Arkadiusz Wroblewski Community Champion

Hello @George Bullock Have you Tried Table view as Alternative ? Workspace Table view | Trello | Atlassian Support I seen also some Suggestion which seems Closed now. [TRELLO-1364] With the new card back design, it is difficult to read the comments as it's now more narrow - Create and track feature requests for Atlassian…

Hello and Welcome @Russ The key point is this: Atlassian or Trello does not send a code into your authenticator app. With an authenticator app, you have to open the app yourself and read the current TOTP code from it. Atlassian’s own sign-in instructions even say to “open the authentication app on your smartphone and…

Hello @Joe P_ This case are Definitely for Support. You can try to reach out to Atlassian Support with a no-login option. * If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page: https://www.atlassian.com/company/contact * Select “Pricing, billing and licensing.” * Continue…

Hello and Welcome @Aneesh Bhagat @Brant Schroeder Unfortunately it´s a Bug Atm. Please, not the generic answers here. If this worked before and then suddenly broke right after Atlassian rolled out CSM to a large number of instances, that does not look like a coincidence. I am seeing the same issue right now. It started at…

Hello @Eveline Vinet You should see that under http://admin.atlassian.com/billing If not you must reach out Atlasian and ask them directly. You can try to reach out to Atlassian Support with a no-login option. * If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page:…

Hello and welcome @Lewis_ Anthony D I see your access are Enterprise. Easiest? Ask your directly supervisor. He should point your more. Other useful think ? Some instances have active ” Contact Formular ” to Admin where he get notification. Worth looking.

Hello and welcome @Rosemary Hiraldo Probably this one should be good: https://marketplace.atlassian.com/apps/1219647/my-requests-extension-for-jira-service-management There was plenty Feature request about that but well, still not here.

Hello @Kim Downing closest native workaround is to post a manual update on the maintenance about 24 hours before it starts and send notifications with that update. Atlassian’s notification matrix shows that maintenance updates can notify email, webhook, and Slack subscribers, but not SMS. SMS for scheduled maintenance is…

Hello and welcome @Maryna Khomenko You can try to reach out to Atlassian Support with a no-login option. Other way you must wait till somebody Flag that for Atlassian. * If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page: https://www.atlassian.com/company/contact * Select…

Hello @Adrian Gonzalez In Atlassian Cloud, the account itself is global, so a user can be managed by Company A and still be added as an external user in Company B. The important part is the user status here. If Company A suspends the user, that only removes access to Company A’s organization. The user can still access…

Hello @Guro Actually that function is quite Bugged. https://jira.atlassian.com/browse/JSDSERVER-16344 

@Robert Condon This API must be called with basic auth/ using a normal Atlassian API token, not with OAuth scopes. Team Public Rest API Service accounts won't work here.

Hello and welcome to the Community @Paul Roche Val Pinned location + Guard Premium: yes, generally fine Pinned location + BYOK/CMK: yes, but only by provisioning the encrypted app in that chosen location Existing pinned app + later add BYOK/CMK: not the normal supported path today Guard Premium feature data itself: check…

Hello @Karl Samson The part I would focus on is that auto-managed sprint completion still works. That tells me Jira can still complete the sprint, so I would put the usual “unresolved issues / subtasks / sprint destination” checks lower down the list. Atlassian’s docs actually say auto-managed sprints won’t complete if…

@Nico Maikranz yes, @Trudy P Claspill is correct, this is not supported right now Bulk edit only supports a specific set of fields, and the Team field is not included there. The difference is that single issue updates are handled differently. You can set the Team field on one issue by passing the team UUID directly through…

Hello @nagata shumpei Yes, Guard could be related, but only if your org admin enabled the Prevent data export rule in a data security policy. Atlassian says that rule can block Jira exports like CSV/XLSX/XML/Word/HTML, and Guard does not turn that on automatically just by being installed. Since this is happening across…

@QMSpot _ Patrick Gehlich I would keep JSM as the main agent workspace here and treat CSM as the customer-facing layer, not as a separate system that needs tickets handed over into Jira later. Atlassian’s current direction is that existing JSM sites move to Service Collection on the same site, with no migration of users or…

Hello @QMSpot _ Patrick Gehlich If you need consulting, please contact with Atlassian partners. https://www.atlassian.com/partners

Hello @Cirstian-Tambescu_ Elena-Cosmina Failures like this are fairly common, and unfortunately the message is often quite generic, so the first step is usually to rule out a browser-side problem before looking deeper. I would start with the basic checks first: * try the same action in a private/incognito window * clear…

Hello @gheorghe_Ciorba I would not do that. This does not look like a reindex problem. It looks like a licensing conflict. If the JSM trial is what pushes the instance into the higher tier, switching back will most likely cause the same issue again. If this is Jira Data Center, the license types on that instance also need…

Hello @Md Mostofa Maruf One thing I would check first is whether you can use Confluence’s native iFrame macro rather than a third-party HTML macro app. If that works for your Outlook page, it is usually the cleaner option because it avoids adding another Marketplace app just for display. Yes, security would be the first…

@Jeremy Wood If the field is only there for automation or filtering, you can keep it off the customer request form and also hide it from the work item view. In Jira Cloud, the work item layout has a Hidden fields section for exactly that, and in JSM request types you can also preset a field and hide it from the portal if…

@Jeremy Wood This rule is more complex than only that. Read entire, then you will probably understand context.

Hello @ma7moudjorban Please take a look on Following FAQ: Bitbucket-cleanup-of-free-unused-workspaces-what-you-need-to 

@Rhys Gottwald For Automation yes. Confluence Automation wasn't designed well for this use case. In the other hand, REST API should work.

Hello @Bhavana Sesha Sai The error text is also a bit misleading. Atlassian already has a Jira Cloud bug where issue creation can return No operation with name 'set' found... even when the real problem is just an invalid field value in the create payload. https://jira.atlassian.com/browse/JRACLOUD-83663 If I need to be…

Hello @selina _davila I will keep that short. Valid concern but no need to worry. no payment method added → no charge trial ends → revert to Free or deactivate, depending on user count if you do not need the account at all afterward → you can delete the Atlassian account from your account settings. Delete your Atlassian…

@Mike Roby go to: Project settings / Space settings → Request management → Forms → edit the form Mainly Form only Fields you creating Directly in Form Editor and then Dragged with Drag and Drop - @Trudy P Claspill Covered explanation here and nothing to add. Space Type is important, as Trudy stated, so Check what she asked…

Hello and welcome @Ralvie @Himanshu Tiwary is only partly right here The event names themselves look fine. worklog_created, worklog_updated, and worklog_deleted are valid Jira webhook events in general. But the part that does not fit is the way you are registering the webhook. Your example is using the dynamic webhook…

Hello @Mike Roby Please precise first if you mean a form-only field ? or a real Jira custom field? It will also be helpful if you need it for Company Managed or Team managed Space.