Clark Everson Expert

Hi Aditya, I am unaware of any service desk solution that allows for this. I have used ServiceNow, Zendesk, JSM and and older tool, and for a situation where the wrong form was filled in it always required manual migration. Now if there was a situation where someone choosing a specific select list field would trigger it to…

Hi @Purushottam Khandagale Can you ellaborate what you are trying to do with powershell?

Hi @JiraLearner Confluence is meant to be a documentation based wiki, not for building out plans etc. You would need to integrate in some manner a tool for this, it could be as simple as taking screenshots from a Jira plan, or as advanced as getting a plugin that links between Jira and confluence or some other external…

Hi @mderksen Welcome to community! So Atlassian intelligence is like combining snowflake and tableau into one product, it is not a chatbot That is not to say Atlassian doesn't have a chatbot, however it's chatbot is in Jira. For confluence Atlassian does have…

Hi @Cassandra Fitzgerald Welcome to Jira! While that would be a great idea these two were designed for separate tools, one for Jira and one for Confluence. While often these two tools eventually do share this type of functionality across systems in generally takes a couple of years just as with new functionality most…

Hi Martin, Welcome to the community! Looking at that you would want to follow the instructions for the basic edition. However if it isn't working then most likely not. Also keep in mind for basic users in general, if it isn't available it's most likely because for the average user from a UX perspective this would be way to…

Hi Austin, Trying this out myself and we are on a higher version then you, 9.12.x I am not able to reproduce this. I would recommend first reaching out to your company admin as it maybe something configured on the company level and then after sending support zips over to Atlassian, which your company admin would know how…

Hi Ralph, Welcome to Community. Based on the research you've done this is as far as any of us would get as well so kudos to you. More than likely the functionality you are describing is similar to pager duty etc which requires an assignee or a group being set. The only way around this would be to have accounts in your…

Hi @surendra prabha Welcome to community! To my knowledge for using python with confluence it would need to be something accessible in the API. I do not believe space backups are something that can be accessed via API. If your system has ScriptRunner you could make a scriptrunner job that exported confluence spaces on a…

Hi @Mary Van Eker Welcome to community! Yes you have hit an interesting thing. The way to fix this is to reopen the release, then close it Hope this helps! Best, Clark

Hi @Mahekkumar Chaniyara I am a bit confused one what you are looking for an update on As I mentioned in my previous response once you have your log files you would want to open a request with Atlassian Support: https://support.atlassian.com/ and they can review your logs Best, Clark

Hi @Nikola Nedoklanov Atlassian Atlas is very much a beta project hence why it's included. It does sound like you found a bug and I would recommend clicking the request assistance button and submitting it to Atlassian. A lot of the features of Atlas are being integrated directly into Jira over the coming months which…

Hi @Uppari Veeresh Welcome to community! I would recommend using automation for jira rather than scriptrunner for something like this. It would be much simpler and easier to provide support on if something breaks. Generally you should only use scripting if you need to, in this case it shouldn't be needed though If you…

Hi @Mehboob Rehman Welcome to community! Are you using Jira Service Management or Jira Software? If using Jira service management you maybe able to accomplish this with built in functionality like documented here:…

Hi @Ravi Kumar K CMJ only works with certain third party apps for migration. If it is one of there supported apps you can reach out to their support here: https://appfire.com/contact However most likely you would either need to manually transfer the data or work with the company that makes the test software app for…

Hi @Dhiraj Kr_ Gupta Generally for apps yo may find someone on the community, however there are thousands of apps, so less likely unless it's a popular app, ie scriptrunner or structure. The best place for support would be to reach out to the app vendor: https://confiforms.com/jira-issues-in-confluence-with-confiforms…

Hi @Trieu Long Ho Welcome to community I am not sure this is possible, I believe draw io needs to be accessed via the ui utillizing this plugin: https://marketplace.atlassian.com/apps/1211413/draw-io-diagrams-for-jira?tab=overview&hosting=cloud but you can review their documentation here:…

Hi Karen, Welcome to community! It depends on what specifically you are looking for Atlassian has a whole library of plays as an example: https://www.atlassian.com/team-playbook All of their training is now free: https://university.atlassian.com/student/catalog There is a plethora of atlassian creators that share content…

Hi @Dharmraj Chauhan There is no built in feature to do this. Anyone that has access to close sprints can close them at anytime.This is because if al work in a sprint were finished early, you wouldn't want to bring new work into a sprint from a reporting standpoint, at that point a new sprint should be started With that…

Hi @Stephan Vietz Welcome to community If the data is being populated from gitlab you would want to get a webhook from gitlab: https://docs.gitlab.com/ee/user/project/integrations/webhooks.html And then you can use automation for Jira The input for the automation rule would be set for trigger: when an incoming webhook is…

Hi @YongHoon Bae Have you tried a different browser to see if it's a chrome specific browser? I do see this bug in their queue but doesn't seem like your specific issue: https://jira.atlassian.com/browse/JRACLOUD-65818 Best, Clark

Hi @shravan gatty Welcome to community! I see it's been several weeks, have you opened a ticket with Atlassian yet if this is still occuring? If not I would recommend reaching out directly to Atlassian, there should be a button at the top " Need some additional help? Request assistance from the Atlassian Support team."…

Hi @amanda.parshall Ah looking more into that, it's actually a new feature I was unaware of. From what I can see in the documentation it should be available, however if it isn't showing (as it's a beta) you may have found a broken feature and I would recommend partnering with your admin to submit a ticket to Atlassian for…

Hi @Katie Nix It would be Atlassian Intelligence to my knowledge: https://www.atlassian.com/platform/artificial-intelligence For the first, LLMs are where you would ask it what it thinks, but you still do the work(think asking google). But the model on the backend would be what determines that, hence the training data. If…

Hi @Agustin Rovero The limit for max results is set on the server side, 5000 is actually very high! Generally it's 1000 You would need to set a loop to go through pages This is the code we use: # Run the JQL query and get the projects proj_dict = {} while True: issues = jira.search_issues(jql_query, maxResults=max_results,…

Hi @Bharath Prakash Welcome to community! Are you saying you want to have an automation that syncs pages between sales forces and confluence cloud? If so, this would require the development of an app using something like atlassian forge:https://developer.atlassian.com/platform/forge/ Otherwise can you elaborate on your…

Hi @Chris Lee In data center at least in jira 9 it would be Add a dependency To add a dependency to an issue in your plan: * Hover on the schedule bar for the issue to which you want to add a dependency, and select the + icon. Selecting the + icon on the right will create an outgoing dependency, while the left will create…

Hi @Paul Sutherland Welcome to community! Looking at what you are trying to do you are referring to indivudal spaces correct and not the entire confluence database? If so(based on the my_test_space) you would need to go to the space settings and then export the space In the new confluence you would need to import the space…

Hi @Prasanna Jyothi Welcome to community! I would highly recommend developer.community.atlassian.com as there are a lot more developers in that community However there is an extensive python jira library as well you can start with that may help with some of your problems: https://jira.readthedocs.io/ Best, Clark

Hi @Mike Bagins Welcome to community! All documentation on the google sheet integration can be found here: https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-sheets/ There is some general QA to troubleshoot through why it isn't working as well. I do also see your hosting environment is unknown, so…