Clark Everson Expert

Hi @Martyn Pearson Welcome to the community! With the information you shared it should be showing. However boards are really just views into filters. And within the board settings you can filter inside of filters. So without seeing actual screenshots my best guess is you have either a filter enabled on the board or you…

Hi @Evalaji Jones You can't search for new issue types via JQL. If a new issue type is made that doesn't indicate an issue has been created with it in the last 7 days. Via JQL you can only search for issues of a certain issue type being made in the last 7 days, but you would need to know the issue type you want to search…

Hi Umar, From a basic agile perspective jira with roadmaps alone does this. There is no tool that accomplished this on its own. What I mean by this is that in agile it is expected that each team learns their work capacity over time. A team may very well overestimate at the beginning but they should be doing retrospectives…

Hi @Jurica Petricevic there are members of the structure app on here but I would as it’s been a few days recommend submitting a ticket to them as well just so this doesn’t get lost. In general for third party apps the most sure fire way to get support is to reach out to the vendor. happy new year! clark

Hi @Michael Johnston do you have a test instance? If not I really would recommend having a test instance where it’s a mirror of your configuration even for data center environments We even at red hat do it this way for all our upgrades and we do it the method you mention. We use openshift however. so in practice doing one…

Hi @mariana_triveloni welcome to community! Is your board a copy slot another board? For example, is it like an onboarding checklist someone provided you or is it something you created yourself? if it’s something shared with you I would recommend reaching out to your manager and they can probably recopy the original…

Hi @Robert Ryks Welcome to the community! Confluence doesn’t have that ability out of the box. to my knowledge there are no plugins for it. Even with jira this isn’t an option either. Labels really are just meant for index searching I do see you’re on server though, and server is being deprecated in 2024. I know that urls…

Hi @Craig Lashley @there should be groups for each product go to the groups section and look for a group like jira-users or confluence-users or something similar. In cloud normally adding someone to a product should automatically add them to those groups but as that’s not working adding them directly to the groups should…

Hi @Venroy Montaque Welcome to community! Looking up that reference that article seems to be one on your own confluence instance at your company. I would suggest reaching out to the author of the article directly and asking. Without access to the article or context of the company it would be hard for anyone here to give…

Hi Lovisa, This wouldn't be possible with native trello. But if you have a power up that can copy cards and sync them between boards like Unito you could do that: https://trello.com/power-ups/595e989fa8f137d2af456fd4 Hope this helps! Best, Clark

@Devin Mercier Welcome to community! When it comes to apps on server versions it's usually best to partner with your Jira admin. There are something that can get in the way of the app but would need to be fixed by the admin. The documentation can be found…

Hi @Jean-Francois Leblond Welcome to community! I do not see it on Atlassian's roadmap: https://www.atlassian.com/roadmap/cloud?&search= I do see a feature request for the old editor but i do not see one for the new editor. You can submit a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa For the…

Hi Lindsay! Welcome to community! Sometimes people who are directly connected to BigPicture do post on the community. However the fastest way for support maybe to submit a ticket https://jira.bigpicture.one/servicedesk/customer/user/login?destination=plugins/servlet/desk/portal/1 Best, Clark

Hi @Michael L Bishop Welcome to Community! Search in confluence isn't that advanced by default. There maybe an app available in the marketplace but not that I know of The best way I have found to search is to filter my search results down to the space you want to search or author and then search for what you are looking…

Hi @Vijay Singh There is not. You maybe able to build something using atlassian forge: https://developer.atlassian.com/platform/forge/ Otherwise you would need to purchase an add on for this. Best, Clark

Hi @Jon A When you say time you mean time spent working on an issue? If so this is going to be really difficult to get accurate data on You would need all of your team members to log the amount of work they put in to every story. This by default is manual If you do not have something like scriptrunner in your instance then…

Hi @Sandra Santos Welcome to community! I would start with this but it sounds as if you may have already done this: https://support.atlassian.com/trello/docs/deleting-a-board/ After this if you are using a company trello I would reach out to your IT team or Trello owners as they should be able to delete it and may have…

Hi @Miguel Clemente Welcome to community! This would depend on the type of plan you are on and if that user is on other boards. Depending on the boards they are on though even if you remove them from yours they may still incur a charge. However it is very easy to add them back to a board and there won't be any data loss on…

Hi @jo.mcnaughton I would recommend reaching out to the vendor. When it comes to third party apps, as there are hundreds, it's often difficult to troubleshoot and there is no guarantee that members of their development teams are part of the community. You can reach them…

Hi @Jianquan Zhang Welcome to community! Can you share the rules that are impacted and what the audit log for those rules say? The community loves to help but automation rules are a case by case basis as they really are just scripts without code. Best, Clark

Hi @Prakash Rao Welcome to community! Confluence has a whole slew of macros that can be used. Table of contents is one of the macros You can find the documentation for this specific macro here: https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/ Overall more about macros can be found…

Hi @emma.dube1 Welcome to community! It is possible to use specific dates within JQL you just need to make sure to format the dates correct i.e. createdDate >= "2017-11-16 14:00" and createdDate <= "2017-11-16 23:00" The JQL operators page is probably the best resource:…

Hi @Joel Lawler Are you the admin of your instance? If so you can look at the filter by typing "gg" and going to the admin filters and/or boards panel and verify you weren't locked out or permissions weren't changed. If not then I would recommend submitting a ticket to your instance admin. If you are unsure how to do this…

Hi Angela, There are some powerups you could use: https://bigpicture.one/trello-gantt-free/ Or the premium version of trello has a similar function: https://trello.com/views/timeline Best, Clark 

Hi @[deleted] You would need to use an automation rule to do that. If you are on server you may not have Automation for Jira but cloud and data center have it. This older thread may help you…

Hi @Arun Biju For the specific filter drop downs you are sharing you wouldn't be able to get quick filters on the board like that for company managed projects. The reason they exist for Team Managed projects is Team Managed projects are fully self contained. Where as in theory a company managed project could include every…

Hi @Nuno Fernandes While you may find some users on here familiar with XRay for app specific questions it's usually best to submit a ticket directly with them. Once you have an answer though I do recommend sharing it back on the community for future people when they are searching! Here's the support…

Hi Alexandra, Have you already created the issues elsewhere? Otherwise one of the advantages of advanced roadmaps is you can quickly and easily create issues in Advanced Roadmaps directly, and this tends to be faster than doing it outside the roadmap. Once you publish the changes it will create any unpublished issues. It's…

Hi Sai, There are hundreds of apps in the marketplace so while someone maybe able to recommend one they may not. Often for market apps it's best to look yourself and reach directly out to those vendors as they aren't all on the community. Often times something to consider with free apps is they have limitations or they may…

Hi @Theresa Gothard The only potential way would be via JQL: https://support.atlassian.com/jira-software-cloud/docs/configure-swimlanes/ Best, Clark