Arkadiusz Wroblewski Community Champion

Hello @Janany Satkunam No, you do not need to do that in 3 separate import steps. For Jira Cloud, you can keep the parent-child mapping in one CSV by using your own Issue ID values and a Parent column in the same file. So for your mapping: Feature -> Epic Story/Bug -> child of that Epic Task -> Sub-task under the Story/Bug…

Hello @Rainer Maximini I do not see a standard Jira Cloud user REST endpoint that returns the Manager attribute. Atlassian does support syncing manager through SCIM so it can appear on Atlassian profiles/Home, but the normal Jira user REST responses still only document the usual user fields like accountId, displayName,…

Hej @CLAW SPORT Najczęściej to nie jest limit na samej tablicy, tylko limit w całym Workspace. W Trello Free obowiązuje limit 10 collaborators na Workspace, a do tego liczą się nie tylko członkowie Workspace, ale też: goście dodani do tablic oczekujące zaproszenia do tablicy lub Workspace. Dlatego możesz mieć tylko 7 osób…

Hello @Mateusz Janus Yes, this is doable in ScriptRunner, but I wouldn't use the old HTML template for it. Just to clarify: that Appfire page covers JMCF, not ScriptRunner. In current ScriptRunner for Jira Data Center, the HTML template is deprecated and behaves the same as Text Field. Adaptavist's current examples that…

Hello @flourish_x_yang Clone issue is not a true Jira clone. Atlassian explicitly says that this action creates a new issue, the cloned issue is not linked to the original issue, and due to API limitations it does not clone issue links. That is different from the normal Jira UI clone flow, where the original and cloned…

Hello @Ismael Civera Pardo Login troubles? (No‑login path) If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page: https://www.atlassian.com/company/contact * Select “Pricing, billing and licensing.” * Continue without logging in. * Enter your email. * In “How can we help you,”…

Hello @Neelima where does the Epic come from?

Hello and Welcome @QMSpot _ Patrick Gehlich To be Honest.... JSM works well for external customer ticketing and ITSM. Agents can raise tickets on behalf of customers, customers can use the portal, email, or be added directly by agents. It's a solid foundation. However, you've correctly identified the main gap: JSM is not a…

Hello and Welcome @Peter Johnstone Atlassian currently has a search incident on April 8, 2026, and they explicitly called out impact to Jira and Jira Service Management. JSM status is already in monitoring, but Atlassian also says some recently changed data may still be delayed while indexing catches up. So an HTTP 200…

Hello @Bernhard Bergman Yes, you can reference objects from one Assets schema in another. Enable "Allow others to select objects from this schema" on the Azure AD schema, then add an Object attribute on the Intune device object type pointing to the Azure AD account object type. That said, if you want the import to resolve…

Hello @Hristo Iliev Created not mean Automatically = Enabled. Enable a workflow | Atlassian Support

Hello and Welcome @Jiri Bruchanov We glad you helped yourself :) That points there was some Session Related Problem.

@Tomislav Tobijas That´s definitely Bug, but for me more a Visual Bug than Function Bug.

Hello @Srinath Sonti There’s currently an active incident that may also be affecting user creation. Atlassian Status

Hello and Welcome @Janet Kyejumba You can try to reach out to Atlassian Support with a no-login option. * If you can’t access your account to open a ticket, use this no‑login path: * Visit our support page: https://www.atlassian.com/company/contact * Select “Pricing, billing and licensing.” * Continue without logging in. *…

Hello and Welcome @Mathias Jacob I would look at the GitHub allowlist setup itself, not at a single Jira IP. @Gor Greyan is right that Jira Cloud does not use one fixed outbound IP, but Atlassian also documents a current GitHub allowlist issue where some requests can still be blocked even if the correct IPs are already…

Hello. @Wosul Devops we can’t help with that directly here in the Community as we don´t see your Backend. Please contact Atlassian support instead. https://support.atlassian.com/

Hello @Rocky Reyes Actually theres Generally Outage which impacting also Administration. Atlassian Status

Hello and Welcome @tiffany.king Theres actually Bug here. [API-451] Jira Cloud for Sheets integration fails with error GS-404 - Create and track feature requests for Atlassian products.

Hello @Mathew Lederman Get form simplified answers returns a flattened list meant for scripting convenience, and Atlassian documents it as an array<FormSimplifiedAnswer>, with multivalue answers flattened into a comma-separated string. But Save form answers expects a request body with an answers object. Those 2 formats are…

Hello @Ankur Singhal Actually, there are currently some incidents going on, including search-related ones, so I would advise waiting it out. Atlassian Status

Hello @Emerico Vespucci Official Atlassian Teams app: no separate Atlassian app fee JSM/Jira licensing: still applies as normal Microsoft licensing/tenant requirements: still depend on your Microsoft side Third-party Teams connectors: different story, those can have their own pricing

Hello @Brian Jennings That’s only my suspicion, but the rule is probably transitioning successfully on one path while Jira Automation is still logging an error because the transition setup for that status is ambiguous or restricted enough that another evaluation path is failing. The comment still appearing afterward is not…

@Rachel Grant For future, theres also "No Login" Contact Option. You can try to reach out to Atlassian Support with a no-login option. If not you must reach out Atlasian and ask them directly. You can try to reach out to Atlassian Support with a no-login option. * If you can’t access your account to open a ticket, use this…

Hello and Welcome @John Schroeder I would be very conservative with deletion. Atlassian’s Data Center docs say that when you delete a custom field, it is gone forever including all stored data. They also say that if you delete a context and the field does not appear in any other context, you can permanently lose all field…

Hello @Amit Mishra In Jira Cloud, the default hierarchy is: Epic = level 1 Story / Task / Bug and other standard issue types = level 0 Sub-task issue types = level -1 Also, when a new issue type is created, Jira adds it either as standard or sub-task. A standard issue type starts at the story level unless an admin…

@Seramb fe Your question looks like a Notion workflow question, not a Jira one, so you probably will not get useful product-specific help in the Jira forum. If you have a Jira-specific use case, for example Jira automation, Jira issue hierarchy, Jira project setup, or Jira database/reporting limits, please add those…

Hello @flourish_x_yang I think @Trudy P Claspill is very likely right about the first problem. Your audit log already says “Lookup issues: A search during custom value definition found no issues”, and your rule is trying to look up SPCOEDM-91 from a rule triggered in SPCOELAB. On Jira Data Center, the rule scope determines…

@Nico Maikranz You´re Welcome.

Hello @Chatree Kunjai The issue is the authentication scheme. You mixing up Token type and auth Method. The confusing part is that Atlassian’s REST examples often show Authorization: Bearer <access_token> on those endpoints. That is valid for OAuth/access-token flows, but not for the user API token shown in your…