Clark Everson Expert

Hi @Vow by Zo Welcome to community! Without being in your instance it could be a browser issue, have you tried a different browser? I know it sounds rudimentary but when was the last time you restarted your computer? As it looks like one image have you tried deleting and reuploading that one attachement? Best, Clark

Hi @Mike Hadaway Welcome to community! The approvals page is really meant for approvals in process. This isn't just for atlassian tools, this is pretty industry standard For your needs I would recommend making a dashboard that has different filters for each of those statuses you mentioned and displaying them in the…

Hi @Jay Keck Generally for app specific questions reaching out to the vendor is the best bet. I do know that error 400 tend to be user side errors so I may recommend trying incognito or something with no cache on your browser, but beyond that pulling har files and reaching out to the vendor directly would be your best bet!…

Hi @Bhargavi Vasa I have never heard of such a limit size wise and have been using confluence since version 7, so one after version 7 at the latest. I think though there maybe a server side setting that has been enabled if you are running into a size limitation Best, Clark

Hi @Hayden Ellison Welcome to community! Looking at this, this tool is a testing suite. Generally for these you would need to have an app that can orchestrate the integration, which it seems you have but isn't working. I do understand that Inflectra Corporation is saying it's atlassian but generally the app maker (which…

Hi @[deleted] Welcome to community! To answer your question, you would need to make an automation rule to convert the CC users into watchers. However Automations are limited so I would also ask for you to elaborate on why the built in function for creating tickets isn't working for you? Figuring that out would be the more…

Hi @Mahekkumar Chaniyara Welcome to community! I would recommend taking all of your logs and opening a ticket with atlassian support as they ca generally review logs in more detail to determine the issue. And can also check in your database if there is anything uniquely going on Best, Clark

Hi @Raghav Rao Welcome to community Based on your description you have an advanced roadmap plan and a rich filter dashboard. Those are actually two separate things so what you are trying to accomplish may not be possible. Plans are not really dashboards, dashboards tend to be gadgets, and while rich fitlers as a plugin…

Hi @Eugen König Where and when is this data being entered? is it for ticket updates? new tickets? A lot of this can be done via automation but the how depends on the exact when to it. And there maybe multiple automations needed if there are multiple whens In general though it would be some combination of screens and…

Hi @M. Rizwan Welcome to community! I would recommend reaching out to your internal admin for both products. In my experience this is intentional if companies are using reverse proxies in front of their products. But without knowing your exact environment details that is hard to determine. But if that is the case and your…

Hi @Mayu Tomozoe Welcome to community! These types of issues are hard to troubleshoot without concrete steps to reproduce. I would recommend trying to figure out exactly when it is occuring if possible. And if not when it does occur to capture a HAR file and working with your admin at your company to submit it to atlassian…

Hi @Tina This type of question,as it's more developer related I would recommend posting to the developer community: https://community.developer.atlassian.com/ The developer community will have people with more development knowledge rather than atlassian knowledge. There are some developers on here, just not as many as…

Hi @Vasiliy Ganchev I do not believe you are. However with that said this is one reason over the next few months Atlassian is rolling the goals directly into Jira! Once they do that the integrations will be much more seamless! Best, Clark

Hi @Manisha Welcome to community. Copies tend to be exact copies and then you would change the underlying artifacts after. This is because without underlying artifacts, such as in this case filters, the copy would just be blank Hope this helps! Best, Clark

Hi @Sam I would recommend reviewing: https://wiki.almworks.com/documentation/structure/9.0/data-center-and-server/sprint-planning-with-structure-173310624.html If that doesn't provide enough answers I would recommend reaching out to the vendor and they can provide support!Best Clark

Hi @Katie Nix For number 1, it is possible to train AI on your own data but this actually wouldn't be an LLM for this type of AI. This would happen prior to even getting to an LLM, this is actually the foundation of AI. If your company has a data scientist they would be the best person to talk to, if not you may want to…

Hi @Golda Nancy Y Time tracking per ticket is strictly for one number In general this is how agile works as agile is more about team metrics than individual metrics, and Jira at it's core is an agile work tool If it is really needed to track individual hours (I generally would only recommend this if the law requires it or…

Hi @Vasiliy Ganchev There could be a few issues going on here. Without seeing screenshots of your different plan configuration pages my only guess from experience would be to check the age of the epic close date wise and verify that your plan can see issues that were closed in the period of time. I cant remember but I…

Hi @John Lawlor Generally if you have an API token you may not even need your username. However I am unsure of interaction with C# though there are extensive python jira libraries for both cloud and data center: https://jira.readthedocs.io/ Best, Clark

Hi @Florian Schüller More than likely not. Attachments in Jira are not actually secured in the sense of how a system like box or drop box have attachments. We have a very large public instance and when it comes to working with customers the general guidance we have gotten around attachements is to use a secondary system.…

Hi @mawi With third party applications you may get someone familiar with it. However there are many apps int he marketplace. I know i have never heard of the mxgraph app. If you haven't already I would recommend reaching out to the app developer. If you are not the Atlassian Admin at your org you can reach out to them and…

Hi @amanda.parshall Welcome to community! Are you referring to a table? or a page or space in Confluence? Overall Confluence is a database and generally, especially in cloud that is not accessible to users. If you are able to take some screenshots it may help users provide a better answer Best, Clark

Hi @Chris Lee Are you in cloud or data center? Both tools have advanced roadmaps but they do work differently Data center documentation can be found here: https://confluence.atlassian.com/jirasoftwareserver/dependencies-in-advanced-roadmaps-1044784190.html And…

Hi @Martin Dumb Welcome to community. Not sure how many in depth answers you will get here as this topic tends to be a very long winded answer for most. At least at the companies I have been at, the Atlassian ecosystem allows for better collaboration in some way Cost effective wise, having evaluated many tools, Atlassians…

Hi @Hyeon Seop Lee Can you please share how you resolved it in case someone else runs into the issue? Much Appreciated!

Hi @sai Welcome to community! The Jira system languages can be installed but you still would need to pick one main: https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-application-options/ Users then have the ability to choose their preferences, however keep in mind not everything will take it, it…

Hi @Jeevitha This may not be 100% right as I asked gpt and have not tested it or cleaned it up but it should be a good starting point for code: import requests # Base URL for your Jira instance base_url = "https://your-jira-instance.com/rest/api/3" # Jira Software Users group name group_name = "jira-software-users" # Jira…

Hi @serge calderara This would be something to change via permissions. The ability to access a project and to create in a project are separate permissions. If the ability to create issues is not part of a specific role just for issue creation I would recommend making a new permission scheme that removes the ability for…

Hi @Victoria Luskin I just tested this on my instance and it looked like it worked: issueFunction in issuesInEpics("labels = TEST") AND created > "2024-01-01" So it may just be formatting. Hope this helps! Best, Clark

Hi @Jacques Dussault This should work: resolutiondate >= startOfMonth(-5) AND resolutiondate <= endOfMonth(-1) AND fixVersion IN releasedVersions() However I would scope it to specific projects Best, Clark