Clark Everson Expert

Hi @myles megaffin Welcome to Community! Yes you can, the names on the left are the heirarchy configuration. The names on the right are the issue types assigned to it However lets say you have two issue types and users use roadmaps it will have the same name in roadmaps The way I prefer to do it is to keep one issue type…

Hi @Matthias Flury I understand your frustrations. However if a vendor is not providing you proper support I am not sure that moving away from the Atlassian overall is the best solution. It sounds like an issue with the product team of scaffolding instead, of which Atlassian can't be responsible. Similar to how Google or…

Hi Maria, This would usually require integration with the other tool and may need more than scriptrunner (more than likely does). You would need a tool (custom app most likely unless the server hosting it has an app, like aws has some apps) in Jira that can call those assets However, there could be security concerns making…

Hi @Shah study Windsor Revieiwng what I can find including the third party app Refined which is a new overlay for Confluence this can't be done in Cloud. In Data Center it maybe possible but it would be unsupported as it would require custom scripting https://marketplace.atlassian.com/addons/app/confluence Best, Clark

Hi Hannah, Reviewing community it has not been announced yet in regards to what will be limited. I would recommend following: https://community.atlassian.com/t5/Confluence/ct-p/confluence and when they post any announcements they show up there. The Whiteboard feature was a new Beta Feature so date announcements tend to…

Hi @Rajmeet Singh This will be one that Atlassian will need to look at but can you review: https://community.atlassian.com/t5/Jira-Software-questions/error-while-adding-a-new-issue/qaq-p/1224220 There are additional instructions there of the information they will need Best, Clark

Hi Kal, Welcome to community! Your idea is a pretty good one! Combine that with automation and you could continuously improve it to meet your needs Unfortunately the changed operator of JQL doesn't support the sprint field, so the way you are doing it is a good starting point Depending on the metrics you are looking for…

Hi Jordan, We used to use google chat and some still do however many issues with integrations were found. It maybe possible but a custom app at your company would need to be made. It's not something where an app already exists on either side out of the box or even to purchase. Best, Clark

Hi Noa, Welcome to community. I wouldn't generally recommend hyper focused applications that only do one thing. The reason is the more apps in the instance the more impact they will have on users. For something like this my general suggestion would to be look at a more agnostic tool like Miro and configure the boards to do…

Hi @Julian Butler How often do you plan on doing it? If you plan on doing it often then i would recommend looking at plugins for it. Otherwise what type of data are you looking to transfer? The reason I ask is generally in a dev environment it isn't recommended to have the issues and some other data like user data…

Hello, I don't have those fields in my instance or even comparable ones to test but the JSON may possible be off. Myspacing below maybe off but even the target fields have custom field values so possibly try that { "fields": { "customfield_XXXXX": "{{issue.customfield_YYYYY.jiraDate}}" } }

Hi @slucchesini Welcome to community The system dashboard is built into Jira. An admin can configure it but if something like what you did occurs, when the system is restarted it will replace it with the default dashboard made by Atlassian. If you have a stage instance or dev instance you can recreate it from there,…

Hi A Sofie, Based on your example question the JQL would be "For example, I would like to see all issues whose target end is from today backwards... if that makes sense. " "Target end" <= <span>startOfDay</span>()Per my custom ChatGPT bot, I verified it works!Best,Clark

Hi @Julia Ruggiero Welcome to Community! How is your trello managed? Normally their account needs to be disabled by another admin, but if they were the main admin you may need to reach out to Atlassian. However if your company uses SSO, even if it's through a google account you can be assured they do not have access any…

Hi @Don Chandler Welcome to community! When it comes to third party apps of any kind you may find users on the community that can help. Especially with popular ones. However there are thousands of apps, similar to phones. With that said, generally the quickest path for support is to reach out to the app maker, in this case…

Hi @Omar Vicente Rosales Acosta Welcome to community! Reviewing those error codes, 4xx based errors are generally user based errors. This could be for any number of reasons, browser, internet connection, cookies. I would recommend restarting your computer, and trying again. But as they are user based errors I would…

Hi @Markus Thürmann Welcome to the community! The tooling doesn't allow for the changing of hotkeys/shortcuts. They are hardcoded for both cloud and data center Looking at their current feature requests I do not se an open request for this change in Jira, only Confluence, so you can always feel free to open one. Best, Clark

Hi @Almighty Drake Looking at it I don't see any mistake, but I can say sometimes when using things like excel or google sheets etc to save CSVs they don't always format correctly. I would recommend opening it in text edit or some other basic text editor and then re-saving it. That generally works for me. Best, Clark

Hi Pete, For these types of things it's very much manual work there isn't really a way to look it up natively with Jira to report off of. You would need a third party tool for dashboarding or reporting such as easy BI: https://community.eazybi.com/t/sprint-goals-for-current-sprints/7037 Or utilizing the rest API. When you…

Hi Paula, Welcome to community! There is a confluence QA[1] add on. However there is no AI for answers for this. AI is pretty new to the industry so each company is going about it differently. Atlassians primary AI focus right now is a chat bot that works with it's Service Desk offering. This can be used with Confluence…

Hi Damien, Welcome to Community! Do you have any apps in your Jira? This isn't a native feature of JQL, you would need an app like scriptrunner to use JQL queries such as linked issues of. There are other JQL apps too but without an app you won't be able to do this via the UI Best, Clark

Hi @Don Hames Depending on what you are looking for that generally would be the tasks of a Jira Admin, which is why having one, whether it be an Atlassian Partner or hiring someone. If you're looking for specific functionality such as finding fields that have duplicate names etc, then there are apps like optimizer for…

Hi @Cyril James Yes this is possible and normally how it works by default. However, the Initiative level would need to be configured to be above epics. Beyond that though can you share screenshots of your data source configuration and what your filter looks like, there maybe an issue there

Hi @Jonny Polivka Generally for first party tooling, which hipchat is, you only want to disable. Only third party apps should be removed. Best, Clark

Hi @assaf.haydu Welcome to community. In regards to the changes, generally with cloud products (not just atlassian but overall, both personal and professional), even if you can currently go back I would recommend getting used to the new layout. At some point in time those changes to go back are fully removed and users have…

Hi @serge calderara You may also get some other responses beyond mine. However one thing to consider is 9.11.2 is not an LTS version so many data center users won't be using it, as one of the primary reasons for data center is stability, hence a lot of Data Center users use LTS versions Things to check. Does this happen…

Hi @Gabriela Koleva So for data center even it's a pretty new feature to be native. Adaptivist just rolled out their update for behaviors for scriptrunner: https://docs.adaptavist.com/sr4jc/latest/features/behaviours Even on data center up until recently that was the way to do it and for cloud seems to be the way to do it.…

Hi Tive, Atlassian discontinue their Mac app, so unlike trello that has an app, Jira is just a general webpage For a mac depending on the browser you are using you maybe able to do this: https://timesofindia.indiatimes.com/gadgets-news/how-to-put-websites-as-apps-in-your-mac-dock/articleshow/104006649.cms But I am unsure…

Hi @Anna Zakoyan Welcome to community! When it comes to overall workflows they are very much individual on a company basis. It would be very difficult for any individual on here to recommend the best path for your company without working with your end users and finding out how they work to design a process that works for…

Hi @Lucia Caruso Welcome to community! Yes the information is private if you aren't sharing the board. If you just setup your own trello it's private. If it's through your company you would want to check your settings and partner with one of the admins at your company. Best, Clark