Clark Everson Expert

Hi Corey, so yes and no. Only if transitions or statuses have the exact same name do they get the (1) having multiple incoming transitions including all transition will not be the cause of this. The all transition will not have that name or cause this issue. There can actually be very valid reasons for there to be an all…

Hi @Corey Hill Welcome to community! Unfortunately this is one of the many hardships of being a Jira Admin. This is a pretty manual task. What you would need to do is go and add "QA in Progress" to all workflows where "QA in Progress (2)" is used with a transition from "QA in Progress (2)" to "QA in Progress" and moving…

I’m not too familiar with the logs directly hopefully someone else can chime in

Hi @Kishore D The out of the box functions are limited. So if you don't have one of the aforementioned apps it's not possible. To do it all you need a plug in. If you want to do it in post functions, ScriptRunner if you want it outside and a little more user friendly, if you don't know how to write scripts, then Automation…

I would love to take part

Hi @Kishore D This isn't something that owuld be available out of the box. If you have Data Center you maybe able to do this with automation for Jira. Otherwise you would want to look at scriptrunner and you would need to script this. Best, Clark

Hi @Madhura A There will be many cases as a Jira admin where you need to work with the user to make sure Jira stays functional. The best thing to do as a Jira admin is to work with them on what they are actually trying to accomplish and finding the best way in Jira to do it to prevent long term performance issues. This may…

Hi Micha, If you go to the Content Tools, and the page tree, are the pages properly nested underneath the top level pages they should be inheriting from? If not I would re-nest those pages. If they are then try to un-nest them and re-nest them for the permissions to apply again. If that doesn't work what version of…

Hi Madhura, I would advise against this. Labels can be entered incorrectly very easily. If you are going to hide things in transitions that you use a field where there can't be data put invalidly such as a select list custom field Best, Clark

Hi Karl, Can you attach screenshots of the configuration? This sounds like there is a board or filter also configured in that plan. Also is this for Cloud or Data Center? Best, Clark

Hi Alfredo, Yes, and Atlassian's documentation is correct. You want to setup an intermediate instance. From there you download the project and upload it. You make sure to align it's default schemes to the one in your production environment. Then you migrate it it. I recommend migrating it into a staging environment first.…

Hi Steve, It would need to be rebuilt, you maybe able to query based off of edited issues in the last day as outlined here: https://community.atlassian.com/t5/Jira-Software-questions/Restore-a-deleted-Sprint/qaq-p/677095 But as cloud doesn't give you direct db access it would be hard to do. Best, Clark

Hi @Ellen Grace Henson Welcome to the community! There are some you can find in MarketPlace: https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=google You may also be able to do it using iframe, however keep in mind opening up your instance in such away does pose security risks. I do not see…

this is also an issue in data center and cloud. always good to scope custom fields for performance!

@SLangley thats a possibility. I did a cloud migration over 3 years ago so a lot may have changed. It's always recommend to do a test migration first. So the vendor is probably right but you should do a dry run. Atlassian can wipe your instance after so you can start fresh.

The only way to restore deleted content is to restore from a backup. But preventing it from happening is the best thing to do usually

Hi @Conrad Redlich welcome to community! are you using the same atlassian account for both instances? if so you should be able to see everything from start.atlassian.com or admin.atlassian.com(I think maybe .net) if they’re different accounts though not sure it’s possible. best, clark

Hi @SLangley when I did this migration a few years ago, those are all deleted. I believe this is still the same. Users should post any changes prior to any migration or upgrade as a general best practice. best, clark

Hi @Garden16_ I would recommend reaching out to the vendor and asking them. It may or may not be a feature but vendors can normally answer questions about their apps best. https://marketplace.atlassian.com/apps/1219808/recycle-bin-for-jira?tab=overview&hosting=server In general this isn’t a function of Jira, if something…

Hi @Pedro Webster welcome to the community! Yes there is you can enforce MFA! https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/ best, clark

Hi @Lauren Ochs can I ask what exactly are you trying to do in trello? Without giving a credit card you can already do a lot in trello. however to get a premium trial of any atlassian product a credit card is required. depending on what you’re trying to test you may not need it. best, clark

Hi Vamsi, Welcome to community! Unfortently in the cloud version you can't create a program which would allow you to do this. What you would need to do is make a filter of all the different plans using OR statements in JQL and then make a new plan. Hope this helps! Best, Clark

Hi Sara, Not with out of the box tools. Though if you need to make a lot of issues I wouldn't necessarily recommend cloning then going in and filling out anyways. You could make a manual trigger automation rule however to do this, though I would advise against it. I would recommend either making the issues in Advanced…

Hi @Ezequiel Aguilera Welcome to community! For the Cloud environment it doesn't look like they expire currently: https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ However, once you create it you will not be able to view it again. Best, Clark

Hi Robert, Welcome to community Automation wouldn't be able to do it to this level of granularity. However you could trigger via a CRON job an email to all clients (or whatever the service desk accessing groups name is in your instance). This would send the survey. You would need to set up a script unless you've already…

Hi Stijn, You would want to use an automation Rule If you haven't played with automation before I would recommend tryingin Atlassian's playground…

Hi @Chris-Tyler Young Welcoome to the community! Built in to Jira there is no way to do this type of configuration on an indivdual level. You can do it on a board level as outline here:…

Hi @kishore karumanchi Welcome to community! This is an interesting topiic that doesn't really have a best answer There are some good articles out there on overall best practices: https://thejiraguy.com/2020/11/25/project-permissions-done-right/ https://www.tempo.io/blog/2015/jira-best-practices-jira-permissions However,…

Hi @FRBR National IT Welcome to the community! If the users login with their user account in Service Management are they able to view the ticket in SM directly? If not then they may need to be added to the ticket itself for it to show up. Only Agents can see all tickets via permission schemes. Otherwise users would have to…

Hi @Sean F_ You can use the iframe macro: https://support.atlassian.com/confluence-cloud/docs/insert-the-iframe-macro/ Beyond that you would need to purchase a plugin that can restrict beyond the limits of iframe Best, Clark