Charlie Gavey Atlassian Team

Hi @Aron Gombas - you can find more info here on the dedicated BitBucket actions we support in Automation for Jira: https://community.atlassian.com/t5/Automation-articles/Automation-feature-rolled-out-Create-branch-in-Bitbucket/ba-p/2079583…

Hi @Zach Smith Here's some quick links to working with BitBucket in Automation for Jira. You'll find Automation in your Project or Global Settings. https://community.atlassian.com/t5/Automation-articles/Automation-feature-rolled-out-Create-branch-in-Bitbucket/ba-p/2079583…

Hi Burak, Are you able to share a screenshot of what you're seeing in the Audit Log for this rule, to confirm whether the trigger is working as expected? https://support.atlassian.com/cloud-automation/docs/what-is-the-automation-audit-log/ Cheers, Charlie

@Rudy Holtkamp Thanks so much for taking the time to chat with Dilani! She's shared the insights from those customer conversations, but we're always happy to hear more feedback to better understand how customers are using automation, so if anything else comes to mind, please feel free to reach out and let us know.

Hi @Marius To add to what Nic mentioned above, you may want to select the checkbox beside "Run a JQL search" and then add criteria to identify the issues you want the rule to run across. Cheers, Charlie

Hi @Arnd Layer Thanks for sharing these suggestions! Can you share any more detail about how you might use a trigger from a URL or Confluence page, to help us understand how we can support this use case? If you’d like to chat to the Automation team, we’re always happy to learn more about how you’re using Automation and how…

Hi @Arnd Layer As part of our work to better support automation across products, we've recently introduced a new "Create Confluence page" action to Automation - you can read more about this here: https://support.atlassian.com/cloud-automation/docs/use-jira-automation-with-confluence/ This new action will support the use…

Hi @Elif Alverson It looks like your JQL may be filtering for only issues that contain both "September 1" and "August 1", rather than issues that contain either one of these. If you try removing one of your JQL conditions, so it's only matching on one of the strings, does your rule successfully trigger against one of the…

Hi @Remi Arts, Thanks so much for your feedback! I’ve linked your suggestion to a related ticket, which counts as an upvote for this ticket: https://codebarrel.atlassian.net/browse/AUT-2203 Thanks for letting us know. For more ideas on how to use Automation, feel free to check out our template library here:…

Hi @Wendy Chen Had you checked out the new "Create Confluence page" action in Automation for Jira? This will let you create Confluence pages from an existing template and link them to the relevant Jira ticket. Cheers, Charlie

Hi @Nikola Gaydarov Are you able to share a screenshot of the rule you're working with, to help us better understand the use case here? Cheers, Charlie

Hi @Gerardo Dalena Thanks so much for your feedback! I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket: https://codebarrel.atlassian.net/browse/AUT-1958 Thanks for letting us know. For more ideas on how to use Automation, feel free to check out our template library here:…

Hi @Gabriel Zanetti If nothing is showing in the Audit Log, it looks like the second rule is not triggering at all. You may need to select the option in your first rule, to allow it to trigger other automation rules - you can read more about this option…

To better support this use case, we've recently introduced a new "Create Confluence page" action to Automation - you can read more about this here: https://support.atlassian.com/cloud-automation/docs/use-jira-automation-with-confluence/ 

Hi @ppushpam and @Vishwas To better support this use case, we've recently introduced a new "Create Confluence page" action to Automation - you can read more about this here: https://support.atlassian.com/cloud-automation/docs/use-jira-automation-with-confluence/ 

Hi @David Loszewski Thanks for flagging these! Here's a couple of related feature requests on our public tracker - feel free to add any supporting detail around the use cases you're thinking of here. https://codebarrel.atlassian.net/browse/AUT-685 https://codebarrel.atlassian.net/browse/AUT-534 Cheers, Charlie

Hi @Julia Foden Absolutely - for larger releases, we use Early Access Programs to get feedback from users before releasing wider. We'll keep you in the loop on any upcoming EAPs via Community.

Hi Eugene, Did you want to post a screenshot of the Automation rule you're working with? Here's a little more info on getting started with Atlassian Automation: https://www.atlassian.com/software/jira/guides/expand-jira/automation Cheers, Charlie

Hi Edgar, Check out the Automation template library for examples of Automation rules to sync between tickets: https://www.atlassian.com/software/jira/automation-template-library/most-popular You can read more about using Automation here: https://www.atlassian.com/software/jira/guides/expand-jira/automation Cheers, Charlie

Hi @Brock Jolet & @Julia Foden Just a quick note to confirm that based on this feedback, we've prioritised two updates to the Rules list: Adding in sorting for the "Enabled" and "Name" columns Only showing the labels for the current project, so it's easier to filter by labels These fixes should be released within the next…

Hi there, Thanks so much for your feedback! I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket: https://codebarrel.atlassian.net/browse/AUT-275 Cheers, Charlie

Hi there, Thanks so much for your feedback! I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket: https://codebarrel.atlassian.net/browse/AUT-1261 Thanks for letting us know. Cheers, Charlie

Hi there, Thanks so much for your feedback! I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket: https://codebarrel.atlassian.net/browse/AUT-685 Thanks for letting us know. Cheers, Charlie

Hi there, Thanks for reaching out! So we can get a little more info about this problem, it’s best if you raise this through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look. Cheers, Charlie

Hi there, I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket: https://community.atlassian.com/t5/Jira-questions/How-can-I-send-one-email-notification-with-a-list-of-linked/qaq-p/1964777 Thanks for letting us know. Cheers, Charlie

Hi there, I’ve linked your suggestion to a related feature request, which counts as an upvote for this ticket: https://codebarrel.atlassian.net/browse/AUT-1694 Thanks for letting us know. Cheers, Charlie

Hi all, While CSV is not supported, Global Admins have access to import automation rules in JSON format - you can read more about this here: https://support.atlassian.com/cloud-automation/docs/import-and-export-jira-automation-rules/ Cheers, Charlie

Hi Jeret, I’ve also linked your suggestion to a related feature request, which counts as an upvote for this ticket: https://codebarrel.atlassian.net/browse/AUT-68 Thanks for using Automation! Cheers, Charlie

Hi Jerson, I've linked your suggestion to this feature request on the public tracker, which counts as an upvote: https://codebarrel.atlassian.net/browse/AUT-1295 Cheers, Charlie

And here's some examples of how you can use Automation to streamline business processes in Jira Service Management: https://www.atlassian.com/software/jira/automation-template-library/jira-service-management https://www.atlassian.com/software/jira/automation-template-library/business-teams