Trudy P Claspill Community Champion

Hello @Corey Davis Use this link to get to the page where you can see the requests you have opened with Atlassian Support: https://support.atlassian.com/requests/

Hello @Thiago Melo As a community of users of our own Jira products we don't have access to manage your account. But I have flagged your post to bring it to the attention of Atlassian team members. You should hear from them within 2 business days.

Hello @Jorge Bruna Welcome to the Atlassian community. Automation includes a Trigger for Version Created. That would be the first step. Unfortunately Automation does not include actions for editing the Description for a Version. To accomplish that you would have to use the Send Web Request action and call the REST API for…

Hello @Ann Rumenapp @Dick 's answer is not quite right. You said you want to populate a field when the issue is created. So your trigger would be Issue Created. You said you want this to modify only issues that are children of Change Requests. For that you need to add Conditions after the trigger. One Condition you need is…

Hello @Olha Lesyk Welcome to the Atlassian community. You cannot choose which fields are available there. That area will automatically display the custom fields that are supported for filtering in that specific view. What change do you want to make to that area?

Hello @Sushant Chalke Welcome to the Atlassian community. That can be done only by a Jira Product Admin (or Site Admin). The steps would be: * Click the gear icon near your avatar in the upper right corner. * Select System * In the navigation panel on the left find Attachments and click it. * That will display the screen…

Hello @Caleb Ruzicka Welcome to the Atlassian community. The confusion may be in step due to a change in the UI. My system has the recently updated navigation UI. When I click on Settings I then find the page for changing Attachment size settings here: I'm not finding the thumbnail and zip support options anywhere.

Did you review the article I wrote? Does that solution meet your needs?

Hello @Ledith Harrison Welcome to the Atlassian community. Boards use Saved Filters to specify what issues to show. You can create as many boards as you want, based on the same filter or different filters. Issues can match the criteria of any number of filters, so any issue can be displayed in multiple boards…

Hello @Ramesh Krishnan No, that is not possible. From an Epic you can create a new Story, but you cannot link an existing Story.

Note that a Free Jira subscription does not give you access to all the same functionality as a Standard subscription. Refer to https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

It appears that 6-7 days ago your Jira system was able to get emails sent to those emails addresses. Do the logs go back that far? Which log goes with which email address? Reviewing the image in your previous response, I believe the first email in the image must be an email account set up in your own email service…

The Outgoing Email configuration determines only whether or not emails generated by the Notifications configurations for projects. If it is set to Disabled, there will be no emails sent by Jira to interested parties due to the activities in Jira that would normally result in such emails. The second screen image is from…

Hello @Loic See if the response on this post can be used in your situation. https://community.atlassian.com/t5/Jira-Service-Management/On-forms-can-I-make-a-field-required-based-the-selection-in/qaq-p/2364274

안녕하세요 @텐타숑 , Atlassian 커뮤니티에 오신 것을 환영합니다. 구독을 취소하는 방법에 대한 자세한 내용은 이 설명서를 참조하세요. https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ -- Hello, Welcome to the Atlassian community. Refer to this documentation for information about how to cancel your subscription.…

Hello @Simon Choy Welcome to the Atlassian community. Open the details view of the Epic. In the bread crumbs at the top hover on the Initiative icon and it will change to a pencil. Click that. A pop up will display. Click View all parents at the bottom. In the new pop-up enter the issue key for the new parent.

I finished up my CEUs to renew my certs over the holiday break!

Hello @lortega Welcome to the Atlassian community. Refer to this documentation for information about managing your product subscriptions. https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/ This documentation specifically addresses reactivating a cancelled…

I knew @Bill Sheboy would have a better solution!

Subtasks are nested because they are generally considered part of a larger task where all the subtasks must be completed to deliver the larger task. The item of true importance is the larger task. You can see the status of the subtasks:

I am trying to figure out if it makes sense to track development requested work and business requests separately as currently, we I have a single Project Board which I link to Jira stories on development team's boards. I'm not clear on what limitations exist if I tried having both. I guess I'm going to give it a go and see…

If you are already familiar with the boards that are used with Software projects then you can create such a board for a Work Management project. To do so you would create and save a filter that selects the issues in your Work Management project and then create a board based on the saved filter.…

Hello @Ray Nixon To better enable us to advise you, can you please provide screen images showing your entire automation rule and the details of each step? Is the rule scope Global or specific Projects?

Hello @Raj Asthana Welcome to the Atlassian community. Here is a documentation reference on setting up a CSV file for import to Jira. This is not specific to IBM RTC data. https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/ Are you migrating to Jira Data Center (self-hosted) or Jira…

Hello @Jill St. Clair Welcome to the Atlassian community. What are your specific questions about setting up a Jira Work Management project vs. a Jira Software project? The management of the core configuration elements is the same. The primary difference is the presentation of the work items on a board and how you interact…

I don't currently have a quick/simple work around at my fingertips. There may be one available that I don't know about. All the ideas that are initially popping into my head are complicated and involve creating multiple rules.

What are the Types of the projects? Get the Type information from the View All Projects page under the Projects menu. If the projects are Team Managed, the configurations of each project are unique to the project. While the workflow statuses may be named identically, in the backend they have unique identifiers so that To…

Hello @Point Breeze Credit Union Welcome to the Atlassian community. This is a community for questions and discussions about the Atlassian software product Confluence. Can you add information about how your issue relates to that product? 

Adding to this... To help debug this rule please provide a copy of the details in the rule Audit Log for an execution of the Rule where you did not get the results you intended/expected. Make sure that you expand all the nested details in that rule execution log so we can view all the details of each step.

Hello @Art Hsieh Welcome to the Atlassian community. So that I can try to recreate your issue, can you share with us the project Type you are using? Get that information from the Type column on the View All Projects page under the Projects menu.