Arkadiusz Wroblewski Community Champion

Hello @Nagima Zhumakadyrova If no one at your company has access to the current admin account, Loom Support can help verify ownership and restore admin access. You can find the official process here: https://support.atlassian.com/loom/docs/transfer-loom-workspace-admin-rights/ Best, Arek🤠🧙‍♂️

Atlassian is already tracking this limitation: https://jira.atlassian.com/browse/CONFCLOUD-85157 You can vote for and watch the ticket for updates. Cheers, Arek🤠🧙‍♂️

Hey @Kirti Cloud Administrator Rajput Did you looked on REST API for that ? https://developer.atlassian.com/cloud/incidents/rest/api-group-post-incident-review/

Hi @Mihai_LeanZero and @Shiuh Rong Yong Correction: Atlassian extended Connect end of support to January 31, 2027. Existing apps will continue working, but support will be limited to critical security fixes. Updated timeline: https://www.atlassian.com/blog/development/getting-ready-for-connect-end-of-support As of this…

Hi @Antonia Jira loads them automatically based on the email address associated with your Gravatar account.You can check your profile here: https://id.atlassian.com/manage-profile/general Are Gravatars not displaying at all, or are you just unable to select one? Cheers, Arek🧙‍♂️🤠

My spell: “The admin is on holiday. Please don’t summon them.” 🤠🧙‍♂️ I’m planning to try this for a service desk handover deck: “Turn this Confluence handover page into six slides for the colleague covering the service desk: What the service handles. How requests arrive and which queues to check. Who owns each step and…

Hi @Paul Schluck Atlassian explains the limitation here: https://support.atlassian.com/cloud-automation/docs/branch-automation-rules-to-perform-actions-on-related-issues/ Either you must rerank or use Rest Api Cheers, Arek🤠🧙‍♂️

Hello @Svetlana Risteska , You can also check Atlassian Administration → Insights → Platform usage → Rovo credits → Export data. The CSV shows credit usage with timestamps, which you can compare with your Automation audit logs to help narrow down which rules may be responsible. It won't identify the rule directly, but it…

Hello @Calvin Kwan We're a community of users, so we can't provide an official security assessment. Atlassian has already addressed these vulnerabilities here: For further information or confirmation about your environment, please check Atlassian's security advisories or contact Atlassian Support. Cheers, Arek🤠🧙‍♂️

Nothing to thank for. We are here to help

Hello @Pat Yes, but we’re community members and not your internal colleagues. Please contact your IT or Admin team for help. Arbeite überall und mit jedem Gerät oder Browser Cheers, Arek🤠🧙‍♂️

Hello @Charlotte Reynolds To build on Sarah's answer, you can use workflow status properties. Keep both teams at Security Level 2, and add the following to Status 2: = Team 2's group ID Team 1 will still be able to view it, while only Team 2 can edit it after the transition.…

Nothing to thank. We are here to help. Hmm, I wouldn't say Docs are confusing, but they are often demanding about "wording."

Hello @HledamBoha Your screenshot shows no results for "Czechia." Have you tried "Czech Republic"? The first three eligibility answers are "Yes"; double-check them, as they may affect your eligibility. You're definitely spelling "Czechia" incorrectly. We're a community of users, so we can't change the application form. If…

Good.

Hello María Ferreño Serra Yes! 😄 Reasoning settings can matter more than how simple the agent is. In Rovo Studio → Agents → Details → Reasoning, select Quick answers. A simple agent that answers questions from a Confluence space using Quick answers should qualify as Basic (10 credits per invocation).…

Hello @Aisha M I found a related open Rovo bug: https://jira.atlassian.com/browse/ROVO-1145 This affects user-picker updates through the same Rovo bulk update skill, though the error is slightly different. Could you try updating the custom field manually in Jira? You could also try Lucija's suggestion to use the Account ID…

Hello @fdaniele85 Please contact Atlassian Support under Personal Data and GDPR → Request a copy of your personal data. Explain that you want your account deleted but an active Bitbucket subscription prevents it. Atlassian can investigate the remaining subscription and account restrictions. Tobi also wrote a useful…

Please contact Atlassian Support. We are community members.

Hello @hansiemithun There's a related bug: https://jira.atlassian.com/browse/BCLOUD-23542 You might also want to check the S3_READ_TIMEOUT_SECONDS setting. Could you share where your runner is hosted and how long the upload runs before timing out? If the issue continues, please reach out to Atlassian Support and include…

Hello @adminsvp We're a community of users, so we’re unable to access your billing account or confirm individual charges. Atlassian typically schedules deactivation rather than ending paid subscriptions right away, and invoices that have already been issued aren't automatically canceled. Please contact Atlassian Billing &…

Hello @Richard Serpell https://support.atlassian.com/trello/docs/archiving-lists-deleting-lists/ Please try an incognito window and confirm that you're a member of the board with editing permissions. Cheers, Arek🤠🧙‍♂️

Hello @Rohan Jha Atlassian has already confirmed that its investigation into PHP2Shell found no evidence of impact to Atlassian products or customer data. I haven't found an official Atlassian impact statement for e-Mudhra, Node.js, or ksmbd. Which Cloud or Data Center versions are you using? For a confirmed assessment,…

Hello @Erick Orr, Does the warning block submissions, or appear only when configuring the form? That exact warning was previously reported as a bug and marked fixed: https://jira.atlassian.com/browse/JRACLOUD-96550 Before changing permissions, check Forms → select your form → Access. - Open: Anyone with Jira access. -…

Hello @Jean Gong Atlassian has confirmed similar behavior where built-in Smart Link resolvers take priority over Forge resolvers. You should speak to support. Cheers, Arek🤠🧙‍♂️

Hi and Welcome @Hussein Abdul Hussein https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-slack/ One helpful detail: Slack integrations don’t migrate automatically, so you’ll need to reconnect them. Head to Opsgenie → Settings → Plan your move. There, you can review the recommended JSM plan and…

Hello @cheepeng, Please check your spam folder. If the recovery email is still missing, contact Atlassian Support under Your Account → Log-in issues to check whether it was sent or your address is suppressed. @Tomislav Tobijas has written a useful step-by-step guide on how to reach Support Cheers, Arek🤠🧙‍♂️

Hello @Akshad Katke Atlassian added Recent work to its redesigned profile cards in September 2026. Unfortunately, there isn’t a built-in setting or supported Forge extension point to hide it. A custom CSS browser extension may be an option, though it would need to be deployed and maintained across your organization,…

Hello @Mohit Verma Do you need a one-time export or a scheduled report? Cheers Arek🤠🧙‍♂️

Hello @Frédéric Scherer All JPD Free Creators should have space admin permissions. Manage your team space access | Jira Product Discovery | Atlassian Support Was your space previously on Standard or a trial? Permissions may remain locked after downgrading. If both users have Creator access but only one can edit the field,…