Shannon S Atlassian Team

Hello Aurelien, Welcome to Atlassian Community. It's nice to meet you. I've removed the email address for privacy reasons, as this is a public forum. I wasn't able to find anything on that address, but my recommendation to you is to raise a ticket with the Cloud Support Team. They'll be able to have a look and find out…

Hello Igor, Thank you for raising this. I'm getting the same error as you. I'm checking with the team, but I was able to install the SDK using the Homebrew instructions for Linux: * Install the Atlassian SDK on a Linux or Mac system > Step 2: Download and install the SDK > Homebrew If you don't have Homebrew installed, you…

Hi Debra, Thank you for reporting this. Can you let me know if the links have any special characters or if they're particularly long? Is this in the new editor? Regards, Shannon

Hello Lina, Welcome to Atlassian Community. It's nice to have you join us. Can you share with me a screenshot of the screen that's missing the Edit WIth button? It should appear like it does here: Secondly, can you confirm that you have this issue on multiple browsers? Are you behind a firewall or proxy? I'd also like to…

Hello Chaitanya, Thank you for bringing this up to us. I found a similar bug here: * CONFCLOUD-65020 No error message when adding a Space Shortcut with link longer than 255 characters Therefore, I have created the following feature request: * CONFCLOUD-68422 Unable to add page links over 255 characters If you vote on the…

Hi Siva, Happy to help you with this. I'm not familiar with the AskMe app. As far as I can tell, there's no integration for this. Are you able to connect some 3rd party user management to AskMe that you can also connect in Confluence using Access, perhaps? That might be one way it would work. Looking forward to hearing…

Hello Erik, Thank you for raising this with us. It's not possible to change the behavior of that text. Is this the pop-up from search, or by going to dosearchsite.action? If I go to MyConfluenceURL.com/dosearchsite.action, I'm able to see the full page titles of my search. Can you tell me if the same happens for you there?…

Hi Luis, My apologies for that - I checked with the team regarding this, and the only solution to keep the user as an org admin but remove their access to Confluence would be to remove the site-admins group from Confluence access entirely. As a result of this, by adding a user to site-admins group they won't automatically…

Hello @Kieran Parsons, Thank you for contacting us about this. I'm not aware of that change, but the best place for this would be our Atlassian Developer Community. They would be able to tell you if there was a replacement for this. Let me know if you have any trouble. Regards, Shannon 

Ian, Welcome to Atlassian Community. It's nice to have you. I've not run into a bug like this myself, but generally the page will be greyed out either if there's no title yet, or your network is preventing you from doing so. In that case, you might be affected by the following bug: * CONFCLOUD-68168 Edit functions are…

Hello James, Thank you for reporting this to us. There's an existing bug for the behavior below, which I can see you've now discovered: * CONFCLOUD-66366 Indent text is not working inside a table cell The workaround is to add text and then go back to the start of the text to indent it. Can you confirm that you've tested…

Hello Michael, This is not possible in Confluence, and there was a feature request for retrieving further details, but it's not being considered at this time. * CONFSERVER-7426 Support retrieval of user metadata from LDAP The following add-ons might be able to help you with this: * Active Directory Attributes Sync * User…

Hi Viktor, The reason, as stated on the request: Thank you for raising this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the…

Laura, My suggestion is to use the Contributors Macro separately, not within the Page Properties report. You'd need to insert the macro separately in each page. This is the only way you can use this at the moment, until that bug is fixed. Regards, Shannon

Hello Melissa, Welcome to Atlassian Community. It's nice to have you join us. Can you confirm with me if you've already inserted a title on that page? If so, are you accessing Confluence behind a firewall or proxy, or using any application in your network that might be controlling access to the internet? Additionally, does…

Hello Gaetano, Thank you for raising this question with us! Happy to help. Is this a web application you're developing? You would need to still pass the login credentials to the page somehow, either by using API, or use SAML Single Sign On with Atlassian Access if you're on Cloud. This way, your users would just need to…

Hello @[deleted], Thank you for those great screenshots. It really helps. Can you tell me, for scenario #2, was the old page created on the old editor and then migrated to the new editor, or was it created on the new editor to start? If you were to copy the affected page, does the issue persist? Regards, Shannon 

Hi Robert, I understand that this was addressed in the support ticket, is that right? Can you confirm that the feature request created would meet your requirements? Regards, Shannon

Hi Viktor, Thank you for clarifying this. We had a feature request to include anchors in incoming links in Confluence, but was closed in Server as we don't have plans to include this on the roadmap in the near future. The Cloud request is still open at this time: * CONFCLOUD-41717 Anchor macro links not displayed as…

Hi Laura, You can use the Contributors Macro separately; just reference the exact page/space you want to use to display the information. Let me know if you have any trouble with that. Regards, Shannon

Hello Luis, You can follow the steps below to remove access: * Removing a site-admin or organization admin Under If the user is an org admin: * Go to your organization at http://admin.atlassian.com * Click in your organization name * In the left menu, click Settings > Administrators * Find the user in the list and…

Jeffrey, Thank you for that. This shows the same error from the bug I sent you earlier which is: * CONFSERVER-36927 Some PDF unable to render by the PDF viewfile macro. There's no workaround to get the viewfile macro working, so the solution at this time is to not use the ViewFile macro to display your PDF files. Let me…

Hello @Dan.anas, Thank you for following-up here. This entirely depends on what functionality you need that account to have. For example: * If you need them to be a basic Jira user, then they need to be a licensed Jira user. * If they need to administer Jira via the REST-API (i.e. tasks you've permitted only admins to do)…

Roland, Thank you for providing that feedback on the new editor! Please be sure to share that feedback as well with the product manager directly, using the resources I've shared above. Let me know if you have any trouble! Regards, Shannon

Andrew, That's very odd then; something else in your environment is causing Confluence to look like that. For example, the word "wiki" doesn't get added to the top of the navigation bar in Confluence, so you might have an add-on that's doing that if your team hasn't added any customizations. In fact, it could be the…

Hello Robert, Thank you for contacting us about this! I see you were able to get a hold of support, so I will summarize their response here. Just let me know if I miss anything or if there's anything you want to add that could help anyone in the future with the same requirement. We supplied you with the following code, but…

Hello Kathy, Thank you for raising this with us. It's not possible to bulk unwatch in Cloud, but we have two feature requests for this: * CONFCLOUD-8458 Allow for unwatching multiple pages at a time * CONFCLOUD-12314 Would like to be able to remove ALL watches with one click. Please vote on the requests that interest you.…

Hello Luis, Thank you for contacting us about this! By default, when a user is added as an organization admin, they are added to the site-admin group for all sites associated with that domain. The licensing for that group is based on your site's settings. For example, here are my settings for my site-admin group: You can…

Hello Andrew, Thank you for contacting us about this. It appears that your Confluence instance has some customization on it, or you're using a browser add-on to customize the look. Here's how it should look: You can try clearing any customizations in your site and see if you continue to have that issue. Let me know if you…

Hello Rushi, Thank you for reporting this to us. Can you let me know at which step you get the error? Is it when you create the new page, as below? Or is it when you go to create the name of the page? If it's neither of the above, can you let us know how to replicate the error on your end? Regards, Shannon