Comments
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Hello and welcome @merry chriistmas (I suppose this nickname is good joke 😅) For repetitive tasks, I’d definitely look at automation, because that can save you a lot of time. Beyond that, it is a difficult question to answer in a meaningful way without more context. Atlassian tools are highly customizable, so the best…
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Hello @Rhys Gottwald Confluence automation supports publishing a new page under a parent page, but Atlassian does not document the same support for folders in automation. The Create folder action is more generally, so this is a product limitation, not a permissions issue. Right now you can automate page creation, but not a…
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@ryancw You're welcome. Have a great Easter Weekend.
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Hello @sumit patidar I would try @Ignacio Vera workaround first. Atlassian’s documented bulk edit flow is to go through Search / View all work items (or Work item search), select the issues there, and then use Bulk change work items. Since the error appears when you start from the parent issue’s Subtasks section and Jira…
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Hello @akhilesh_saini You can try to reach out to Atlassian Support with a no-login option. If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page: https://www.atlassian.com/company/contact * Select “Pricing, billing and licensing.” * Continue without logging in. * Enter your…
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Hello @Aysel In this case you need Atlassian. You can try to reach out to Atlassian Support with a no-login option. * If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page: https://www.atlassian.com/company/contact * Select “Pricing, billing and licensing.” * Continue without…
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@안휘찬 I think I’m starting to understand your point. But as @안휘찬 already mentioned, this looks like a case for Atlassian Support. If the issue is about getting administrative access, then Atlassian needs to verify whether you are eligible for it. That is not really something the Community can determine from the outside.
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Hello @Ha_Nguyen CS _Anna_ @Dexter de Vera approach is the one I would use here as well. For this case, Work item fields condition is a better fit than building it with smart values, because it is simpler to read and maintain. With Summary contains and Match case left off, you usually do not need the extra trim.toLowerCase…
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Hello @Madhu Sumala Native no without touching JSON or Rest API. For bulk creation, the native Jira/JSM option is the CSV importer, which can create or update work items from a CSV file. So that or external APPS
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Hello @Ziv Baum Since you mentioned merges from about a week ago looked correct, this looks more like a regression than intended behavior. Because it is also affecting your automation, I would raise it with Atlassian rather than redesigning the rule around this. (Sudden Happened - Bug or Function Change) As a quick check,…
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Hello @Webelevate Technologies In most cases you can still reactivate it, but the first thing to check is whether you are looking in the right place and whether you are a billing admin. The normal path Atlassian documents is: * go to admin.atlassian.com/billing * select the correct billing account if you have more than one…
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Hello @Τάκης Χαλκιόπουλος Could you share a bit more detail so we can help? Specifically: What version of Confluence are you running (and is this Data Center or Server)? What exactly happens when the conflict occurs. Is there an error message, a failed startup, or something else? Are you seeing this in the Confluence logs,…
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@Mark campbell Please request it over Respective form https://www.atlassian.com/solutions/survey/classroom-license-request For the student discount specifically, I'd recommend reaching out to Atlassian, they can confirm whether a student pricing programme is currently available for Trello and guide you through the…
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Hello and welcome @Mark campbell Here you have about import options Importing Data into Trello Your question is ? Please precise how we can help you.
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@Igor Guimarães Ribeiro You're welcome. Happy Easter Holidays 🐰
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@Pierre Hoffmann Maybe one of Community Champion flag this post if they go by this topic, that Atlasian can check that for you that you have ultimate answer. Just that you aware, depending how Long ago you accessed last Time your Confluence, Keep expectations low. Hope dying last, especially on Easter weekend 🐰
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@Pierre Hoffmann Then I suppose you are on Free plan ?
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Hello @jodi_klein If this is truly Confluence Cloud Enterprise, I would keep this with Atlassian support. Community can suggest checks, but we cannot restore the product for you. That's golden Rule. We can Support you but not be an ”Alternative” if you need real support.
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Hello @Lakshmanarekha_Basu To build on that what @Martin Runge said, Especially when you are on Premium, address such things directly to Atlassian through the Support page. We here can help narrow things down or solve issues that users can solve themselves, but we cannot know what is happening with your system in the…
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Hello @Alex Probably one of the Champions will flag this post for Support to review. From my perspective, I see only two realistic possibilities here: either this is a permissions problem, or the data was cleaned up on Atlassian’s side. For Free accounts in particular, and after a longer period of inactivity, data may be…
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Hello @Pierre Hoffmann You should raise that directly with Atlassian. But one thing to keep in mind: keep your expectations low. Especially for Free accounts, Atlassian usually keeps data only for a relatively short time after deactivation.
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@Gab I have a theory. Yesterday, Jira Service Collection was rolled out to many instances, especially those that had not opted into Early Access. As far as I know, there were also some billing-side changes around that, so I would not rule out the possibility that those messages were triggered as a false alarm, or some kind…
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Hello @Rob Bl Atlassian’s Cloud notification docs say notifications are automatically removed after 30 days, and older ones are only still available in email. So there is no native way to use the notification center itself as a longer-term archive. View your Notifications If you want a page-based workaround, the macro to…
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Hello @gautam gaikwad From your post alone, nobody in Community can tell you the exact finish time. The reason is that Atlassian’s public status pages show no Jira Cloud incident on Apr 3, 2026, so this is not a broad public outage with a published ETA.
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@Bill Sheboy I am not really surprised this is still unresolved, because this touching event consistency architecture and it's not some small Bug. Rather Backlash and effects actual Architecture Solutions. Cloud already has enough latency as it is, and fixing this properly would likely require Atlassian to change how…
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@Gab I also get that email, in this case about Jira. It is definitely active, so it looks like somebody at Atlassian is messing with the notifications which don't really make sense as nothing changed subscription wise.
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@Amanda Barber Ye I going Marry in 2 weeks and in 3 weeks IML March 2x57KM in Boras so definitely worth to drop this unhealthy thing 😅🤠
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@Gab Please check: * admin.atlassian.com/billing * all available billing accounts * all Jira subscriptions under them If none of them is in trial or recently expired, then treat this as an email that is likely tied to a different subscription record and ask Atlassian billing Team to confirm which exact site/subscription…
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Hello @Drishti Maharaj Thanks for the screenshot. Did you tried new ”Send Customized Email” Action ? Atlassian’s current docs say Send email is deprecated and Send customized email is the supported action. That newer action supports smart values, custom fields, and external recipients, but Atlassian also notes that some…
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Hello and welcome @Gab Yes, messages like that can be legitimate, but what is your main question here? Are you trying to confirm: * whether the email is genuine? * why you received it even though you are already on Premium? * what happens to the site after the trial expires? * or whether / how the trial can be extended? If…