Shannon S Atlassian Team

Hello Olaf, Thank you for reporting this to us. From what I understand, you've already selected which template the macro should use, but when you use the button, it asks you to select a new template. Is that right? Does this occur with any template or with specific ones? Can you let me know what version of Confluence…

Hello Joshua, Welcome to Atlassian Community. It's nice to have you. As you've discovered, users aren't receiving an email invitation when added to a team. We have a feature request for this below: * ID-7158 Get a notification when a user is invited to a team As a workaround, the invited users can search for the team name…

Hello Simone, Welcome to Atlassian Community. It's nice to meet you! At this time, the users aren't receiving an email invitation when added to a team. * ID-7158 Get a notification when a user is invited to a team As a workaround, the invited users can search for the team name in the Teams UI. They will be able to accept…

Hello @Laura Rampey, Thank you for reporting this to us. It appears that this is a known bug, which you can follow below: * CONFCLOUD-54739 Page properties report broken when Contributors macro is used By voting on the request, you'll be added to the list of watchers and be automatically updated in the future. Let me know…

Hello @[deleted], Thank you for bringing this to our attention. To clarify, Issue Statistics gadget works fine on an older page, but not the new page when publishing. * Is the old page using the old editor, and the new page using the new experience? * You stated that this works in the preview in edit mode, but not after…

Hello @Jonathan_Chow, Welcome to Atlassian Community. It's nice to meet you! It's not currently possible to use @ mentions in template variables, but we have a feature request for this below: * CONFCLOUD-38204 Allow @mentions in template variables If you vote on the above request, you'll automatically be added to the list…

Hi Jeffrey, Thank you for your reply. I think you could be affected by one of these known bugs. Are you able to obtain more details regarding that error message? The snippet you sent is helpful but it appears to be lacking the error message that triggers the null pointer exception. If you look further up you should be able…

Hello Chris, I'm terribly sorry for the inconvenience. We do realize that for many users, they are not yet able to use Jira Mac app. By taking advantage of the newest versions of macOS, it allows us to use newer technologies in order to create the best version of Jira Mac that we can offer. Producing Jira Mac using the…

Tom, That's great, thank you so much for the update! Have a pleasant weekend. Regards, Shannon

Hello Arindam, You can sort Content by Label in the following ways: Sort the list by title, the date it was created, or the date it was last modified. If you don't select an option, CQL default ordering by relevancy is used. Position is not a possible sorting method. I hope that's clear! Let me know if you have any…

Tom, Thank you for confirming that! Take care, and have a pleasant rest of your week. Regards, Shannon

Kristin, I'm sorry to hear that. Let us know if you have any other questions and we'll be happy to help. Regards, Shannon

Henrik, Thank you for sharing your workaround. Unfortunately, this thread is regarding Confluence Cloud, so it's not possible to use User Macros in Cloud. Although, if someone comes across this that wants to do the same on Server, it should be able to help them. Thank you, and take care! Regards, Shannon

Hello Sergey, Happy to help you with this. From your logs it's only telling us that your Confluence site isn't able to connect to your mail host at smtp.mail.ru via port 465 due to a timeout. You'll want to check with your mail server admin to see why that might be. One test you can run is by logging in directly to the…

Hello Orlando, Welcome to Atlassian Community. When you create a new space in Confluence, you're able to select one of the space templates already on your site: Can you tell me, is there something specific you're trying to create? I assume you might want to create your own space template, which is not possible. We have two…

Hello @rdastres, Welcome to Atlassian Community! It's nice to have you. From my understanding, you want to be able to link text to an attached file in the new editor. Is that correct? While we don't currently have plans to include this feature in our upcoming Confluence Cloud Editor Roadmap, we do have a feature request…

Hello @Administración Soporte, Thank you for contacting us about this. The Panel macro is possible; there are a few variants on the new Confluence editor: As for Div and Align, there are no macros like that in Confluence, but I know they exist in a 3rd-party add-on called Content Formatting Macros for Confluence. This…

Hello Mohit, Welcome to Atlassian Community! It's nice to have you join us. That's a great suggestion, thank you for bringing it up! It's not currently possible in Confluence, but I've created a feature request below for this: * CONFCLOUD-68347 Indicate which pages are newly created in Page Tree You can vote on the feature…

Hi Kristin, Thank you for clarifying that. Could you share with me the version of the original and source instances of Confluence? With the article I sent you earlier, it won't fix your issue. Confluence versions 5.4 and earlier gave administrators the ability to store attachments in the database. However, in later…

@Feng Lan, Thank you for sharing those details with us! The error you're encountering appears to be letting us know what we already know; that Synchrony isn't able to start. It's possible that you don't have the PID file because Synchrony isn't started and can't run. So we can try it without removing the PID file. Try…

Hi Jeffrey, Welcome to Atlassian Community! It's nice to have you. I think you could be running into one of these bugs: * CONFSERVER-36927 Some PDF unable to render by the PDF viewfile macro. * CONFSERVER-59038 PDF macro doesn't load PDF content and returns an error. Some things to consider: * Does this occur with all…

Hi Rado, That's a great suggestion! Unfortunately it's not possible in Confluence but we have a feature request below for that, which you can vote on: * CONFSERVER-5002 Comment on page via email There's an add-on that you might be able to use for that, called Send Email to Page. Have a look at it and see if it can help you…

Travis, Thank you for that feedback. I hadn't noticed that myself, and I think this definitely should be improved in our documentation. I'm going to go through the list of macros and determine which ones are missing this information, and log a single feature request to update that documentation. This will take some time,…

Thank you, Mike! Apologies for the delay, but I've discovered this is a very specific bug that was reported last week: * CONFCLOUD-68262 Activity Stream Macro is not working with JIRA issues key filter You can click This affects my team and receive updates in the future on this bug. Thank you for your help in reporting…

Robert, No problem at all. For your information, it is possible to make these sort of customizations for the Server versions of Confluence, but the Cloud version has blocked it for security reasons. Let us know if we can help you with anything further! Regards, Shannon

Hi Hezi, Thank you for following-up on this thread. This is not possible, but there's a feature request for this below: * CONFCLOUD-45480 Disable Notify Watchers By default in Confluence By voting on the feature above, you'll automatically receive updates in the future. Let me know if you have any questions about this.…

Tom, Thank you for letting us know about that. It could be that there's something running in the background from Linchpin Events that is causing this. I would also recommend contacting Linchpin to see if this is a known issue on their end. Let me know if you have any trouble. Regards, Shannon

Hi @James Rinkevich, I see that your case with the support team is about to timeout since we haven't heard from you recently with a copy of your HAR file and support zip. You'll want to reply in the next day or so to avoid that happening! Let me know if you're having any trouble uploading files to the support portal.…

Hi @Marinda and @Henrik Juel Petersen, I've logged a feature request below to bring this feature to the new editor: * CONFCLOUD-68345 Display past and approaching dates in date macro in orange and red Please vote on the request and you will be automatically added to the list of watchers and receive updates on this in the…

Kristin, Apologies for the delay; I was on holiday. Before I confirm, can you let me know the Confluence versions of the original site and the destination site? When you say that the attachments did not migrate, and that they were pulled out of the database, are you saying that you recovered the attachments from the…