to Nikola's answer, Atlassian stated on October 22 that its investigation found no evidence of impact to its products or customer data. Announcement: https://customertrust.atlassian.com/ For third-party Marketplace apps, it’s still a good idea to check with each vendor, since Atlassian's…
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Hello @Henry Sherwin Atlassian is already tracking a related Salesforce sandbox authentication issue: https://jira.atlassian.com/browse/ROVO-1271 Cheers, Arek🤠🧙♂️
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Great Support made it happen :)
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Hello @Matt Vincent Check your Bitbucket notification settings. https://bitbucket.org/account/settings/notifications/ Please make sure email notifications are enabled and that the PR appears under Open Pull Requests with watching turned on. Atlassian also has a troubleshooting guide:…
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When opening CCMA on Data Center, select Continue with Migration Assistant and not Try it now. Create a test migration plan and check whether your spaces appear there, without running the migration.
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Hello @pdvsmart I flagged this post for Atlassian Support's attention. Cheers, Arek🤠🧙♂️
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Closing as Duplicate from
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Hi @Andy Gladstone I anticipated that, because I heard different things from different people. Despite that, the rules were always. Contact them through our known channels for further clarification. Independent contractors using Corporate Domain Email addresses are treated pretty much like internal staff everywhere, from…
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Hello @Dirk Schwarz Check Profile → All workspaces and also: https://bitbucket.org/account/workspaces/deactivated Please use the “Contact us for help” link in Atlassian Administration as soon as you can. Atlassian can then check if app can still be restored or if the workspace itself was deleted. Cheers Arek🤠🧙♂️
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Hello @Jerry Holland Are your customers using portal-only accounts? That could explain the difference you're seeing. Cheers, Arek🤠🧙♂️
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Hi @Dean Please check these two things: - Open CCMA directly in Data Center and see if your spaces appear when you create a migration. - Check the source connection in Atlassian Administration. An outdated server connection may remain after a server ID change. If you see duplicate sources, select the latest one.…
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Actually, it's buggy? I see my "Peer Recognition" shrinking or not changing. It should be additive, and it looks like when somebody gives you, for example, kudos "just because" they chose another week to "write great content", it's just switching and is not additive like it was before, as far as I understand how it worked.
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Hello @miyanaga , Without admin access, you can’t delete the workspace. Could your IT team help recover the original admin account? If not, Atlassian will need to verify ownership. Tomislav’s guide walks you through contacting Atlassian Support. It focuses on Billing & Licensing, so it may not resolve Bitbucket ownership…
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Hello @Ayesha Ibrahim Atlassian offers a dedicated Classroom License program for teachers and students. 😊 Eligible educators can get up to 75% off Jira Cloud Standard and Premium for classroom use. Another option is that your students create a free site if they need their own space. You can apply here:…
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There are plenty of good use cases for that :)
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Actually, I get information, and it seems broader, as others are also reporting.
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Please follow this article to open a support ticket
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Hello @Jose Jimenez I’m sorry to hear that. I’ve flagged this post for Atlassian Support’s attention.🫂 Cheers, Arek🤠🧙♂️
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Yummy
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Hello @Jan-Daniël de Villiers Here's the official guide, including how to request consolidation: https://support.atlassian.com/atlassian-cloud/kb/atlassian-organization-consolidation-guide/ Cheers, Arek🤠🧙♂️
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Hello @Martin HADOBAS Atlassian reported Rovo MCP timeouts on October 21 and 22, but both incidents have now been resolved. The status page currently shows all systems operating normally. https://rovo.status.atlassian.com/ Try a simple prompt in a new chat. In case multiple conversations time out, send Atlassian Support…
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Hello @Stefan Ristic These KB Articles can point you to a couple of Solutions and explain why this is happening https://support.atlassian.com/jira/kb/page-available-to-jira-users-only-when-accessing-a-jira-board-or-project/ Cheers, Arek🤠🧙♂️
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Hi and Welcome Community members can’t access Trello's infrastructure or internal security assessments. Please contact Atlassian Support to confirm the status with its security team. https://support.atlassian.com/contact/ Cheers, Arek🤠🧙♂️
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Hello and Welcome @phillipy You can now create and explore JPD Insights using Rovo Dev or Claude through the experimental Insights API. Take a look at his guide: It's not yet a supported public API, but may help automate feedback imports. Cheers, Arek🤠🧙♂️
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Moin Have you tried creating an agent directly in Rovo Chat? Does the same issue come up there? Cheers, Arek🤠🧙♂️
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Hello @Giselle Cubillos Atlassian is already tracking a related change here: https://jira.atlassian.com/browse/JRACLOUD-99211 Cheers, Arek🤠🧙♂️
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Hello @Proksh Luthra This community forum is primarily for fellow users and not Atlassian employees. Because Atlassian manages the repository, we’re unable to change its forking permissions or accept contributions. Please reach out to Atlassian Support, and they can look into the restriction and direct your request to the…
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Wow that looks great :)
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A good old-fashioned paper map still deserves a little love. It never needs a battery, yet somehow it’s always impossible to fold back properly. 😄 When it comes to smartphones, I love the idea of having a tablet-sized screen right in my pocket especially for checking Jira boards or Confluence pages while traveling.