Kate Clavet-D'Amelio Atlassian Team

Hi @Stanislav Ptáček Let me see if I can get more information for you, I don't know more than what I've shared so far. Please note most folks will be OOO until Jan 3, so it likely won't be until after then. :) 

So cute and unique! Also, love that your community mug is keeping the tree company ;) 

Love the creative ornaments!

haha adorable photo! 

Hi there @Sri Kumar and @Dave LIAO you should both have the badge now, thanks for your contributions! 

Hi @Stanislav Ptáček great question! At this time, Incoming Call Routing is not available in Jira Service Management Plans. If this is something you're using heavily this would be a case where waiting to merge makes sense. As far as the roadmap, we don't have a public-facing roadmap for Opsgenie on the website at this…

Big fan of the 3yr old's tree, so cute!

Yeah it was really annoying, but at least it was a few miles long? It was just nice to get out of the house. I think they figure that whole families will go and they're trying to capitalize on it. 

Looks so peaceful! I appreciate the minimalist look <3 of the ones outside, and the whimsy of what's inside! 

So cute! Love it! 

I normally don't do holiday decorations in my apartment since it's tiny and I don't like clutter. The pandemic has changed that since I've had to turn my bedroom into an office, and my living room into a gym (peep the weight bench next to the Christmas tree, at least it's red right) Another reason that I don't decorate is…

Hi @Alex Koxaras -Relational- , @Steven Mustari , @Kristján Geir Mathiesen , @Kris G _Alacriz_ ,@Joseph Chung Yin you should all have the badge now, thanks so much for your contributions! For those planning to contribute in the next few weeks, I'll be OOO until Jan 3 so I might be slow rewarding your badges. See ya all…

Hi @Ollie Guan You should now have the badge! Thanks for your participation! Best, Kate 

Hi @Monika Rani You should have the badge now! Thanks so much for your contribution! Best, Kate 

HI All! The Badge Contest is still going, but the random swag raffle has closed. Winners of the Swag Raffle include: @Liam Green You have won the Swag Kit. I had some extra t-shirts and decided to raffle those off as well: @G subramanyam @Vero Rivas @Soumyadeep Mandal You have each won a t-shirt! Thanks so much! I'll be in…

Thanks @Stephan Shere ! You should have the badge now :) 

Hi @Kevin Kinney thanks for sharing your feedback around wanting PDF, downloadable documentation. We'll pass this along to the proper team! Let us know if there's anything else we can help with. 

Hi @Gary Morris are you already working with our Customer Advocate team on your billing issue? 

Thanks @Mihai Schwarz @Davin Studer @Jimmy Seddon You should all have the badge now! Enjoy and have a great day! 

Hi @John Funk ! For billing questions concerning Opsgenie and Jira Service Management the best thing to do is write billing@opsgenie.com so that one of our Customer Advocates can assist you. Hope that helps! Best, Kate 

Hi @Brant Schroeder Dirk was right, I was on holiday for Thanksgiving week. Thanks so much for your contributions, you should now have the High Velocity badge!😃

Hola Vero! Gracias por compartir JSM en el grupo "Conectando en Español". Te he dado una insignia! Muchas gracias. -Kate 😃

Hi @Soumyadeep Mandal great questions and thanks for asking them! I also updated the post. Everyone who fulfills the badge requirements by Dec 5 will be entered into a raffle for the swag kit. However, folks can still receive the badge until Dec 31. After Dec 31 the badge contest will be closed. Thanks for your great…

Awesome @Walter Buggenhout ! Thanks everyone! You should all have your badges :) 

Hi @Dirk Ronsmans @Liam Green Thank you both for helping get this off to a running start! I've awarded you each the badge, let me know if you don't see it🥳

Hi @Mikael Sandberg are you referring to the "Learn more about merging" link? If so that should be fixed now, please let me know if you're still having trouble! Thanks Kate 

@Pete Cottier Just confirming, are you the admin of the site you're referring to? And did this happen when you were creating a completely new site? Or the site already existed and you were trying to change the name. Thanks! Kate 

Thanks for the details @Mikael Sandberg ! Really appreciate you taking the time to send the screenshot. I'll track this down as well. Best, Kate 

Hi @Chrissy Clements , sorry for the delay on getting back to you! We're working on a way to make this happen and it should be coming soon. I'll update you as more information is available. Best, Kate 

Thanks for letting me know @Mikael Sandberg my apologies for that. We're looking into it right now. In the meantime please try this link for information on merging and how to merge: https://support.atlassian.com/jira-service-management-cloud/docs/merging-opsgenie-with-jira-service-management/ When you are referring to the…