Fabian Lim Community Champion

Thanks

Hi @Markus Pfeffer In my experience with other apps, it works without any issues. You will just see an incompatability message on manage apps configurations. Give it a try with the free trial and you will see how it behaves. Regards

This is very helpful. Thanks @Anna-BigPicture 

Hola @Eduardo Siuse Si tienes JSM y Time to SLA (plugin) puedes usar los SLAs con automation. En este post tienes ejemplos de cómo lo puedes manejar: https://confluence.snapbytes.com/time-to-sla/knowledge-base/guide/how-to-trigger-automation-for-jira-rule-when-sla-threshold-breached Saludos

Hi @Clayton Chow You could use Proforma automation that will trigger a status change. Then with the status change, you can trigger an update to a customfield that will add a label to the ticket. Step 1: Create a transition that calls itself and name it "XXX"…

Hi Sandra, You can try using wilcards as explained in this post: https://confluence.atlassian.com/jirasoftwareserver/search-syntax-for-text-fields-939938747.html Regards

Hi @Michelle Salguero I would recommend bigpicture enterprise which has a resource management and board modules. But feel free to browse on the marketplace for various options. Regards

Hi @LAXMI ABHINAV REDDY ARAE You can look at price comparisons on this site: https://www.atlassian.com/software/jira/pricing Cloud will be cheaper. Regards 

Hi @[deleted] If you are referring to the built in jira software reports there is not much you can do. I recommend you visit the markerplace for reporting plugins where you can customize. Marketplace partners will comment on the post. Regards

Hi @Tony Montana Why don't you just use ctrl+c or cmd+c? Regards

https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

Hi @Tammy Jakubowski If the confluence space is anonymous, you would not take a confluence license. Regards

Hi @Seth Hettich You will have to play with the string and date smart value functions. String smart values: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/ Date smart values: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ Regards

Hi @Jean Bien-Aime Are you referring to the created date of the ticket? If so, you will have to use a hack which is not recommended or have a new customfield that outlines when the ticket was originally raised.…

Hi @Nikhil Reddy Welcome to the community! You can either purchase them or use a free trial through the manage apps config options. Details on how to update the licenses: https://confluence.atlassian.com/jirakb/update-license-for-a-3rd-party-app-in-jira-server-429916493.html Regards

Hi @Robert L. Nowitzke Can you clarify what you mean by tweekaing? If it's just a name change, but all configurations remain the same (screens, workflows, issues types) as another project, you can use the share configuration option. Link on how to create project with shared configuration.…

Hi @Olga Sviridova Welcome to thr community First, I would check the workflow transition and see if there is a postfunction that assigns the ticket. You need sys admin permissions to check. There could also be a transition screen that asks the user to select assignee, check that too. Second, I would check the jira…

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Hi @Peter McGrane Welcome to the community! I would check what the audit log says. Can you share the logs Also, is the project where you are running the automation the same as IRT? If not, you need to ensure you set it as a global rule with multiple projects. Regards

This is great!

Hi @SR I would suggest creating separate reports and separate measures for each condition. Your formula is too heavy since you using descendants function. Then put them into one dashboard as counters for each report. Regards

Hi Danielle, Have you considered putting "1".

Hi @Matt Langley Welcome to the community. As long as the issue types have their own workflow you should be ok. You just need admin permissions to create a new workflow with the corresponding statuses. Regards 

Hi @Sofia Silva If you are paying for the app, contact the vendor directly for faster responses: https://marketplace.atlassian.com/apps/254/gliffy-diagrams-for-confluence?tab=support&hosting=cloud Regards

Hi @Susann Petzold Check that in the subtasks the fields are available in the create screen. Also check that the context of the subtask and parent have the same options. Regards

Hi @Nataly Naumenko You can try this solution here: https://community.atlassian.com/t5/Jira-Service-Management/Any-way-to-disable-Knowledge-Base-from-Jira-Service-Desk/qaq-p/1114478 Or you can also try…

Out: playing soccer In: peloton bike

Hi @Allan MacDonald I would suggest you share the features to atlassian here: https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html Regards

Hi @Pierre Stefanek Unfortunately this is not possible. What I do as a workaround is to publish the page, create the ticket and then press "e" to quickly go back to edit mode. Regards

Hi @Amel LAOUINI You can take a look at reporting plugins from the markerplace that provide the info you mentioned. If you want to build customized reports, I recommend eazybi: https://eazybi.com/accounts/1000/dashboards/5956-sprints-overview You can export the definitions and them to your environment.