Clark Everson Expert

That second one is a different filter, it seems the same but there could be some limits with issuefunction epics of. I am unsure as it's advanced JQL and while it often works properly sometimes it can have problems as it's not native JQL. I would suggest reaching out to Adaptivist it maybe expected behavior or maybe a bug

Hi @Boleslaw Nowak I may suggest doing a branch rule for each one? see if that works Best, Clark

Hi @Prashant Shinde Can you share the board filters? What I imagine is that the board filter for board 1 is more locked down, where as the board filter for board 2 is going to be for the whole project. Best, Clark

@Haroon Habibi Are you trying to just get a count of subtasks in a more viewable way? If so you would need something like scriptrunner and a custom field that's scripted, or automation for jira Otherwise, can you elaborate? Potentially with a image? Best, Clark

Hi @Roxana welcome to the community. I would find out an issue or a couple issues from the user in reference and then Jira has a built in tool for this! You would need Jira Admin access, Site Admin access may not grant you this function You would want to use the where's my field option and put the user in question inside…

Hi @Supriya.Mandale , The built in functionality of Jira doesn't allow for this. You would need to get an app that does better time tracking in Jira to allow for more customization. The out of the box options are pretty limited as in most cases the functionality in-built is designed around using Agile in what I would term…

Hi Maria, There is no way to expand all by default with built in confluence functionality. You maybe able to script this using something like scriptrunner but it would need development work. Alternatively the way i would do this is for everything in the excerpts make a unique page. Then I would make two parent pages, one…

Hi @paul redmond I would recommend confirming with other team members if this issue is happening for them too. If not though, and maybe even still, the best path to start with is trying a different browser, preferably one with no extensions or an incognito window. If you haven't restarted your computer in a while that can…

Hi @Danilo Antonio Araujo Lopez Honestly project roles is the best way to do this as you mentioned. However you can do this by creating seperate permission schemes and having different groups pulled from an LDAP to the appropriate project. The reason Projects Roles is best though is scalability. What I mean by this is that…

Hi @Ankit Mahajan Story points only works with Scrum boards for Jira Projects. I am trying to find the documentation to share but can't seem to right now but I have looked into this in the past. Kanban by definition isn't supposed to work with velocity and in Agile story points are specifically for velocity tracking. So…

Hi @Harry Aiken Have you checked if you have custom fields tied to the migration assistance app? The custom fields don't tend to get removed even if an app is disabled. There could be other artifacts as well but many apps add artifacts in random schemes throughout Jira Best, Clark

@Carey Kiernan It's always recommend to test these in a lower environment but I don't think so to the best of my knowledge Best, Clark

Hi @Jürgen Scheffler How are you creating projects? Are projects being created net new or are they being created with a shared configuration? Also have you verified what the default language of your instance is set to? Best, Clark

Hi @Peruma Chinnasamy If I am understanding correctly your newer logs are working? And new ones coming out are working just some old ones aren't working? I ask this because in many cases my team has had to troubleshoot with Confluence even on our large instance we usually only need to refer to the newer logs, and Atlassian…

Hi @Radu Ichim I would recommend submitting a ticket to X-Ray support. A lot of questions on X-Ray I do see on Community go unanswered so unsure if they have support reps on here like other companies. Once you get an answer though I recommend adding it back on here! Best, Clark

Hi Siva, While it maybe possible and hopefully someone with more experience answers in that regard, depending how quickly your instance is growing this would add a lot of system performance impact. If everytime a field needs to query for existing issues, then everytime that field has new data being input it's also querying…

@Mridul Chulet Have you configured the teams for it? Capacity only works once all other parts of advanced roadmaps are configured. The document below should give you some details. https://support.atlassian.com/jira-software-cloud/docs/enable-capacity-planning-in-advanced-roadmaps/ Best, Clark

Hi @Emillie Benka Welcome to community! It's been a while since I used Trello but you can do this via Butler. This is the getting started guide for Butler: https://trello.com/en/guide/enterprise/advanced-features#get-started-with-butler Best, Clark

Hi @Malka Jackson [Isos Technology] This is how we did it but I didn't make this rule I just knew it existed. So I hope this helps. We are on Data Center

Hi @MARY USEN Looking in Atlassians feature request I do not see any requests for this feature. But you can make feature requests here: https://jira.atlassian.com/secure/Dashboard.jspa Hope this helps, Best, Clark

Hi @Rob Crick Reviewing older comments in community there maybe some workarounds but it doesn't seem like there is a complete way to stop it. https://community.atlassian.com/t5/Answers-Developer-Questions/Can-JIRA-issues-be-edited-by-2-users-at-once-and-lose-data/qaq-p/467084…

Site Admins and Jira Admins are two different things. jira admins is it's own group. Site admins is more for billing etc (amongst other thins)

Hi @Gail The only users who can turn of a multi-project rule are other jira admins or trusted users. If any audit log was to show it I believe it would be the one on admin.atlassian.com but if it doesn't I would recommend checking how many Jira Admins or Trusted users your instance has Users that have elevated access may…

Hi @Razvan Habuc I would recommend you reach out to testersuite You may find someone on here that has some answers but when it comes to plugins it's often best to ask the vendors. Best, Clark

Hi William, Atlassian did change comments with Jira 9, are they missing or is there a new format users need to expand? Are you able to reproduce the issue? Or is it just with some users? Have they tried resetting their cache? Jira 9 only shows 10 comments users would need to click the load more to see more. Best, Clark

Hi @Jagadeesh K Normally if the 500 error is only occuring with a plugin and not the whole instance the vendor should be supporting you on this. I would check your instance and see if you are getting any other 500 errors in Jira. If not reach out back to the vendor and inform them the error only occurs in their app. I have…

Hi @Maranda Butler Welcome to community! Normally that checkbox is an option you can do but you need to create a field for it, it's not something built in So if you are trying to do it via a checkbox then you would need to make a custom field for approved with a checkbox Alternatively you can just have an approved…

Hi @sxxntalxndr You can yes! However you wouldn't want to put client data or PMI information in it, but just for tasks you can I may recommend Trello though as it's a little easier for small group to manage and configure if you're team isn't very technical. Jira allows more flexibility but is harder to manage. Best, Clark

@nilo soto Out of the box no there isn't. You also want to be careful as too many projects can slow down an instance so you would want to review Atlassian's sizing guides for your instance. As new projects add a lot of schemes there are a lot of different objects that when users create projects and it isn't kept track of,…

Hi Pierre, Off the top of my head Rich Filters in tandem with ScriptRunner maybe able to do what you are looking for. Alternatively you may need to use an actual dashboard tool with something like Tableau etc As Apps are made by third parties, it's sort of like an app store for your phone. My best recommendation for any…