Susan Hauth [Jira Queen] Community Champion

Hello Kanad, This is absolutely AWFUL. It's currently in my Sandbox and I will ensure that it is turned off in production immediately. I am an Atlassian admin for 20 years and honestly don't know what you are thinking that this might be a good experience. We cannot tell what is the Summary. I made the mistake of adding in…

@Haddon Fisher , Well said!! I will repeat once again to Atlassian: STOP MESSING WITH THE UI and go fix some JAC issues that people really care about. @Wurm Peter , As a Jira admin, it's my job to actively review these changes and then comment/follow-up on behalf of my users. My end users are not going to get on Atlassian…

@Keri Farrow ,I'm interested in participating as JSM Admin, however, and we champions have pointed this out many times in the past, the SAAS software you are using to sign us up for a business interview asks a lot of personal questions (marital status?) which are of no relevance? Can you not use a different tool OR scale…

Why? Stop messing with the UI and Field names every single release! As an admin, I have to now worry about people not finding "Summary" OR they can't see all the fields on create. Thankfully you put in a TURN OFF option for this one and you should run some stats to see just how many people don't want this feature. Go look…

@Andy Gladstone , Aww we are going to miss you. Happy July 4th to my fellow Americans. Canada day was a wonderful day here, we spent the day sailing around Toronto with our huge Canadian flag up on the sailboat. Enjoy BC, it's absolutely beautiful out there.

Thanks Valeri. In addition, we can't search by the Zendesk ticket number in Rovo to return that Zendesk information. I am in contact with Rovo Developers who are working on improving all of that!

Worked for me just now!

The massive confusion that exists among my users is why the business spaces boards act so differently from the software boards. I have never understood that. I'm glad that you are starting to (I hope) move towards adopting the features of software boards, so my users are not confused!

Hi, I'm currently working directly with Rovo Engineers on the Zendesk to Jira connector. Problem #1 - Even though advertised to work with Search and Agent, it currently does not and only works with chat. There is a beta program to expand to Search and Agent and they enrolled my site in the beta so I could further test.…

@Elle Ky , thanks for this information BUT we Community champions noticed this change in our Confluence sites a week ago! Nothing in the release notes, it didn't follow the release tracks and no articles. I appreciate this is a nice feature BUT please don't delivery these new features blindly. Susan

Hi, This is very good. BUT we really,really need a way to Notify a team in automation rules. Susan

Resolved!! I put the asset field in, instead of the regular field (duh). Worked beautifully. Thank you so much @Andrea Robbins

Hi Andrea, I set it up like this: BUT failed:

@Dave Meyer , That's fantastic news. It's been like being in a washing machine as a Jira admin trying to track and notice all the changes that are coming our way. Some in the release notes, and some not! I really look forward to a less frequent delivery so that all users have time to settle into changes before the next one…

@Sahibi Miranshah , cute feature. I'm on release tracks, how did this slip into my production environment without it being in the release notes? This is very annoying to only find out about these features via articles.

Highway to hell

Thanks Trudy and everyone. That worked!!

So Atlassian gives us a trigger for created Object...but has no way of referencing the object that triggered it? That sounds very tedious to do a lookup and sort and what if there are multiple new objects created, that won't work.

That looks great! Since moving from Server to Cloud I've missed the ability to search by field type, this is a welcome change.

@Bill Sheboy , Oh that's terrible. But "we are listening". Really?

@Kalissa Hugger You need to log into JAC in order to vote for https://jira.atlassian.com/browse/JSWCLOUD-27789 For some weird reason commenting isn't working on JAC. Hoping that's a glitch and not a sign of they don't want to hear from us? @Monica Brazelton good idea. I have sent an email to our CSM re this appalling…

EVERYONE.... VOTE here: https://jira.atlassian.com/browse/JSWCLOUD-27789 And just to let you know that the Community Champions are having a very animated discussion on our internal slack and are doing everything we can to escalate it internally to Atlassian.

Hi, I think I"m struggling to understand the difference between Journeys and Playbooks? Susan

Why? Why Space? Could you not have come up with something that wasn't already used in Confluence?

@Ahmud Auleear , I 100% challenge your "testing". I have spoken with some Atlassian Champions recently who were on your test group and they reported that they said this was NOT a good change and did not recommend it. Give us one user that really thinks this is a good change. And I would bet that user is a minimal user, not…

@Ahmud Auleear As a seasoned 15+ Atlassian admin, I'm very confused as to who you are talking to and why you keep letting this ill informed, obviously new user group drive absolutely useless UI changes. I'm so tired of every release having to search to where did they move this to? It is so incredibly difficult for my well…

Ditto what @Rick Westbrock just said. We are very keen to push out more Assets features to our 650+ Jira licensed users vs our 100 JSM licensed users.

@Amy Cheong , this is fantastic. I never understood why the jira business project board was so different and sub-standard to the jira software project boards. My users will be so much happier with these improvements. Thanks for listening! Susan

Fantastic!! We have been waiting for this for a long time and this is going to make many of my project leads very happy. Well done.

@Ashwini Rattihalli , thanks for the demo BUT really? I saw the most complex automation for email a team? Kinda ridiculous when all we really want is the option to put "Team" in the "To" in the send email automation step. How hard can that be? You already handle Groups just fine? Please continue to work on Teams to…