Arkadiusz Wroblewski Community Champion

Hello @Joseph Sunga Grouping can persist for others, but only as part of a saved view, and usually you’ll want to make that view the default as well.

Hello @Arisa OTSU If the pages are still visible in Title A–Z, they are generally still there, so I would not assume they have been deleted. From your description, this sounds more like a space hierarchy issue, for example, the pages may have been moved, re-parented, or the space home page may have changed. I would start…

Hello @Кирилл Подрез To add a bit of context on why Atlassian made this decision: the legacy editor was built on an older technical foundation that couldn't support real-time collaborative editing, Atlassian Intelligence features, or the newer page experience. Running two parallel editors indefinitely wasn't sustainable…

Hello @Jeremy Choi I do not believe Trello supports this natively in the exact way you need. The main reason is that Trello’s native activity/inactivity signals are broader than comments only. A card can be “active” because of several types of changes, so that is not the same as saying there has been a comment in the last…

Hello @Duong Nguyen Hong The best way to validate this is to create or open a saved filter, export its RSS URL, and then paste that URL into a proper RSS reader. I would recommend starting with a very simple filter that is guaranteed to return results, just to rule out any issue with the query itself. If it still does not…

Hello and Welcome, @Chandrasekhar KC To build on @Trudy P Claspill point, try looking at it from an administrator’s perspective. In the cloud environment, we are dealing with hundreds of changes over time. Traditional versioning does not really fit well with the concept of continuous delivery, where updates are introduced…

@John Funk Theoretically possible, practically not Really as all of this Devices working against one Live Data in cloud. Btw User not really specified what not ”Synchronising” @Mandar Mangrulkar Can you provide us this Infos?

Hello @Mandar Mangrulkar Jira Cloud does not really have a separate “sync between devices” setting. If updates show on one device but not another, the usual causes are: * different Atlassian account * different Jira site selected in the mobile app * stale login/session So I would first check that all 3 devices are using…

Hello and welcome @Karsten Gutjahr We will be happy to see Screenshots your Automation. I try to Guess without this Screenshots, it's about Restrictions edit-request-type-action-fails-in-automation-in-jira-service-management-cloud or or the request type does not belong to the issue type the rule is trying to update.

Hello @Sonia Here you should find all answers Troubleshoot missing issues in advanced roadmaps 

@Trudy P Claspill I suppose your client have Enterprise Abo ?

Hello @Hai Nguyen Van @Marc -Devoteam- Actually there's couple problems with LaTeX after Migration to Forge and their rendering atm. https://jira.atlassian.com/browse/CONFCLOUD-83809

Hello @Fadi Messaoudi I think problem are your Concept and Expectations. This is not a strong pattern for “instant approval” when the approver still has to be fetched asynchronously from Azure after the ticket has already been created. From a process and control standpoint, that introduces unnecessary uncertainty at the…

@Patricia Modispacher _K15t_ @Tomislav Tobijas I still believe it will take quite some time before agents behave in a truly predictable and reliable way. That is probably my biggest concern at the moment. The core issue is not only capability, but consistency: the results are still not stable enough from one case to…

Hello @halil_cicek No, not with the native JSM CSAT survey. With the built-in customer satisfaction survey in JSM Cloud, Atlassian currently lets you turn CSAT on or off and edit the survey question, but the written feedback is optional. There is no setting to make the comment mandatory, either for all ratings or only for…

Hello and Welcome @Devendra singh Looks like Session sided Problem. Try Private Window, Clear Cookies, another Browser.

Hello @Dmytro Burianov I would not put too much weight on the FeatureGateClients message itself. That same console warning shows up in a range of Atlassian frontend issues across Jira and even Loom, so on its own it does not really point to the root cause. It is more likely a symptom of frontend modules or feature flags…

Hello @ian With some things, I can completely agree, and with others, I cannot. AI is only as good as the prompt behind it. Besides that, AI often tends to agree with the user too easily, and that kind of sycophancy is one of the main reasons it gives wrong answers, because it does not judge things critically enough.…

Hello and Welcome @Yashodip Jadhav For me, one small change with a big impact was cleaning up the create screen. We reduced the number of fields users had to fill in when creating an issue and kept only what was really needed at that moment. Everything else was either handled later in the workflow or filled through…

Hello @Bernhard Bergman Yes, that part should work with automation. If the email is coming from another field, just replace that smart value with the one from your rule. Then automation can search the object in the other schema by email and use the returned object afterwards. Lookup objects gives you {{lookupObjects}}, and…

Hello @Christian Wolf Both of you have Right. I think the confusing part here is that Atlassian’s messaging is not fully aligned yet. On one side, the Teamwork Collection docs do say it includes access to the Atlassian Platform apps, and Atlassian’s Platform Apps page now lists Assets as one of those apps. Atlassian’s…

Hello and Welcome @David Woodhead Yesterday there was an Partly Outage. You should give Today a try.

@Mateusz Janus Yep here you behaving in Ground of "Try and Test".

@Carlos A_ López Ortín Contact with Support from Tempo. Migration shouldn´t influence that.

Hello and Welcome @Mark @Andrea Robbins is right to check Open access and allow customers to create accounts, but there is one more setting I would look at first here: Project settings -> Access -> Customer permissions -> Customer sharing. Atlassian has a Cloud KB for this exact symptom, and the users added from CC depend…

Hello @Luis Carlos Díaz Rojas Just undo it Manually. If you have any concerns reach out to Support.

Hello @Christy Kennedy Given the timing, I would definitely retest this after yesterday’s incident before digging too deep into page age or macro behavior. Atlassian had a Confluence search incident on April 8, 2026, and during recovery they explicitly said some customers could still see delays for recently indexed data.…

Hello @rob You can try to reach out to Atlassian Support with a no-login option. * If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page: https://www.atlassian.com/company/contact * Select “Pricing, billing and licensing.” * Continue without logging in. * Enter your email. * In…

Hello @Daniel Gomez Gomez try the wait + refresh. If it still does not open after a few minutes, then it is worth checking whether your account was actually added with access to that workspace correctly, because there have also been similar Community cases where the workspace existed but the user/group access was not set…

Hello @Trudy P Claspill The key missing piece is linking the verified domain to the Okta identity provider directory. What you’ve listed so far is important, but on its own it does not fully guarantee that a newly created account on that verified domain will be forced into the Okta SSO flow. Atlassian’s documentation is…