Clark Everson Expert

Hi @Tiziana Pisenti Welcome to community. As you are on a standard plan there is not really a way to override yourself in as an admin so you would need to find the page to start. For the spaces he has access to you would need to via the override…

Hi Rohit, Welcome to community! While sometimes you may find answers for apps on the community, apps are very much like apps on your phone. So as there are thousands of them you may not find someone that can answer your specific question. I would recommend submitting a ticket to the vendor if you have not…

Hi Alma, Welcome to the community! For email settings, it is not possible to turn this on for other users. Email is a very personal thing and some people don't like email, myself included, thus the settings for how people want their email to come to…

Hi Scott, I know in data center the answer is without a plug in from a third party vendor the answer is no. Looking at what I can find for cloud the answer seems to be the same. If however you have a tool like zapier you could make this happen or alternatively look at the marketplace for a plugin and there are several…

Hi @Amorie van Niekerk Welcome to the community and I am sorry this is your first feeling of a product. I have raised this request to the Atlassian team on community so if you do not hear back from your email shortly someone on here can look into it. Best, Clark

Hi @Thejaswi S N Reviewing their documentation it doesn't seem to have the option: https://docs.eazybi.com/eazybi/publish-reports/create-dashboards However as this is a third party app I would recommend submitting a ticket to the vendor which you can do by clicking the messenger icon on the bottom right of the page I…

Hi Natalia, Welcome to the community. I would try doing chrome://restart and if that doesn't work then try restarting your computer. I may also recommend reaching out to your IT person as well as they may have done something on their side to limit access. Best, Clark 

Hi Jonathan, Welcome to the community! Is the automation rule showing anything in the log? Is the rule triggering more than once? If so I would check the JQL Best, Clark

Hi Neil, Yes I have so have many, and you just need to create new issue types. But do you have specific questions about it? Best, Clark

Hi Tobias, So the custom field description is the global one. If a field configuration does not have a description set it will default to the custom field one. It's best not to add any to the default field configuration scheme as you can't delete that from Jira and for some fields people may want to change a description.…

yeah doable, i wrote easiest because for something like your solution there would be a lot of checks people often forge i.e make sure the permission schemes all allow proper permissions to the executer of the rule, create the new issue type, migrate the data and then change the level of Initiative But that's why you always…

Hi Chris, Welcome to the community! I do not believe that this is actually possible even in data center as even in data center spaces tend to get tied to projects not pages. Confluence and Jira are designed to work on a space/project basis in regards of communication between one another. My personal suggestion would be to…

Hi Puck, So Hierarchy is a function of Advanced Roadmaps. Thus changing it the parent link more than likely won't go away (always test in a staging instance though first) however Parent Links really only function in advanced roadmaps. I can confirm from experience if you add a new level in between rather than above, the…

Hi @sava.slepcev Welcome to community! It doesn't appear you can exclude certain list however you can reduce the amount of notifications: https://support.atlassian.com/trello/docs/the-trello-app-for-slack/ Hope this helps! Best, Clark

Hi @Prasad Nagarale Looking at your version you are on 8.20.10 8.20 is what is considered a long term release. As vulnerabilities are fixed the long term releases are updated for two years You are currently 7 versions behind for the 8.20.x security…

Hi Oksana, You would want to look at some other smart value documentation. Original Estimate I am unsure on the type of field it is in Cloud but there are a lot of documentation on Smart Values[1] Custom fields of almost all types have their own pages. But the link I attached is a link to all the types so should help!…

@Tirshavira Andaristi More than likely the user published a blank page. Confluence wouldn't have deleted the data when the user left

Hi @Fabio Al-barrak There would need to be a trigger to trigger the action (ie a label) and if on a paid version you could use automation for Jira. https://support.atlassian.com/cloud-automation/docs/create-and-edit-jira-automation-rules/ best, Clark

Hi Sarah, Welcome to community! No it is not possible, as plans need to be able to show a hierarchy properly skipping levels doesn't show or even allow it to work. More than likely if you make the change you won't see the issues on the hierarchy until after you fix them but without further testing which I do not have an…

Hi Alecio, As long as you only have one workspace there's only one charge: https://community.atlassian.com/t5/Trello-questions/Trello-Premium-and-Workspaces-Users/qaq-p/2238598 Hope this helps and welcome to the community! If you get a chance feel free to introduce…

Hi @Tirshavira Andaristi Welcome to community! Sorry you have such a weird issue is what was the first thing to bring you to such a fun community! I have escalated this to Atlassian to look at however if you need a workaround this may work, but I could be wrong. Open the page to view it, copy the contents and create a new…

Hi @RAHUL BISHT Welcome to community! When you say custom charts are you referring to the charts that come with the product? If so no not really If you have a third party plugin like Rich Filters then yes for sure! Without knowing more about your instance though hard to say. Best, Clark 

Hi @Mykenna Cepek If you have the correct scriptrunner functions enabled you can do this but if not enabled they would need to be enabled by an admin issueFunction in parentsOf() should work if i remember correct Inside the () you have to write another JQL function inside "" and then where ever you would use "" in your…

Hi Hans, Did the user reach the plan from a shared link or did they access it by going to the plan directly. If the user is using a link to a plan, the shared links tend to be read only. If they click on Plans-> view plans then it should work Best, Clark

Hi @steven.martinez Welcome to community! In most cases the best thing to do is reach out to your companies IT team or IT support as they normally manage all systems or at least maintain a list of owner! Best, Clark 

Hi Steve, Looking at our Jira 9 instance it appears they did but too me at least understandably so. I do understand the frustration when things go missing. However, Atlassian as an Open company has always valued not creating inappropriate competition. Unfortunately too many people when looking at granular data such as…

Hi @Ashkhen Avetisyan Welcome to community! You would need to add issue types. Even in Advanced Roadmaps, Atlassians platform you need to create additional issue types. One Issue type can't serve on two hierarchy levels Tasks and Stories are seen at the same level This guide is helpful for…

Hi Rose, Welcome to community! It would not be something native but at least on server it can be done via development: https://community.atlassian.com/t5/Answers-Developer-Questions/Ist-it-possible-to-customise-user-profile-CONFLUENCE/qaq-p/477326 With cloud you would more than likely need to look at the…

Hi Christoph, Have you tried a different chrome based browser like firefox or brave? If that does work then I would first try chrome://restart and if that still doesn't work you many need to reinstall the browser. if not it may be a chrominum based issues Also after doing chrome://restart restarting the computer is helpful…

Going off what Nic said, the pages you show are only one tab of about 7 for board configuration There are columns, quick filters etc to configure. Especially if you created a new board some of the statuses may not be mapped