Fabian Lim Community Champion

Hi @Colleen The functionality is available. Here you can find instructions on how to enable it. Link: https://confluence.atlassian.com/doc/likes-and-popular-content-278695530.html Regards

Hi @derwingmedina Unfortunately, this is not possible on cloud. Raise a feature request and see if it gathers enough interest to get it implemented. Regards

In that case, you will have to get a reporting plugin such as eazybi, time to sla. Look in the marketplace for various options. In our environment we use eazybi: https://docs.eazybi.com/eazybi/learn-more/learn-eazybi-through-sample-reports/samples-jira-issues/average-time-in-status-cycle-time Regards

Hi @Stefanie Howerton Welcome to the community! You can find instructions in the following link on how to create global templates: https://support.atlassian.com/confluence-cloud/docs/create-a-global-template/ You will need admin access. Regards

Hi @Emmanuel F-D Take a look at this video tutorial which uses jira automation to calculate times between status changes: https://youtu.be/S2ary5YG-7w So in your case you will trigger when the issue is created and it will stop the count when the agent transitions to waiting for customer. Regards

Hi @Daniel Vlad There is a feature request here where you can vote: https://jira.atlassian.com/browse/CONFSERVER-50323 Regards

Hi @Danielle David That's the correct method. What is the error you are getting? Regards 

Hi @Sally Slade You need to add the epic link field to the task issue screen. Here are the instructions: https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/ You will need to be a project or system admin to configure it. Regards

A great question. Would be interesting to know how atlassian does it now. We have premium support with atlassian and everytime I create a support ticket it gets redirected to a different project that gets answers right away. Before the premium support, it would go to another queue which takes longer. 

Hi @Mariena Quintanilla Mira este post. Tenes que chequear la opción de share with customer. Link: https://community.atlassian.com/t5/Jira-questions/Copy-quot-External-Public-Customer-quot-comment-to-linked-cases/qaq-p/1372785 Saludos

Hi @markus_goetz You may want to consider bigpicture, structure or upgrading to premium to used advanced roadmaps to easily see interdependencies across projects. Bigpicture: https://wiki.softwareplant.com/plugins/servlet/mobile?contentId=74416267#content/view/74416267 Advanced…

https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html

Hi @jiayu li Try these instructions on how you can synchronize the accounts. Link: https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.htm Regards

Hi @Rose Based on their documentation you have to be logged in to Tableau: https://atlasauthority.com/tableau-for-confluence/ I would ask the vendor if they have plans to bypass it. Regards, Fabian

Hi @kchoi Out of the box you cannot do it. You have to get a separate plugin in the marketplace. Search the forums and you will get lots of hits for recommendations. Example: https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-perform-sum-calculation-in-a-confluence-table/qaq-p/872029 Cheers

Hi @barbosa_s_alexandre I would recommend you open a ticket with atlassian support directly. They can provide you with the best recommendations on the upgrade. Especially if you are paying for it. Regards

Hi @Mina Hristova Ilieva Bigpictue would have been my first choice. The best way to find out is to go to the marketplace and try the free trials yourself and contact the vendors for demos. Based on your requirements, you may have to use various plugins to meet all your needs. Advanced roadmaps also could do the work, but…

Hi @Craig Cinder I would try this: Trigger: when a sprint is completed in board xxx Action: create smart value variable - sprint Id smart value Action: lookup issues with jql status = done and sprint id = smart value variable from above. Action: advanced branching and update the field over the lookup issues:…

Hi @Apryl Harris You will not be able to accomplish this via jql. You may want to ask the adaptivist group, scriptrunner plugin makers, for some recommendations. Regards

Hi @Aarti Walia Welcome to the community! Out of the box you will not be able to accomplish this. Look in the marketplace for reporting apps. In our environment we use eazybi for a similar report, but based in apptoberfest there are tons of reporting apps that could do something similar. Regards

Hi @kchoi Welcome to the community! Can you elaborate more on what you mean with "like in a excel spreadsheet"? A screenshot of what you are looking for wlli help.

#3 is the lie.

NPI. Vas a tener que buscar en el marketplace. Saludos

Great article. Thanks for sharing.

Hi @Salza A Kadir Welcome to the community! Here are the instructions on how to update it: https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/ Regards

Hi @Joey Bower You will need to review the workflow transitions. If you know exactly when this is triggered it would be easy to identify. Once identified, go to the workflow postfunctions and remove the automation that adds the participants. This video tutorial will help: https://youtu.be/RIKYX-z4meM Regards 

Hola @Juan Portero Cúal es el sw al que te refieres? Saludos

Hi @Iryna Heine Looks like you are using the correct syntax: https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/ I would try to re-index confluence. Copying @Daniel Eads from atlassian who may be able to comment on the algorithms used.

Hi @lauren.berra Welcome to the community! It looks like a know issue. Take a look at this post: https://jira.atlassian.com/browse/CONFCLOUD-71132 Unfortunately, there is no fix at this point. Regards

Welcome @Hakeem Olasupo !