Clark Everson Expert

Hi Jordan, Jira is often a mess, which is why many companies end up hiring a Jira specialist. But in short no those ar eissue type screen schemes. Field configurations are different, they control what fields can be edited, or hidden from them. Often times there are other ways to do that to. So while the two are related…

Hi @Jordan Trinklein Jira is comprised of multiple schemes and these two schemes are different. Hence they can be different even if one is the same in a project. I would recommend reading an article I wrote a while ago that goes over this as it should help!…

Hi @anu gunjapa You can change it following an older article: https://community.atlassian.com/t5/Jira-Core-Server-questions/what-is-the-character-limit-for-multiline-text-field-in-JIRA/qaq-p/1460125 Keep in mind there maybe performance impacts Best, Clark

Welcome to community! This should get you started but I haven't tested it so I would recommend doing it in stage and building in additional functions and verifying it works before putting it in your environment. I can not be responsible for anything that doesn't work properly. import…

Hi @anu This is not possible in cloud. Even in data center where it is allowed it actually has major performance impacts so increasing it is not recommended https://jira.atlassian.com/browse/JRACLOUD-63007 is the issue you can upvote Best, Clark

Hi @Marcos Vinicius Martins Da Fonseca In confluence it is not directly possible and oyu would need a plugin if you want reporting If you just want it for tracking purposes I found someone else having posted a creative workaround but I haven't tested it myself * Create a new Confluence page to collect feedback responses.…

Hi @Sue Webber I have reported this to Atlassian but if you haven't already I would recommend submitting a ticket so the engineers can look at this: support.atlassian.com You can also review known bugs and modify the jql for the version though I don't see any at first glance:…

Hi @[deleted] This isn't something you can do with JQL. On a board, under backlog, you can click the 3 donts next to the sprint members and it will show workload by assignee and the total for the sprint. But this is not searchable in JQL without a scritped custom field and you would need a plugin to do this like…

Hi @Vasudeva Gupta Welcome to community! You can do some of this with native Jira functionality but it may not be as indepth as you are looking for. If these don't meet your needs I would recommend looking into a tool for dashboards like Rich Filters for Jira or EazyBI 1 Capacity etc * Two dimensional filter stats gadget…

Hi @Randy O'Neal Any service partner should be able to handle it. It's something that comes with being an official service partner. As you need to be able to sell in addition to having certs to be a service partner. I would recommend reaching out to the ones you met and find the ones that best align to your company and go…

Hi @Jacynthe_Thibault Can you try in your staging instance SELECT cwd_user.user_name AS username, content.title AS page_title, content.creationdate AS page_creation_date, content.lastmoddate AS page_last_modified_date, page_view.date AS view_date FROM content JOIN page_view ON content.contentid = page_view.contentid JOIN…

Hi Scott, This JQL should work, but keep in mind this will only work for epics because stories should be tied to epics issuetype = Epic AND "Parent Link" is EMPTY you can further restrict this to specific projects as well with an AND project in (x,y,z) Best, Clark

Hi @Cailin Che I am no expert but you can try this either but often times it's hard to get scripting help on here. You may have better luck reaching out to adaptivist directly. You would want to make a script runner listener and make sure to replace the custom field ids import com.atlassian.jira.component.ComponentAccessor…

Hi @Jehu Pineda I am no expert on Structure for Jira but one of those projects seems to be using the Structure for Jira plugin and the other a different Gantt Chart, maybe something is configured in the structure for jira plugin to disable automation. Also can you confirm both of those projects are company managed…

Hi @David Weir Can you check that the user has the same role in the project? If they aren't assigned the proper permission to assign versions they won't have access. Also make sure that they selected the same project. Sometimes even if they are in a project when they click create issue it may have a different project…

Hi @Rick Moerloos Can you try for the teamLabels.left this instead Smart Value: teamLabels {{#labels}}{{#if(startsWith("team/"))}}{"remove": "{{.}}"}{{^last}} ,{{/}}{{/}}{{/}} Smart Value: teamLen {{teamLabels.length - 1}} Smart Value: teamLabelsTrim {{teamLabels.substring(0, teamLen)}} It may not work but that's all i got…

Hi @Nick Blokker Language is not a system field. So this data would be part of a custom field. You would need to partner with your admin and have them modify and create different field contexts to have different options show: https://confluence.atlassian.com/adminjiraserver/configuring-custom-field-contexts-1047552717.html…

Hi @Karen Bottai Merging instances regardless of location is never simple. You can read the document here: https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/ But if you've never merged instances before I would recommend working with a consultant as a lot can go wrong. Best, Clark

Hi @Cali Brooks Welcome to community!! The project categories you've created should show, however are you creating team managed or company managed projects? For company managed ones if they aren't showing then that's probably a bug, however I would recommend trying a different browser.…

Hi @James Gigantes Welcome to community! Are you on server or data center? If on server like the tag says it's because you would need to buy the full version of the app which isn't possible on server as server is end of life. If you are on data center the app is now included but depending on your version of jira you may…

Hi Ricky, feature parity between cloud and data center is not guaranteed. Atlassian does keep and eye on community for feedback of new features. however on the flip side, anyone can make these requests anyways using jira api and either a password or api token. So disabling the functionality from view doesn’t serve much…

Hi Cyril, when you say automation you mean automation for jira right? if so no need to change your jql just add a condition by field and do priority and choose the ones you want best, clark

Honestly I don’t know but 7.2.7 is we’ll beyond supported you should definitely upgrade because you’re way outside of both support and security even beyond server support going away you should also always have a lower environment to test on

Hi Piper, possibly but from what I can see it’s just slightly off ```<filter> <filter-name>addDefaultCharsetFilter</filter-name> <filter-class>org.apache.catalina.filters.AddDefaultCharsetFilter</filter-class> <init-param> <param-name>defaultCharset</param-name> <param-value>UTF-8</param-value> </init-param> </filter>…

Hi Robert, you would use jql for number one but for number two default reports don’t allow you to layer in that way you would need a plug-in for more enhanced reporting within the instance. We personally use rich filters for dashboards and display that in dashboards The jql would be similar to the below code but use…

Hi @Breanna Williams workflows show per issue type. So when end users go and look at an issue and click workflow or drag along a board for their work to move they only see the eligible statuses for that issue type best, clark

Hi @Nicole Paul Welcome to the community! can you share more about what you are looking for especially on the reporting side the reason being is either approach can work it’s what’s nice about jira. But it honestly depends on a few factors: first and foremost what type of reporting are you looking for not necessarily now…

Hi Tonja, Good question! Sprints are confusing. You would need to make a new board with the filter you want to use then apply the board to advanced roadmap plan you can read more about it here: https://community.atlassian.com/t5/Jira-Software-questions/How-come-my-sprints-don-t-show-up-in-Advanced-Roadmaps/qaq-p/1452088…

Hi @Christina Ashley this depends on a few factors. One how many notification schemes do you have? If most projects are on only one ie the default one you could update the default one and then migrate the few stranglers if you have many though then if you have plugins like script runner you could script this. However…

hi @david ralley welcome to community have you tried other browsers if so is it working? Also have you tried different networks I know this sounds fairly basic as well but I would recommend trying a restart. If after all of these it doesn’t work you may want to contact your it person for your company. Sometimes companies…